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Customer Ratings & Reviews

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$247.99
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Comp. Value: $449.99

Customer reviews

Rating 4.3 out of 5 stars with 157 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the impressive picture quality of the 55" Class M550 Series QLED 4K UHD Smart Fire TV. Users also appreciate the brightness and ease of setup. However, some customers have reported experiencing lag with the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-157 of 157 reviews
  • Rated 1 out of 5 stars

    Toshiba is a no go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never purchase another Toshiba TV. first week we had the TV, when watching a program, all of a sudden i could not understand anything that was being said on the television when people were talking, the television the volume sound was very blurred. This has happend twice since we had the tv.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello Jackie, Thank you for choosing the Toshiba 55M550NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Please complete a factory reset by following these steps Settings > Device and Software > Factory Reset. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 1 out of 5 stars

    Toshiba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    L disappointed there was no sound after two days. Do not buy Toshiba TV.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi DatL, Thank you for choosing the Toshiba 55M550NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-407-0396 or via email at Support@Toshibatv-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 1 out of 5 stars

    remote problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote is slow and sometimes doesn't do what ypu "asked" at all or does something different.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello Toshiba Customer, Thank you for choosing the Toshiba 55M550NU and for sharing your feedback with us. We are truly sorry to hear about your experience. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Pros mentioned:
    Gaming performance, Picture quality

    Rated 5 out of 5 stars

    Perfect tv for any setting !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this tv right here there is not enough words to describe how much I love this Tv ! It’s sharp seamless clean low profile is sleek perfect gaming tv the sound is great with a subwoofer ,and the picture is picture perfect I highly recommend I really like Toshiba tvs I even like it over my Samsung .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Daveinmwc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and sound. I hate having to navigate to menu to switch channels, but may just need to buy a custom remote. Plenty of connection options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent if you get right price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid $200 for 55" for qdled, local diming (but very few zones), 120hz panel for some built-in direct apps but 60hz otherwise for everything else, subwoofer (20w plus dual speaker 2*10w). Apps are quite slow, should get a separate HDMI streaming stick

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other tv's are a 75" TCL qm7 and a 65" Hisense u6. The picture on this tv is just as good, the sound is ample for me. So far I'm really happy withDon't miss out on this one it. It's on sale for a GREAT price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Budget friendly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and speaker. Budget friendly!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bedroom TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved and needed a tv for my bedroom and didn’t want to spend thousands of dollars on one. This one went in my bedroom. Looks and functions wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 in Toshiba TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The picture quality is great! Toshiba is a great brand and I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was received by professional delivery. Setup was simple. Highly pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toshiba Fire TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Delivered when they said. Delivery guys were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came as scheduled. I haven't had a chance to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product good price good quality good service thank YOU

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great and sounds good just using the speakers it has.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Television 55”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, but slow to change channels and stalls on download

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi Toshiba Customer, Thank you for choosing the Toshiba 55M550NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-407-0396 or via email at Support@Toshibatv-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 2 out of 5 stars

    Fix your delivery department

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went back to work and sat for 45 minutes for delivery to happen. Then all of a sudden the delivery was canceled. Such an inconvenience and all customer service offered was a new delivery date. Yeah no kidding. I will think twice before buying having anything delivered from Best Buy.

    I would recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi BriCas, Thank you for choosing the Toshiba 55M550NU and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration with not receiving your TV. While we, as the manufacturer, may not be directly involved in store order fulfillment, we deeply regret that this situation did not meet your expectations. We kindly suggest reaching out to BestBuy to initiate a resolution process. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive. ToshibaProductExpert