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Customer Ratings & Reviews

$299.99
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Comp. Value: $449.99

Customer reviews

Rating 4.3 out of 5 stars with 152 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the impressive picture quality of the 55" Class M550 Series QLED 4K UHD Smart Fire TV. Users also appreciate the brightness and ease of setup. However, some customers have reported experiencing lag with the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 152 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV, good price, I recommend it. it. I'll write again in a few months

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Toshiba 55in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and sound. Apps are quick to respond. Game mode is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks JJ

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The process was a bit harrowing. I purchased online and decided to have it delivered. Big mistake. Never do this. I still had a working tv but could tell it was starting to go out. When I finally opened the box nearly 2 weeks after delivery, the screen was shattered. Put it back in box and with help dragged to Best Buy about 2 miles away from me. First they look at tv and then inform me I have to contact the delivery people and they can't do anything. Drag the box back home and call delivery only to find out the 15 day return (that's 15 days so be vigilant) policy expired the day before. Nothing anybody could do. By this time, I and the friend who is helping me are kind of irritated and head back to Best Buy ready for a battle. And then we met JJ. She is a manager at the Gulfport store and amazing. All I wanted was a replacement for the tv that arrived to me busted up. She took care of it with very little trouble and I am grateful to her for all her help. We picked up the tv 4 days later. No delivery!! And that is how Best Buy kept me as a customer.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV 55 inch great buy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv awesome for its price also the features on the tv are great.well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up.. only problem is the plug into the tv from the electric outlet does not fit very well. Picture and sound quality is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture and sounds great. Would recommend purchasing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    a solid TV for its price with extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a solid TV for its price with extra. for its price all the extras it comes jam-packed with is wonderful. upgraded from my older TV that's early 2000s and it has been a great purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it now for like 3 weeks, looks decent, good price and value, fire tv built in, but setting up the parent thing and updating sfirmware, wasnt going smooth at all Best buy delivery was good and proffessional

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and very good picture quality. I ordered on line and picked up. TV was ready when I arrived and staff loaded it into my truck. The staff was very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality picture and sound. The pricing on this item is a bonus. Highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Toshiba QLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a budget TV this is a good TV. The brightness is good. The sound is good. The quality looks good. I recommend this TV to all my friends, but they were not believe the price of this TV very good price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Toshiba TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the bedroom, perfect picture quality that is the best value out there.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Toshiba

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great. No issues helpfully it will last more than 5 years my other Toshiba died.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Toshiba.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits my space perfectly. The picture almost looks 3D.

    I would recommend this to a friend
    • Brand response from Toshiba Customer Care
      Posted .

      Thank you for sharing your experience, Alanna! I’m glad to hear the TV fits your space perfectly and that the picture quality looks almost 3D that’s great to hear.

      Narendra | Toshiba Products

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Toshi outdone themselves with this one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for an Awesome price. The speakers on this bad boy sounds shockingly loud btw, and the picture quality hits well above its price point fo sho.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Older Toshiba TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Won’t break the bank and the picture is awesome. Speaker could be better. Integrates well with Alexa app and ring camera system.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV supeised me!!! For the price, it is amaizng quality and the screen is completely clear. You will not be disappointed withe sound or picture. I an very happy I chose this one

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Toshiba Fire TV is a great! Its features are great and is user friendly. The picture is so much clearer than other TVs I've had. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Toshiba TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service and product exceeded my expectations. We highly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Streaming Apps not Supported

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased this TV, when I was installing all the streaming apps, it said it was not compatible with YouTubeTV. We use YouTubeTv as our primary streaming platform so the TV was of no use to us. Picture quality was great and it was a very sleek design; wish it would have worked out but we had to return it to get the Insignia F30 FireTV. BestBuy customer service at the local store was great and very helpful with the exchange.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello SethA, Thank you for sharing your experience—we really appreciate your feedback. We’re sorry to hear you had trouble installing YouTube TV, especially since it’s your primary streaming platform. We regret the inconvenience it caused. Just to clarify, Fire TV system is compatible with YouTube TV. However, there was a temporary software issue that prevented the app from installing correctly on the first attempt. That issue has since been resolved, and YouTube TV is now fully supported again. We’re happy to hear that you enjoyed the picture quality and sleek design, and that Best Buy’s team made the return process smooth. If you ever consider Toshiba again in the future, we’d love the opportunity to deliver the full experience you were hoping for—this time, with everything working as expected from the start. Thanks again, Toshiba Support Team. ToshibaProductExpert

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