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Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $449.99

Customer reviews

Rating 4.4 out of 5 stars with 93 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality, with many praising the vibrant colors and value for the price. However, some users experienced issues with screen mirroring and reported slow navigation within the smart TV interface. A few also mentioned problems with screen brightness and occasional flickering. Overall, the positive feedback on picture quality is prominent, but potential drawbacks related to screen performance and responsiveness should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-93 of 93 reviews
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was awesome. They got my tv and they were both very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for…. Employee was helpful & friendly. Helped me find all the items I was looking for. Thanks

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Features with AI limitations. Needs AI upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Features with severe AI problems. Same reason we had to return the Hisense and ROKO TVs we purchased. The AI is not refined nor advanced enough to handle the 4k and 4K upscaler. Maybe 2025 or 2026 will have a better AI upgrade.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello Toshiba Customer, Thank you for choosing the Toshiba 55M550NU and for sharing your feedback with us. We are sorry to hear that this unit failed to wow you. If you require technical support, please give us a call at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits right where I needed it. Great price on sale at $279.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV, serves my purposes well. People at my Best Buy were super awesome and helpful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning it for less than a month, my screen has started to flicker when playing virtually anything on it:( I will be returning it.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello BrianLG, Thank you for choosing the Toshiba 55M550NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 1 out of 5 stars

    Not a good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brightness is extremely low even when you turn it up all the way. When the light is on it’s even worse you can’t see it. Tv is not worth buying. Picture is okay when the light is off but it’s still not as bright as it should be.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello Monica, Thank you for choosing the Toshiba 55M550NU and for sharing your feedback with us. We are sorry to hear about your experience. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 1 out of 5 stars

    Toshiba tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality TV sound went out , tuner went out after three weeks

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello CruzC, Thank you for choosing the Toshiba 55M550NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 1 out of 5 stars

    Toshiba is a no go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never purchase another Toshiba TV. first week we had the TV, when watching a program, all of a sudden i could not understand anything that was being said on the television when people were talking, the television the volume sound was very blurred. This has happend twice since we had the tv.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello Jackie, Thank you for choosing the Toshiba 55M550NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Please complete a factory reset by following these steps Settings > Device and Software > Factory Reset. If you require technical support, please give us a call at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 1 out of 5 stars

    remote problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote is slow and sometimes doesn't do what ypu "asked" at all or does something different.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello Toshiba Customer, Thank you for choosing the Toshiba 55M550NU and for sharing your feedback with us. We are truly sorry to hear about your experience. If you require technical support, please give us a call at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Pros mentioned:
    Gaming performance, Picture quality

    Rated 5 out of 5 stars

    Perfect tv for any setting !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this tv right here there is not enough words to describe how much I love this Tv ! It’s sharp seamless clean low profile is sleek perfect gaming tv the sound is great with a subwoofer ,and the picture is picture perfect I highly recommend I really like Toshiba tvs I even like it over my Samsung .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bedroom TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved and needed a tv for my bedroom and didn’t want to spend thousands of dollars on one. This one went in my bedroom. Looks and functions wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great and sounds good just using the speakers it has.

    I would recommend this to a friend
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