Customer Ratings & Reviews
- Model:
- 75C350LU
- SKU:
- 6560922
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 75" Class C350 Series LED 4K UHD Smart Fire TV's excellent picture quality, ease of use, and reasonable price. Many appreciate its large size and vibrant colors, while some experienced issues with the remote control and occasional performance problems. The lightweight design was also frequently praised. However, a few users reported connectivity problems and concerns about the refresh rate for fast-paced content.
This summary was generated by AI based on customer reviews.
Best store
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product, the best customer service 10/10
I would recommend this to a friendBest bang for buck!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and was just what I needed. Has Amazon fire tv built in which is super convenient.
I would recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi JarrettP, thank you for your fantastic review! We’re thrilled to hear that your Toshiba 75" Class C350 Series LED 4K UHD Smart Fire TV is just what you needed. It’s great to know that you’re finding the built-in Amazon Fire TV super convenient. If you have any questions or need further assistance, feel free to reach out. Patricia | Toshiba Support https://www.bestbuy.com/site/toshiba-75-class-c350-series-led-4k-uhd-smart-fire-tv/6560922.p?skuId=6560922
75" Toshiba
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv they even have the tv mount free motion for the 75" that we are about to install
I would recommend this to a friendExcelent
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV image is very nice and easy to handle excellent brand
I would recommend this to a friendBEST BUY RULES
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome! Great value, still the GOAT for all electronics
I would recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi GarryS, we truly appreciate your continuous support and trust in us. Your kind words about our products are really appreciated. Rest assured that we will continue providing best and quality products to our valued customers like you! Have a great day. Gly | Toshiba Support | https://www.bestbuy.com/site/toshiba-75-class-c350-series-led-4k-uhd-smart-fire-tv/6560922.p?skuId=6560922
Friendly & knowledgeable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Order Delivery & Assembly. I appreciated how fast it all transpired.
I would recommend this to a friendgreat service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service! Love the tv !! will buy from the store again!
I would recommend this to a friendBought 2 - 75" Toshiba TV's
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV - All worked perfectly and wall mounting was easy.
I would recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi JonB! Thank you for your positive feedback on the Toshiba 75" Class C350 Series LED 4K UHD Smart Fire TV. We are thrilled to hear that everything worked perfectly for you and that the wall mounting process was easy. Rest assured, we will continue to maintain a high quality of service and after sales support throughout your 1-year manufacturer warranty.
JC | Toshiba Support https://www.bestbuy.com/site/toshiba-75-class-c350-series-led-4k-uhd-smart-fire-tv/6560922.p?skuId=6560922
Fire tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv ive owned brightness and speakers are perfect
I would recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi Stevie! Thank you so much for sharing your positive feedback about the Toshiba 75" Class C350 Series LED 4K UHD Smart Fire TV. It's great to hear that you think it's the best TV you've owned, and that you find the brightness and speakers perfect. With the added bonus of a 1-year manufacturer warranty, we are looking forward to doing more business with you in the future.
JC | Toshiba Support https://www.bestbuy.com/site/toshiba-75-class-c350-series-led-4k-uhd-smart-fire-tv/6560922.p?skuId=6560922
THE GOAT TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My twins boys love it an it’s great all around tv thanks best buy
I would recommend this to a friendToshiba tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like tv fast delivery excellent all works) best bay best price
I would recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi YevheniiM! I am grateful for your positive feedback on the Toshiba - 75" Class C350 Series LED 4K UHD Smart Fire TV, and I am delighted to hear that everything is working perfectly. It is reassuring to know that the fast delivery and excellent service have met your expectations, and I look forward to doing more business with you in the future. Additionally, I appreciate that the purchase includes a 1 yr. manufacturer warranty, providing peace of mind for our continued partnership.
JC | Toshiba Support https://www.bestbuy.com/site/toshiba-75-class-c350-series-led-4k-uhd-smart-fire-tv/6560922.p?skuId=6560922
Happy Birthday to Me!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best birthday gifts to me!! I simply love my tv❤️
I would recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi MichelleB! I am so grateful for your feedback on the Toshiba 75" Class C350 Series LED 4K UHD Smart Fire TV! The fact that you love your TV makes my heart happy, and I'm thrilled that it was one of the best birthday gifts for you. Rest assured, we are committed to maintaining a high quality of service and providing excellent after sales support, backed by the 1-year manufacturer warranty. Thank you for choosing Toshiba, and enjoy your new TV!
JC | Toshiba Support https://www.bestbuy.com/site/toshiba-75-class-c350-series-led-4k-uhd-smart-fire-tv/6560922.p?skuId=6560922
- Cons mentioned:Connectivity
Buy warranty or dont buy it at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv until i did a factory reset. Now tv is junk as it tries to pair with tv. Just bought it back in nov 2024. There are many who have complain on the web and they have no answers.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello ChristianM, Thank you for choosing the Toshiba 75C350LU and for sharing your feedback. We are so sorry to hear about your experience with your unit. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
White glow around entire edge at night.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I installed the TV and immediately noticed a like white glow all around the edge of the TV , especially when the screen goes into black. Once I noticed it I couldn't unsee the flaw. It's very noticable. Pictures included. Called Best Buy and they went ahead and picked up the TV while bringing a new one at the same time. Turned the new one on and same experience. I ended up returning the TV again and decided to go with a Samsung. Huge difference. Best Buy did good on the exchange and return. My only problem is I feel Best Buy should not sell a low quality product. This was just my experience. Unfortunately I don't recommend this TV.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi John! I'm truly sorry to hear about your experience with the Toshiba TV and the disappointing white glow issue you encountered. It must have been frustrating to notice it and be unable to unsee it. Thank you for sharing your feedback, and please know that we take your concerns seriously. We will make it right by offering assistance covered by the manufacturer’s warranty and encourage you to call (800) 631-3811 for further help in resolving this matter.
JC | Toshiba Support https://www.bestbuy.com/site/toshiba-75-class-c350-series-led-4k-uhd-smart-fire-tv/6560922.p?skuId=6560922
Tv is defective Poor signals blackout a lot shutof
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zero I give Bestbuy a 0 in rating my tv shut off all the time black screen I open it thinking its the antenna no! The television is worth a darn penny I can not enjoy my new tv will not purchase again also the guys that delivered the tv push it off the truck as if I didn't see them I refuse to buy another television from Best Buy anyone ask when visiting my home they will be told its from BB and its a defective tv sold to me the staff cancelled my online and made it in store sale and I wish I never let that slide in Chicago on Roosevelt terrible terrible in my whole opinion
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, Thank you for choosing the Toshiba 75C350LU and for sharing your feedback with us. We are sorry to hear about your experience. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Out of date OS
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on May 2025. Writing this review with data just tonlet you know its not personal. This tv updates only up to Fire OS 7.6.8.8 while last update to this date 8.0.x.x. You will miss some CRITICAL options onnthensetting menu as "MY FIRE TV" so a lot of actual APS wont work. Even Amazon Apps like "Fire TV channels" or even "Prime Video" wont work correctly and aometimes wont even work. Ive done 3 factory resets on one week. Amazon customer service cant/wont help. Maybe the TV ia not bad, maybe the OS neither but the combination is a pain.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello MCortes, Thank you for choosing the Toshiba 75C350LU and for sharing your feedback with us. We are sorry to hear about your experience. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only one year with tv and already not working after spending what I spent
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Bad tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To its bad tv I ever seen in my life tv keep loose connection to the network when you do start updating or reconnect again and start switch channel and go back home by it self
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello LaylaA, Thank you for choosing the Toshiba 75C350LU and for sharing your feedback. We are so sorry to hear about your experience with your unit. We take pride in producing high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. The TV includes a one-year manufacturer's warranty. Please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Broken screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Barely took it out the box cracked so disappointing I waited two weeks basically turn it on come these now I gotta call them up exchange or get my money back
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi DanielL, Thank you for choosing the Toshiba 75C350LU and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration with receiving a damaged product. While we, as the manufacturer, may not be directly involved in store returns or refunds, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
Broken on arrival
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this last thanksgiving and kept until now, I opened the box and it was broken, bestbuy did not help at all i have a broken TV and not sure what to do with it,
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello AbrahamB, Thank you for choosing the Toshiba 75C350LU and for sharing your feedback with us. Please be advised that damage is not covered by Toshiba's manufacturer warranty. While we cannot retroactively provide warranty coverage for damaged units, we are committed to finding a satisfactory resolution for you. As a potential solution, we recommend visiting the Encompass website (https://hisense.encompass.com/) to purchase the necessary replacement parts. Encompass is an authorized distributor of Toshiba parts and accessories and may have the components you need to complete your unit. Thanks again, Toshiba Support Team.