Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $424.99
Clearance
The comparable value price is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 339 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the 65" Class LED 4K UHD Smart FireTV Edition TV for its excellent picture quality, affordable price, and simple setup process. Many users are particularly impressed with the Fire TV platform, citing its convenience and wide selection of apps. However, a small number of customers have expressed concerns about the TV's short lifespan and durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-339 of 339 reviews
  • Rated 1 out of 5 stars

    Warranty expires, TV dies....

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing lasts anymore. Just went belly up three months after the 2 year warranty expired. Seems to be a common occurrence these days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked for three months

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was great until it wasn't. It flickers green lines non stop. It doesn't matter what platform we're using. So disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tv quality was terrible.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst TV that i ever bought. Was not 4k quality. I could not believe a TV of this quality would be sold at best buy. They should recall this specific TV.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv didnt last long at all. Not even a year. Worst purchase ever. It has a line that runs down the left side now. Can't be repaired.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Audio level problems

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very tech savvy but can't fix an annoying problem with audio. Randomly, the audio will start blasting. I wish there was a firmware fix.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought it was going to be the perfect tv but no we went and returned it and bought a Samsung instead

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    great tv for four whole months!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this tv and was very happy and impressed till it stopped working after four months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even 2 years old and it died on me. Will not turn on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Streaming

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I want to stream something it freezes and it restarts itself

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Loses picture and sound keeps playing when power i

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loses internet connection and sound keeps playing whe power is off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good T.V. Good Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall we are pleased with this smart t.v. The picture is clear and sharp and we don't need to use our soundbar because the speakers put out clear decent sound. It has all the features you would expect from a smart t.v. and the remote has a voice control function, which is pretty cool. You can also pull up a web browser on the t.v. and access the internet which I really like (not sure that's a common feature in smart t.v.'s) Anyway, a quality t.v. at this price is hard to pass up. I would recommend this if you are in the market for a 65" television that won't leave you broke.

    I would recommend this to a friend
  • Pros mentioned:
    Fire tv

    Rated 5 out of 5 stars

    4 years and going strong!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was in a great price and 4 years later still works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this TV for 5 years now and still works like new

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving 4 stars because after 3 years i dont feel like it has lasted the test of time . There are times ive turned it in and has sound but no picture .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Laggy apps, died three years after purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV visually was average, decent. Apps were laggy. Had to restart the TV frequently (not just turning off the screen), or it would simply not function (much like restarting a computer vs putting it to sleep). Alexa connection was hit or miss. Sometimes the TV would randomly forget logins to Hulu etc. Overall, when it worked, I held my breath. Then one day it just stopped turning on. I assume it is a power board issue & it isn't worth fixing, so roughly 3 years was life of this TV, much of its life a struggle. Would not suggest a Toshiba for longevity or consistency. Meanwhile, my 55" LG from 2013 is still working perfectly fine.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Would not buy this again...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2.5 years this TV is as buggy as hell. The screen resolution changes between apps. We have to reboot the TV at least once a day. It keeps freezing up. We have done a factory reset several times and made sure its up-to-date. Guess that's not enough.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s great until it’s not.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the first couple of years, it worked okay. The picture wasn’t perfect, but I’m not a cinephile, so it wasn’t a big deal. And then, randomly one day about a year ago, the TV reset while we were watching it. Then it wouldn’t load past the Fire TV logo. This is a known issue; people have posted about it, others have uploaded YouTube videos about it, and so on. Some are able to fix it; I, however, was not. Nor could I get help from anyone on how to use it without paying enough to buy a new TV. Today, this giant TV is in a corner of my bedroom, leaning against the wall as I wait to properly dispose of it. I will never buy another Fire TV again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last less than 4 years and died suddenly with no warning, it just no power. I have tried everything to fix it but nothing works. Also was very slow tv

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Decent TV quality, horrible support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The apps are outdated out of the box. Upon calling Toshiba, their support states that they have no plans on updating any of the support software and their advice (FOR A BRAND NEW TV). is to buy an external dongle. Do not waste your time, it's a bargain for a reason, Toshiba has no regard for its customers.

    No, I would not recommend this to a friend