Customer Ratings & Reviews
- Model:
- 55M550KU
- SKU:
- 6479694
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the 55" Class M550 Series LED 4K UHD Smart Fire TV's picture quality, describing it as beautiful, clear, and offering great resolution. They appreciate the reasonable price point and find the setup process easy, allowing for seamless connection with apps, Wi-Fi, and Alexa. While some customers have experienced minor issues with the screen, refresh rate, remote control, and occasional glitching, the overall positive feedback suggests that the pros outweigh the cons for many users.
This summary was generated by AI based on customer reviews.
GET A VIZIO INSTEAD!!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now that I've had this t.v. for a minute I think it should be shared I h8 this t.v., oh man do I h8 this t.v. I don't know if it's the remote that doesn't turn on the t.v., I don't know if it's the apps like Hulu or Netflix that kick out out of your profile as you've logged in for the umpteenth time only to bring you back to an temporary infinity loop, or if it's the sensitive alexa where if you even come close to that word that annoying prompt comes up. Or it's all of it. All I can do is warn people, don't buy this t.v. Please for the love of god don't buy this t.v. I'm thinking about trying to sell it for $200 and take a loss on it to get a Vizio again because, man, I h8 this t.v.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Jonathan, thank you for purchasing the Toshiba 55M550KU and for taking the time to provide us with feedback. We are so sorry to hear that you are having issues with your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
No PCM setting for digital optical output
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My receiver requires a PCM setting on the TV for the digital optical output. My previous two TVs that I've connected have had this. This one does not. As a result the only sound from my receiver are chirps. My receiver is not HDMI Arc compatible. This will need to be returned.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Brian, thank you for purchasing the Toshiba 55M550KU and for taking the time to provide us with feedback. We are so sorry to hear that this TV does not have the required setting to connect to your sound bar. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
- Cons mentioned:Software
Toshiba 55inch m550
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Biggest Piece of Trash Purchased, has software issues, and this crap geek squad charges money to service your products.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hello Shaqmun. Thank you for taking the time to leave a review on Toshiba - 55" Class M550 Series LED 4K UHD Smart Fire TV with hands-free Alexa. We deeply apologize for issues that you experienced from this unit. Kindly call us to further assist you.
Mary II Toshiba Customer Support
Judderific
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using built-in apps there is a lot of soap opera effects. If you're not sensitive to baggy and bidder this TV will be for you, otherwise this is not recommended.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hello there. Thank you for taking the time to leave a review on this model. We appreciate the kind comment for this TV model. In any case you encounter some issues, kindly contact us.
Mary II Toshiba Customer Support
- Cons mentioned:Screen
Sold me a damaged TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was damaged, got it home the screen was busted
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, thank you for purchasing the Hisense 55M550KU and for taking the time to provide us with feedback. We're so sorry to hear that your unit was damaged when you received it! Please contact BestBuy to file a claim; I'm confident that our partner at BestBuy will take care of you. Thanks again, Toshiba Support Team.
- Cons mentioned:Remote
Terrible
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but problems with streaming and remote unpairing
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi PatriciaL,
Thanks for taking the time and effort to leave a review with our Toshiba - 55" Class M550 Series LED 4K UHD Smart Fire TV with hands-free Alexa. We apologize that our product did not satisfy your expectations. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Toshiba Products
Lisa
http://tvna.compal-toshiba.com/us/en/
TV shuts off on its own!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV tends to shut off on its own from time to time. I may have to have you replace it on the warranty.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Leslie, thank you for purchasing the Toshiba 55M550KU and for taking the time to provide us with feedback. We are sorry to hear that you're TV is turning off on it's own. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
- Cons mentioned:Performance
Complete disaster - don’t buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is super slow and broke down in 5 weeks!!!!
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi DeniseE, thank you for purchasing the Toshiba 55M550KU and for taking the time to provide us with feedback. We are so sorry to hear that your TV is not working as it should. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Junk Hisense rebadged garbage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a terrible TV. Not a Toshiba, actually a Hisense. Nothing but problems after 3 months of use. Damages peripheral devices plugged into it as well. Fire TV functions don't work either.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Jncodan, thank you for purchasing the Toshiba 55M550KU and for taking the time to provide us with feedback. We are so sorry to hear that your TV is not working as it should. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Unhappy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 week after I purchased this television, I had trouble turning it on. I have to unplug it and plug it back in in order for it to turn on.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi There!
Thank you for taking the time to review our Toshiba - 55" Class M550 Series LED 4K UHD Smart Fire TV with hands-free Alexa, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Toshiba Support
Alvin
http://tvna.compal-toshiba.com/us/en/
Bad tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv would get real grey when commercial would come on when football game was on it would break up to the pixels bad took it back asap.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Bobb, thank you for purchasing the Toshiba 55M550KU and for taking the time to provide us with feedback. We're sorry to hear that you were having issues with your TV, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Toshiba product, we are here to help! Thanks again, Toshiba Support Team.
Bad Input Lag
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The input lag is terrible in this tv. Other than that, everything is pretty average.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi there,
We apologize to read that the unit has issues with your gaming experience. Please note that this is not gaming TV. We highly suggest to purchase a monitor that is built for gaming.
Gem
Toshiba Products
Toshiba
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased to watch netflix, TV would not stream Netflix
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi CJSH, thank you for purchasing the Toshiba 65C350KU and for taking the time to provide us with feedback. We are sorry to hear that you are unable to connect to Echo for Alexa Home Theater. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
- Pros mentioned:Picture quality, Price
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, excellent picture and sound. Great price.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Best In Class!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Toshiba M550 series is an outstanding value. Picture quality is excellent and it’s internet capability allows connection to all streaming services. So happy with this tv we bought three of them.
I would recommend this to a friend - Pros mentioned:Picture quality
would recomend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best gaming smart tv out there. would recommend to anyone wanting a 55in gaming monitor and want best bang for the buck.
I would recommend this to a friend - Pros mentioned:Tv
Smart TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, great value for price paid. Smart TV with Amazon Fire included.
I would recommend this to a friend - Pros mentioned:Picture quality
Motion Interpolation bug is absolutely horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV performance and picture quality are fine, if not even great, but what's turning me off from this TV and other Amazon products is that they refuse to fix the motion interpolation bug. You turn it off, but when the TV is turned back off and on, it's back, and you have to go deep into the picture menu to turn it off. Which is BEYOND annoying. My other Insignia with Alexa software has begun to do this too. Amazon refuses to fix it. I don't know why. Disgusting company, that's why I won't touch another TV with this software.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We are so sorry to hear that the motion processing is bad. The latest firmware update has included a fix to address this issue. Please ensure your TV is updated to the latest version by going to the Settings on your Fire TV. Select My Fire TV > About >
Check for System Update. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Ms
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my 55" Toshiba. Delivery was prompt and deliveryman was awesome.
I would recommend this to a friendDo not buy if connecting to an audio system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV by itself. Completely sucks if you try to connect it to an audio system. Frustratingly difficult to find the correct settings which appear to randomly change. You finally get it to work, then come back later and it doesn't. I've had to hard reboot it (i.e. pull the power cord) multiple times. Once, it wouldn't even let me turn the TV speakers back on until I rebooted it. Avoid this TV unless you never plan to connect it to an audio system, but like many TVs, the audio quality of the built in speakers is not great.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi JamesP, thank you for purchasing the Toshiba 55M550KU and for taking the time to provide us with feedback. We are so sorry to hear that you are having difficulty connecting your audio system. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.