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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $449.99

Customer reviews

Rating 4.3 out of 5 stars with 137 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality, with many praising the vibrant colors and value for the price. However, some users experienced issues with screen mirroring and reported slow navigation within the smart TV interface. A few also mentioned problems with screen brightness and occasional flickering. Overall, the positive feedback on picture quality is prominent, but potential drawbacks related to screen performance and responsiveness should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 137 reviews
  • Rated 4 out of 5 stars

    May be the best TV for the money ($250 discounted)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this for the advertized full array local dimming. This was the only option that offered it below 250usd. Blacks are certainly better than comparable non FALD TVs. The sound is also above average. As for the fire tv, it is what it is. TV feels sluggish sometimes and you may feel lack of options if you are coming from a google tv. Overall very colorful, contrasty, clean image. Good sound for the money. Sub 250 this is the best option I found.

    I would recommend this to a friend
    • Brand response from Toshiba Customer Care
      Posted .

      “Thank you for sharing such a detailed review. We’re glad to hear the full‑array local dimming and improved black levels met your expectations, especially at this price point. It’s great to know the sound quality and overall picture performance stood out as well. We appreciate your honest notes about the Fire TV experience and occasional sluggishness—feedback like this helps others make informed decisions. We’re happy you found strong value under $250 and hope the TV continues to serve you well.”

      Narendra | Toshiba Products

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Responsiveness

    Rated 2 out of 5 stars

    This TV has some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV three months ago. Since then every few weeks when I watch something on YouTube TV, YouTube, Netflix or any other streaming app, I get a loud continuous hum in the sound. The only way to fix this is to do a restart on the TV. I've had to do this three times now. Very annoying ! The second complaint is navigating through different apps using the remote is slow and sluggish. It's especially annoying when watching YouTube TV and navigating to different channels - response is slow and sluggish. Anyone else having these issues ? Something told we to buy a Samsung LG or Sony TV, but I wanted to save some money - but now kind of regret my choice. On a positive note, though, the TV picture quality is pretty good.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello RayM, Thank you for choosing the Toshiba 55M550NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV as a gift for my parents and everyone is a fan! Huge difference coming from an old 1080p tv to 4k. Everything looks great and the speakers are also solid! Definitely would recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Toshiba QLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a budget TV this is a good TV. The brightness is good. The sound is good. The quality looks good. I recommend this TV to all my friends, but they were not believe the price of this TV very good price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bery good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for price I got, good screen, perfect size for my room, good built in speakers, and plenty of ports, only downside is its hdmi 2.0 insted of 2.1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy and impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV for the price and overall bang for the buck with what it comes with…Beautiful picture, impressive local dimming with no noticeable ghosting. Colors are rich and vibrant and detail is clear. HDR 10, Dolby Vision, this thing has it all and does it well for a QLED. And the sound is also quite impressive with the built-in subwoofer. If you have it near a wall or hung cornered, you won’t believe the fullness of the sound, especially in Dolby Atmos mode.. Perfect 55 bedroom TV for me, and considering a 75 for my den. Very satisfied with my purchase and believe you will be as well. Bring it home, set it up tweak it to your liking and I assure you won’t be taking this one back.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Nice Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is wonderful great picture great sound I could be more pleased not to mention they delivered it first thing in the morning that day and we’re very professional and kind

    I would recommend this to a friend
  • Pros mentioned:
    Gaming performance

    Rated 5 out of 5 stars

    Toshiba QLED 55’ Go get you 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say this is a great purchase. As a Family we’ve always had the Toshiba TV brand in our homes. And great for the price and the performance. I decided for purchase in my new home if this model because I am also a gamer with a Xbox series X and the faster speeds for gaming I found important as well as the 4K. Is great for gaming and streaming and watching 4K movies. And is very easy to setup and use out if the box. I have no complaints I would say yes buy it and enjoy!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Annoying issue of closing out Hulu app

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is fantastic, but It is constantly closing out the hulu app where I have to restart it several times per day. I have been on the phone with hulu every day trying to resolve the issue for the first ten days of owning it. I have even been on the phone with hulu and my internet service at the same time trying to resolve this issue. I have always strived to have firetv through Toshiba and Insignia. I own four other TV which are working fine. With this TV, I have no other issues as far as Disney, Netflix. It is only on Hulu, which is my main viewing service. I have done all resets and uninstall with no sign of resolving the problem. I will be returning this set.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home Theater Experience at a Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Toshiba 55” M550 QLED TV has amazing picture quality—bright, sharp, and colorful. Setup was simple, and the Fire TV interface is smooth and easy to use. I paired it with my Apple HomePod for sound, and the experience feels like a mini home theater. Streaming apps load quickly, and Alexa voice control makes it very convenient. Overall, it’s a fantastic value and a great upgrade for any living room.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Easy Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was easy to set up and performs well. I like the size and the brightness of the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Toshiba TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 55" and a 65" at the same time. Both are bright and clear. So far no issues with either.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A great bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of a streaming service I use a fire stick is required. This TV allows me to access the service without a fire stick hanging off the back of the TV. The picture quality is great for the unbeatable price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Toshiba Implementation of FireTV OS is flawed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a fan of the FireTV platform, using Fire Sticks, Fire Cubes and TV's with the FireTV operating system. Unfortunately, Toshiba's implementation on this TV is flawed. It fails to screen mirror most of the time, s and I get kicked out of apps when I am watching something, at least once per day. Other FireTvs in my home, on the same network do not do this. Hopefully it is straightened out in a future firmware update.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Niice picture, easy to navigate menu, great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a okay tv so far tried to add a photo but your system don’t let me. The TV could be a little cheaper i think especially with the size and specs of TV. I would say get it if price go lower than its a good price and deal

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the image

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent image and fast response he understand remote control.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price picture and color is great just update it when it needs to be or reboot to prevent buggy or lag and delete apps that aren’t need you will love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture and Sound Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is impressive, and the sound is amazing—I rarely need to raise the volume above 15. However, I would suggest that management better inform their employees about the extended warranty options, as it was not offered to me until I inquired. Our expectations from Best Buy are much higher.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Toshiba 55in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and sound. Apps are quick to respond. Game mode is great.

    I would recommend this to a friend
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