Customer Ratings & Reviews
- Model:
- 65C350LU
- |
- SKU:
- 6532123
User rating, 4.7 out of 5 stars with 2364 reviews.
4.7(2,364 Reviews)- 4 Expert Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2364 reviews
(2,364 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Expert reviews
See all expert reviews(4)Rating 3 out of 5 stars with 4 reviews
Customers are saying
Customers admire the 65" Class C350 Series LED 4K UHD Smart Fire TV for its exceptional picture quality, reasonable price, and simple setup process. Many customers rave about the TV's stunning visuals and crystal-clear audio, while others appreciate its affordability and user-friendly interface. However, some users have encountered issues with the remote control, screen glitches, occasional freezing, and warranty concerns.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, Price
Rated 3 out of 5 stars
I like it for the cost! Read more....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the money but not even close to perfect. I've already returned one that had "had a bad panel" and even the best buy associates said "this is not normal, it's a bad panel, we will exchange it." The problem being that around the edges you can see white light bleeding through so the way around and in the corners during black scenes the past that supposed to be black or dark shows up as tan or orange. The rest of the panel is fine but the lower left corner on BOTH that I've owned do this and both tvs have the bleeding white light in spots around the edge of the entire screen. I've also had audio drop out completely when using certain apps but when using those same apps with my Fire TV Cube it doesn't occur so it's 100% the tv software malfunctioning. Also the picture only looks good when using the built in software... using a fire tv cube through its "best" hdmi port results in muted colors and not so black blacks. I don't know why this is. I've assist picture settings on the tv and the cube and in order to get the best picture i have to use the native software inside the tv and not the hdmi. Because of this i didn't even bother going up my Xbox or other stuff to test them out yet. The tv is only around 50 lbs and is easy to hang and handle. For the money it looks great and i can deal with the quirks and color reproduction errors with the blacks. It integrated easily into my existing Alexa setup. I like having voice control of the picture settings, audio levels and inputs on the tv but i wish there was a mic on the tv and i didn't have to use the remote button to speak to it all the time. This is also why I wanted my fire tv cube connected to it. Having to grab the remote to issue a voice command kinda defeats the point of voice control. I cannot speak for sound because i hooked up my sound bar immediately but for the few minutes i had it on it sounded good compared to my vizio and had better volume. The optical out works great and DolbyAtmos sounds great on my Yamaha sound bar. The loctite does look great in 1080 and 4k even in fast motion scenes, which surprised me. It is plenty bright enough to view in a daylight lit room and it is great in a dim or dark environment. Everything looks crisp and clear in 4k and the colors look great. Picture more can be adjusted for various viewing scenerios and game play. Quick access to songs without having to disturb playback of current content. Even though it sounds like I'm kind of down on the tv it is Aristotle better than the vizio that it replaced and that vizio was 5 times the cost of this tv. I do like the tv a ton i just really don't like the black reproduction errors in the lower corners, the light bleed all aroundvinnspots andv the volume drop that requires the tv to be restarted to correct it. I feel those are issues that shouldn't exist in 2023 on tv, even one in this SALE price tier. Over all I'd buy it again even with my gripes. It's a super affordable way to get a 65 inch tv into any room of the house, even the bedroom ;) plus if you look at this side by side in store, this tv has MUCH MUCH sharper looking and vivid colors reproduction than other tvs in this class and beats the pants off the TCL & Hisense with regard to the picture. This one looks like a much more expensive tv when held side by side with others in its respective class. Plus this one is direct lit and not edge lit and that another bonus that others don't provide. It's very nice for what I paid, even considering i added the extended warranty price added in. I'm very happy to have this huge of a tv in the bedroom for very little money and i prefer watching this TV over others i have in the house. I'm happy i found it and I've heard good things about the specs and features that come on a Toshiba vs other brands in the same price tier and i didn't believe it until i seen it side by side in store against other tvs. It's true, this one visually looks better and they're no "haze" to deal with. It's bright, clear and sharp and it can be adjusted even further with regular controls and even built in access to pro level picture controls that you have to agree that if you adjust them and don't know what you're doing that you could ruin the tv. The remote feels like a stewardesses "amazon" services remote and I purchased an "replacement" on Amazon that works perfectly with it for very little money just in case the dog gets a good of it or is gets stepped on or lost. I like it considering the "whole picture" and is recommend it and i would buy it again. I just wish the lower right corner and adjacent upper corner would produce blacks better. Look at my very least pic, around the edge and the lower left corner. Was worse on the first tv but is still there on the replacement.
I would recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi CPRUpstate, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We're sorry to hear that your TV is showing light bleed. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
- Pros mentioned:Picture qualityCons mentioned:Remote control, Screen issue
Rated 5 out of 5 stars
nice tv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality and responsive. only thing is that the remote thinks i’m pressing the buttons twice but it’s not that big of a deal for me overall it’s a nice tv
I would recommend this to a friend - Pros mentioned:Easy setup, Picture quality
Rated 5 out of 5 stars
65”Toshiba Fire TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and colors look great. Easy to install and mount on wall. Easy to program. Very satisfied with my purchase.
I would recommend this to a friend - Pros mentioned:Easy setupCons mentioned:Customer service
Rated 4 out of 5 stars
Nice TV but horrible employee to deal with!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this is a really nice TV! I am 63 and was able to set it up easily myself! It is a bit large but my eyes are glad to have such a large screen that is easier to see (and read captions on!) Only lost a star because when I went to pick it up I had the rudest young man that could care less if I took the TV or not! He had a bad attitude and I could tell he hates his job. BBuy did reach out to me and we got my TV delivered and they were wonderful! I recommend the TV, but do not recommend pick up at BBuy in Gilbert! :)
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Toshiba 65 Class C350 Series LED 4KUHD Smart Fire
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We recieved this 65 inch Toshiba Fire TV at a great price has great picture and sound quality. Great variety of free apps since we cut the cable. Added TV antenna to access 31 local channels with sports and news thus eliminating cost for television viewing. After the first purchase we liked the Toshiba so much we purchased a 2nd one.
I would recommend this to a friend - Pros mentioned:Easy setup, Picture quality
Rated 5 out of 5 stars
Great TV - great price.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv, I have 2 in the house. Couldn’t be more easy to use for someone who isn’t very techy. I have many Amazon products in the house and they all sync nicely together including the tv. It’s got a great picture and the main screen is so easy to use. The best thing they did was fix the stand.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Fantastic!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was a great purchase! It was a wonderful addition to the living room and also great for playing games and watching your favorite tv shows rather it’s just you or a group. The picture quality is great, sound is great all for a wonderful price!
I would recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi Donnnnk! Thank you so much for your positive feedback on the Toshiba - 65" Class C350 Series LED 4K UHD Smart Fire TV! We are thrilled to hear that it has been a great addition to your living room and that you are enjoying the picture and sound quality. Rest assured, we will continue to maintain a high quality of service and offer after sales support, and don't forget you have a 1 year manufacturer warranty for peace of mind.
JC | Toshiba Support https://www.bestbuy.com/site/toshiba-65-class-c350-series-led-4k-uhd-smart-fire-tv/6532123.p?skuId=6532123
- Pros mentioned:Price
Rated 5 out of 5 stars
Very very good experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second time i bought something from Best Buy online. What can I say. The price of the TV 65 was very good. It was easy to buy and to pickup in the same day afternoon. Everything was ready and the staff were very helpful and sympathetic. I really loved the experience.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
A Good TV in a Good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very very nice tv and in a very Good prices and Good visals and details the Best deal in Best Buy
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
65” Toshiba 4K UHD Fire TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Value for your money. Picture is great. Has about every feature as the big ticket smart tv’s for fraction of there prices. No Q-led back lighting like some of the other 2023 models that are out but for the money it is great & money well spent!!
I would recommend this to a friendBrand response from Toshiba Customer Care
Posted .Thank you for taking the time to leave us such a positive review! We know how important it is to exceed expectations, and we're delighted to have achieved that for you. Your satisfaction is our priority, and we're excited to continue providing you with great experiences in the future! Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-65-class-c350-series-led-4k-uhd-smart-fire-tv/6532123.p?skuId=6532123
- Pros mentioned:Easy setup, Picture quality
Rated 5 out of 5 stars
Easy to use smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price! It was easy to install into our entertainment center. Its nice to have a home screen with apps and recommend shows/ movies instead of having a selection bar. Would recommend this tv for anyone looking for a simple to use smart TV with good quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good TV but bad software
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sound, clear picture, not as clear as QLED, darks also not as dark, but overall good value for the price. One major downside is FireTv the OS crashes often and the TV will freeze or become unresponsive. If not for low quality software this tv would be a 5 star
I would recommend this to a friend - Cons mentioned:Customer service
Rated 5 out of 5 stars
Great TV, Pickup might be a hassle
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read up on this one before purchasing, and it is one of the better panels available in this price range. Easily paired up a Bluetooth soundbar. The Fire TV integration with Alexa and Blink cameras is super convenient. I mentioned the pickup because my nearest store, #383, has a procedure in place for larger televisions where they open and check the TV before it leaves the store. On its face, this is not a bad thing, I didn’t hate the idea of making sure I was taking home a TV that was not cracked. The issue is in the execution. There was no disclosure upfront at the time of purchase that this procedure would be in place or how long it would take. There was also lots of talk at pickup about how I would be assuming all responsibility if I didn’t let them inspect it and load it in my vehicle to their specifications. I can’t say for sure, but it also seems as if they have put this time intensive procedure in place without adequately staffing for it. Again, this doesn’t have to be a bad thing, it just needs a lot of tweaking to meet the standards of good customer service.
I would recommend this to a friend - Pros mentioned:Easy setup, Picture quality
Rated 5 out of 5 stars
Excellent so far!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound,picture, clarity and quality are all great! Easy to navigate controls. Setup took less than 10 minutes from plug in to using. Weight is manageable with one or two people setting up. Great product! Would recommend!
I would recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hello DavidR, thank you for sharing your experience with the Toshiba 65" Class C350 Series LED 4K UHD Smart Fire TV! We're thrilled to hear that you're satisfied with the sound, picture clarity, and overall quality of the TV. Hoping it continues to serve you well for a long time to come. Thank you for choosing us and have a great day! Patricia | Toshiba Support https://www.bestbuy.com/site/toshiba-65-class-c350-series-led-4k-uhd-smart-fire-tv/6532123.p?skuId=6532123
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
The best purchase you could make
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this TV for a while and I have not had any difficulties with people or quality of picture. Definitely a good purchase I recommend 10 out of 10.
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 5 out of 5 stars
Display is great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the display, it looks great. The size was a bit overwhelming at first it took a couple days to adapt to it. It’s great and the interface is easy to use too.
I would recommend this to a friend Rated 4 out of 5 stars
Does the trick, though buy a Roku with this TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'll try to keep this simple as I'm sure a review here already goes into the deep technicals but I'll go over what I could notice without using my testing equipment. Also, note that I purchased this unit on sale for $330 instead of at MSRP, my review at MSRP would be 3 stars. ________________ The Good; ________________ The TV box itself is well made, though HDMI placement could be better in my opinion. Setup and installation were easy and the TV even survived a fall in the truckbed on the way back to my place. The display itself is good but not amazing by any means. Colors are a little overcooked or undercooked depending on the image mode but you can get it reasonably good with the advanced image setup. Color balance isn't perfect but will be fine for 99% of use cases. HDR also looks great for a TV in this price class. Colors definitely 'pop' though this can cause color banding lines at times even when adjusted properly. Backlighting is about as good as you could reasonably expect from a TV in this price range but doesn't blow me away. The TV could be brighter but should be bright enough for rooms with curtains. There's some noticeable edge lighting in very dark rooms but overall it's not a major issue. The onboard speakers are surprisingly good for what they are though they don't hold a candle to a good soundbar or surround setup. This isn't a major problem though as the TV supports Dolby Atmos which I would personally pair with a Klipsch Reference 5.1.4 Atmos setup (trust me, it's worth the cost). DTS:X and other surround protocols are not supported on the TV however which is a bummer. ________________ The bad; ________________ My biggest complaint is with the FireTV aspect of this TV. I absolutely hate FireTV for more reasons than I care to explain. It's badly laid out, crammed full of ads and "personalized content recommendations," and seems to be designed for optimal profit and not ease of use. In my opinion, a Roku or similar device is necessary for this TV. Display latency isn't great even in game mode. I'm very sensitive to display latency so this may be less of an issue for you than me but if you are buying this TV primarily for fast-paced gaming then I'd recommend looking elsewhere. The AI upscaling engine isn't amazing. It looks blocky and low bitrate to my eye. I'd rather have the feature than not but I was expecting more out of this feature. ________________ Conclusion; ________________ If you're looking for an affordable 65" TV this is a good overall option, but it definitely has its flaws and cases where another model would be better. If you plan on using the TV only for fast-paced gaming (like FPS, racing, and fighting games) then I'd consider paying a little bit more for a model with better input latency, though the TV will be fine for most casual gaming. If you plan on using the TV primarily as a movie machine or just aren't that picky about minute technical details then this model should fit the bill well for you. It looks good in the room, on the screen, and on your credit card statement, and for most people that will be more than good enough.
I would recommend this to a friend- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Toshiba TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I currently love my new tv. The size, picture quality, price…I’d give it a 10/10
I would recommend this to a friend - Cons mentioned:Screen issue
Rated 4 out of 5 stars
Installed Fire TV is clutch
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be 5 stars, but I had to return the original TV that I purchased due to three red dots on the screen that would not go away. The Fire TV that comes installed on the TV is fast easy to set up.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Toshiba tv quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good picture quality good sound ,remote is a fire tv remote they are not reliable but its new for now lets hope it lasts for the price of $350.00 for a 65 inch cant be beat.
I would recommend this to a friend
Rating 3 out of 5 stars with 4 reviews
(4 Reviews)- CNETJune 11, 2021
An Amazon-centric TV that's ripe for a Prime Day price drop.An Amazon-centric TV that's ripe for a Prime Day price drop.
Full Review - TechRadarRating, 3 out of 53.0Mark Knapp on June 24, 2021
Toshiba C350 Fire TV (50C350KU) reviewThe Toshiba C350 is good for the price, but it's lacking some key features that its competitors aren't.
Full Review - Tom's GuideRating, 3 out of 53.0Michael Gowan on August 16, 2021
Toshiba C350 Fire TV (2021 model) reviewThe Toshiba C350 is a solid Fire TV, with good color, but doesn't handle HDR content well.
Full Review - rtings.comRating, 3.1 out of 53.1Kyle Bartlett on September 10, 2021
Toshiba C350 Fire TV 2021 Review (43C350KU, 50C350KU, 55C350KU, 65C350KU, 75C350KU)The Toshiba C350 Fire TV 2021 is a basic entry-level TV that replaces the Toshiba Fire TV 2020. It uses the Amazon Fire TV smart platform, which is user-friendly
Full Review