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Customer Ratings & Reviews

Your price for this item is $429.99
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Customer reviews

Rating 4.1 out of 5 stars with 207 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers regard the 65" Class M550 Series LED 4K UHD Smart Fire TV as a great purchase for its excellent picture quality, dynamic colors, and impressive sound. They appreciate its user-friendly interface and the convenience of hands-free Alexa. However, some users have experienced power issues and occasional black screens, while others have expressed concerns about the limited refresh rate of the HDMI ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 207 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This is the one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality, We couldn't be happier after all the research we did, we were blown away, just stop looking and buy this one already! Best Buy shipped to our door fast as always, the crew was fast but careful. Great experience as always!

    I would recommend this to a friend
  • Pros mentioned:
    Alexa, Picture quality

    Rated 5 out of 5 stars

    Best value for $499.00 Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable picture quality alexa built in is a plus

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    AdamT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good and has a great picture and good value

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome 4K TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv so far. I got it on sale and don’t regret it at all. This is the best tv I have owned in years. If your looking to upgrade I definitely recommend this TV. Picture quality is great. Movies, sports and shows look amazing. I have owned this tv for a few weeks but I’m highly impressed so far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Television for house bound senior

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size, picture is so natural, like looking out a window, even with old movies. Sound is much better for me too. Confusing set up, im still not getting my apps as i did with ROKU and im getting billed by Amazon and Roku for same apps and cant get that resolved yet. Very frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 55 went back and got the 65 inch and now almost 2yrs later , no complaints, one the best tvs I have owned, great price and features

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this! Got it on sell for almost 50% off. Well worth it! Great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! It has beautiful picture quality. I like the smooth motion effect which is one of the reasons we got this TV. Bonuses are controlling everything with Alexa and the game mode.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Hdmi

    Rated 2 out of 5 stars

    Not what I was hoping for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture looks great. Unable to play 120 frames per second through HDMI. Light diffusion around edges seems not quite right sometimes. Heats up my room considerably

    No, I would not recommend this to a friend
    • Brand response from Toshiba Customer Care
      Posted .

      Hi JonM,

      Thank you for writing a feedback with our Toshiba - 65" Class M550 Series LED 4K UHD Smart Fire TV with hands-free Alexa. I do understand how disappointing this for you would certainly feel the same way if I were in your position. Please contact our customer service team for further assistance.

      Gem
      Toshiba Products
      Please visit us at www.tvna.compal-toshiba.com/us/un/

    • Brand response from Toshiba Product Expert
      Posted .

      Hi JonM, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with this feedback. We're sorry to hear that you are not satisfied with your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. If you do decide to purchase another Toshiba product, we are here to help! Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Toshiba M550 65 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel the picture and sound are very good. Probably a Best Buy for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Can’t go wrong with Toshiba.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the price point, I got when it was on sale …Good value at a great price, the video is good and it’s very easy to use and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a fan of the FIRE TV format, this is the best TV! Amazing picture quality, good sound, intuitive interface. Plenty of inputs / outputs. Perfect for a small to mid-sized living room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, I love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it! I have to change the input to the HDMI that streams my live TV channels. There's no way to set this option as default upon power on. This requires me to have 2 remotes, which is annoying. The last TV I bought the picture crapped out just over 1 year! So this is why I say "so far", we will see if it holds up longer!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Mr. George Nelson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv it is very good and I’m completely satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Toshiba 4K Fire TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great value. 4K clarity, smart, vivid colors, 120 refresh rate, tons of connections... it just hit all the bells and whistles for me... fantastic buy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price, picture is nice and clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fix black screen when source

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to give it 5 stars but I can't, they have to solve the problem of the dark screen when you change sources, personally I bought this TV for the $500 offer but if I had to pay a penny more I don't think so, for the rest a little more Fast the system that my Samsung curve ks9500 from 6 years ago

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too shabby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this TV with so many features I’ll probably never even use them all. However it’s built in speakers suck and I have adjusted and tried nearly every option they have built in. If you get this TV just make sure you have external speaker set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great picture and sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound! Total tech support mounted it above the fireplace so we can now watch TV from the dining room! Sound is outstanding compared with other flat screen TV's.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soapy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the interfaces and screen - but i could never Really seem to get it off the soap opera effect on the onboard smart apps nor the inputs Otherwise id give it a 5

    No, I would not recommend this to a friend
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