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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 207 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers regard the 65" Class M550 Series LED 4K UHD Smart Fire TV as a great purchase for its excellent picture quality, dynamic colors, and impressive sound. They appreciate its user-friendly interface and the convenience of hands-free Alexa. However, some users have experienced power issues and occasional black screens, while others have expressed concerns about the limited refresh rate of the HDMI ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 207 reviews
  • Pros mentioned:
    Alexa

    Rated 5 out of 5 stars

    65" Toshiba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 weeks old. So far so good. No issues. Alexa, etc is great with this. All TV's in the house are now Toshiba.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Great Product!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture and sound, you won't be disappointed with the quality of this t.v. I would definitely buy this again!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv Toshiba

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv im so happy with my tv. Good screen picture,,Good sound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price. Also like how firetv is a part of the interface.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Toshiba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this TV it has a beautiful picture and sound great quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. It was easy to set up with clear instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Hdmi

    Rated 1 out of 5 stars

    SAVE YOUR MONEY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY PERSONAL EXPERIENCE IS THAT THE TOSHIBA-65 CLASS M550 IS JUNK. WITHIN THIRTY DAYS, MY FIRST ONE HAD PIXELS DEFECTIVE LINES RUNNING AT THE TOP AND SIDE OF THE SCREEN. THE JULYS 2022 REPLACEMENT IS JUNK AS WELL BECAUSE INTERMITTENTLY, THE TV DOESN'T POWER ON. AFTER TWO WEEKS OF TROUBLESHOOTING AND IT WAS THE TV. GOOD PICTURE AND SOUND QUALITY.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi Toshiba Customer, thank you for purchasing the Toshiba 65M550KU and for taking the time to provide us with feedback. We're sorry to hear that you are having issues with your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great BIG TV for a GREAT price! Only thing I wish is that it had a single base option?

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I recommend this! Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv. I’m surprised I don’t need speakers. For less than $500 65 inches tv! I got a good deal!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality for Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was fast to set up and has very good sound quality and picture. Great value for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the tv about a month. It has a nice clear picture. The sound is good. Well worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv easy to use. Easy to set up all things Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Big TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV for the price. The question it’s big went by the gym. And would recommend it to others.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV! No complaints at all here. It works as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Its ok

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product, i recommend it cause is easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Jimmy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and great price a brought a 55 and a 65 inch picture is super clear and bright.

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Good 65 inch TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV. Good price. We enjoy the faster refresh rate. 20 hz instead of 60 hz.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Great TV with One Big Issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me first start by saying when this TV works, it has a great picture, far better than the Old 55" TCL TV it replaced. That being said, I'm now having to login to the Appstore almost every time I turn it on, and I have to log back in to my Netflix account every time this happens. It just started happening about a week or two ago, and was not an issue when we first bought it. I feel it started happening after we did the last firmware update. So I don't know if the update was corrupted, or just another glitch in this TV. I understand its a new tv and is going to have some issues, but this problem has almost made the tv unusable. I'm hoping this finds the Toshiba Tech Support, and they can look into it and correct the problem very soon, otherwise this TV is going back for another brand.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi Mhawley23, thank you for purchasing the Toshiba 65M550KU and for taking the time to provide us with feedback. We are so sorry to hear that you have to log into your apps each time you turn on the the TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GREAT BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TV - wonderful sound and picture is gorgeous! No dead pixels, perfect color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth Picking up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv To have for Gaming and Casual Video Streaming Note if for gaming it Does NOT support 4k120 on XBOX SERIES X which is okay because the 4k60 With HDR is a flawless combination to have! Don’t be picky for 4k120 for gaming it’s just as great without it. Don’t second guess this TV Worth the purchase

    I would recommend this to a friend
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