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Customer Ratings & Reviews

Your price for this item is $199.99
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The comparable value price is $469.99

Customer reviews

Rating 4.4 out of 5 stars with 366 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the 55" Class M550 Series LED 4K UHD Smart Fire TV's picture quality, describing it as beautiful, clear, and offering great resolution. They appreciate the reasonable price point and find the setup process easy, allowing for seamless connection with apps, Wi-Fi, and Alexa. While some customers have experienced minor issues with the screen, refresh rate, remote control, and occasional glitching, the overall positive feedback suggests that the pros outweigh the cons for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 366 reviews
  • Rated 4 out of 5 stars

    Great TV !! Questionable Customer Service ??

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received 3 TVs that were previously purchased on June 8, 2022. This was the first of 3 that I set-up. This TV was not brand new. Some of the packaging was missing and some tape was replaced with different tape. I found nothing wrong with this TV. The set-up and programming had no issues, but the TV was not brand new. I am having issues with Best Buy regarding the purchasing of a new TV and receiving a previously opened TV. Other than my issue with Best Buy, I am very happy with the performance of my relatively new TV. I would recommend this TV to any and all who are comfortable with the Amazon Fire TV software. I am still somewhat in LIMBO in dealing with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Value when on sale

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale and WOW this was an awesome picture for the price, especially with local dimming.

    I would recommend this to a friend
  • Pros mentioned:
    Tv

    Rated 5 out of 5 stars

    Toshiba smart tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv I had had it for 2 years and have absolutely no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Alexa

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are insane and smooth. No need for a $1000+ TV. This will get the job done with no issues and the Alexa built in is very convient.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fire TVs are the best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV and having all the apps built in. Great picture, and amazing sound. Matte screen too, so no awful glare from light sources.

    I would recommend this to a friend
  • Pros mentioned:
    Tv

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great tv so far! Would buy again or recommend to someone

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a 43” Toshiba. Have to say that the C350 display is much, much better and the large display is really easy on the eyes. Sound quality is excellent enough that I can hold off on buying a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I Recommend this Television

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Television, Beautiful Picture & Great Price..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Got it on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it during sale and BB matched cheaper price. Picture is great I actually had to lower brightness.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Full Array Local Dimming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our household only purchase Toshiba TV brands. I picked this M550 model because of the Full Array Local Dimming. When they say Lifelike Images, it is true. My son uses this TV when playing PS5 and he likes it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv! Sound quality and display quality is great! Very nice to have Alexa when remote is lost and there is also an app you can get to control tv from phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    best bang for your buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hisense failed 2 times, now i went with toshiba, got back home set the tv up to the wall and power the tv on and oh boy.. best bang for your buck and its 120hz 55" 4k tv for a good price *got it on sale*

    I would recommend this to a friend
  • Pros mentioned:
    Alexa

    Rated 5 out of 5 stars

    Love Alexa

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The built in Alexa feature has been so convenient. We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love my TV and the online process

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. The associate who helped me online was great. Made the process so easy. Told him what I wanted and the price. He did al the work in less than 10 minutes. I get overwhelmed when I go in the store, so for me this was a 10/10.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv died just before christmas and was looking for something with 120hz. This islarger than my precious and bt far the nicest i have owned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price for decent smart TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tb has served me well and for the price was above average. The built in Alexa active speaker is convenient simple Fire TV all in one. Decent WiFi connection,

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful picture and graphics and frame rates for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Job Hitachi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent TV for streaming. It has a ton of apps already on it and isnt restricted to what you can download like Samsung smart TV's etc. The picture quality is great and the refresh rate is solid. Highly recommended for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Television for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has a great picture and excellent sound quality. On 2 occasions so far I have experienced power trouble and Alexa trouble. Other than that, this is a great TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent smart tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is bought for the bedroom and it's not used often. However, no complaints on the picture and sound qualities.

    I would recommend this to a friend
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