Customer Ratings & Reviews
- Model:
- 55M550KU
- SKU:
- 6479694
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the 55" Class M550 Series LED 4K UHD Smart Fire TV's picture quality, describing it as beautiful, clear, and offering great resolution. They appreciate the reasonable price point and find the setup process easy, allowing for seamless connection with apps, Wi-Fi, and Alexa. While some customers have experienced minor issues with the screen, refresh rate, remote control, and occasional glitching, the overall positive feedback suggests that the pros outweigh the cons for many users.
This summary was generated by AI based on customer reviews.
TV purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, excellent customer assistance. All the way around nice experience.
I would recommend this to a friend- Cons mentioned:Software
Decent TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE 120Hz does not work with HDMI. essentially useless if you want to use it for gaming. FireTV occasionally has videos blacked out so it needs to be restarted
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hello There,
Thank you very much for taking the time to review our Toshiba - 55" Class M550 Series LED 4K UHD Smart Fire TV with hands-free Alexa. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Toshiba Support
Alvin
http://tvna.compal-toshiba.com/us/en/
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great...salesman was great as well. Love the set
I would recommend this to a friendImpressive tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Impressed I like the smart tv options. Very nice
I would recommend this to a friendSpectrum tv access
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Toshiba great tv But will not allow connection to Spectrum, my cable provider, which allows me to access my local tv channels. Spectrum allows only 2 tv companies access
I would recommend this to a friendTV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great. No issues with delivery or set-up.
I would recommend this to a friendtv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it great t.v for my daughter for her toy room/gameroom
I would recommend this to a friend- Cons mentioned:Performance
Home page freezes, drops bluetooth connections 24
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the tv about 4 months now. It drops any bluetooth speakers attached.. constantly and is now freezing a lot.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, thank you for purchasing the Toshiba 55M550KU and for taking the time to provide us with feedback. We are so sorry to hear that you are having issues with your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
My Toshiba
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From form to function, this is one of my favorite tva
I would recommend this to a friendexcelent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excelent TV a most imagen and tecnologi for toshiba
I would recommend this to a friendGreat T.V for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great t.v for the price 120 hrz helps with the gaming
I would recommend this to a friend- Cons mentioned:Performance
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Almost a month old and all it does it glitch I have to unplug it to make it work again
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Sally, thank you for purchasing the Toshiba 55M550KU and for taking the time to provide us with feedback. We're sorry to hear that your TV is glitching. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
- Pros mentioned:Picture quality
Do not buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid this tv like a plague. I now have a television that looks good off probably the only thing it does well. First had an issue that i would need to unplug the television just so i could power it on. A recent software update seems to have fixed that issue. Now i have an issue where netflix and youtube will not even open. I can not return this television and cant get any help from toshiba or amazon.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi Sipbird,
Thank you for your feedback. We do apologize if we did not meet your expectation with one of our products. For further clarification kindly check on our website www.toshiba.com/support.
Toshiba Support,
Merjorie
www.toshiba.com/supportBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, thank you for purchasing the Toshiba 55M550KU and for taking the time to provide us with feedback. We're sorry to hear that you are unable to open Netflix and YouTube applications. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Burning smell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The minute we plugged in the tv my wife noticed a burning smell, so we un plugged and plugged it back in and still noticed a burning sensation. Immediately called Toshiba, but of coarse it was after hours, left message for call back, they did and said its covered by the warranty if we purchased it, we didn't. at the time I thought a warranty should had come with it and the tv should have no issues right out of the box. Boy I guess I was wrong. Gee thanks alot Toshiba and Best Buy
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, thank you for purchasing the Toshiba 55M550KU and for taking the time to provide us with feedback. We are so sorry to hear that your TV has a burning smell. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified local technician or electronic store for repairs. Thanks again, Toshiba Support Team.
It's not bad
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not bad,but sometimes it can get bogged down when using the apps on the TV.
I would recommend this to a friend- Pros mentioned:Picture quality
toshiba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is good when watching tv. sound is good When watching a movie picture quality is very dark
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi there,
Thank you for writing a review with our Toshiba - 55" Class M550 Series LED 4K UHD Smart Fire TV with hands-free Alexa. I do apologize to read that when watching a movie, the picture is dark. I would highly suggest to check settings especially in the brightness settings to check if its correct.
Gem
Toshiba Products
- Pros mentioned:Picture quality
55
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture but the ads are annoying also dim lit in sunny rooms
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Q70A, thank you for purchasing the Toshiba 55M550KU and for taking the time to provide us with feedback. We're so sorry to hear that you are not satisfied with the picture brightness. Please adjust the picture brightness to get the desired quality. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
- Cons mentioned:Remote
Toshiba55"TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had 1 month and remote doesn't, unable to get fixed for another week
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, thank you for purchasing the Toshiba 55M550KU and for taking the time to provide us with feedback. We're sorry to hear that your remote is not working. We take pride in making sure we produce high-quality, reliable electronics and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Don’t buy this piece of garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is literally the worst tv I’ve ever purchased. Since the first week it’s had major issues. Sound constantly goes out. Extremely annoying that Fire TV is the first thing that pops up even when you change the settings to show the last input used. Screen randomly has a pink hue very often. Sometimes you turn it on and nothing happens. NOTHING AT ALL. It’s just a black screen but the tv is on. Turn it off and back on and it’s the same issue. I have to unplug this stupid tv so freaking often to reset it because it fudges up so fudging often! I hate this tv!!! I kept it after the two weeks I had to return it because #1 i had it delivered to my office because i had to be there when it was delivered and they give you a span of 5 hours that they will be dropping it off #2 to put it back in the box as required which is nearly impossible. Now I have this tv that annoys me almost everyday. Thanks a lot Best Buy and Toshiba! I can’t wait to call Geek Squad and not be able to replicate the issues!! Yayyyyyy
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi KVoreis, thank you for purchasing the Toshiba 55M550KU and for taking the time to provide us with feedback. We're sorry to hear that you are having issues with your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Ok for the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all tv is good, typical Toshiba/fire tv problems but work good.
I would recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Kosneffect, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We are so sorry to hear that you are having issues with your Fire TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.