Customer Ratings & Reviews
- Model:
- 75M550KU
- SKU:
- 6479692
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the 75" Class M550 Series LED 4K UHD Smart Fire TV's excellent picture quality, with many describing it as "amazing" and "vibrant." The TV's price point is also widely praised, with customers calling it "excellent" and "awesome." While some users have experienced remote and refresh rate issues, the overall sentiment towards this TV is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and easy to use. Picture is awesome and TotalTek is great.
I would recommend this to a friendToshiba 75” tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is ok overall , but it suddenly stoped working and screen get blacked
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi ShoaibM, thank you for purchasing the Toshiba 75M550KU and for taking the time to provide us with feedback. We are so sorry to hear that your screen blacked out. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Excellent value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitors - always work well for our applications
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Hang it in the living room. Alexa included.
I would recommend this to a friend- Pros mentioned:Picture quality
Keeps shutting down
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the greatest TV's i ever hooked up looked better than my Samsung, but brand new it kept going black had to unplug it and plug it back in after a week of this i returned it good thing it didn't start after the 15 day return had to go without for a week
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hello there,
Thank you for writing a review for our Toshiba - 75" Class M550 Series LED 4K UHD Smart Fire TV with hands-free Alexa
Model:75M550KU, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 855-527-2411. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Toshiba Support
Louise
https://tvna.compal-toshiba.com/us/en/
DOES NOT SUPPORT 120hz, LIES
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This listing is a lie. The specifications specifically describe this TV as 120hz, but it does not support 120hz. They lied in order to fool people into purchasing, and now they will not allow me to return the item in question. Truly disgusting business practices, and I will refrain from purchasing from Best Buy in the future. I spent an hour on the phone with support only to be told they refuse to do any type of refund or exchange.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hello Jared,
Thank you for writing a review for our Toshiba - 75" Class M550 Series LED 4K UHD Smart Fire TV with hands-free Alexa, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying unfortunately this model does not support 4K @ 120 Hz through the HDMI ports or VRR, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow or reach us
Toshiba Support
Louise
https://tvna.compal-toshiba.com/us/en/
Not really 120Hz
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV because I wanted a 75" 4K 120Hz TV for my Xbox Series X. It was advertised as having a native 120Hz panel. I guess I did not pay much attention to the word "native". It turn out that the HDMI ports on this TV only support 60Hz. I spent half of my day to bringing it home, unpacking, mounting, and then doing everything in reverse in order to return it. I still do not understand why Toshiba used a 120Hz panel with 60Hz HDMI ports.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Sergkeitriantafyllidis, thank you for purchasing the Toshiba 75M550KU and for taking the time to provide us with feedback. Unfortunately this model does not support 4K @ 120 Hz through the HDMI ports. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Brand response from Toshiba Customer Care
Posted .Hello there! Thank you fo taking the time to leave a review on the Toshiba - 75" Class M550 Series LED 4K UHD Smart Fire TV with hands-free Alexa. We know how disappointing this must be. Kindly contact our customer service U.S. and Canada: 1-877-467-4289to further check this with you.
Mary
Insignia Products
Please visit https://www.insigniaproducts.com/
Do not buy this tv if you want a worry, free exper
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this Tv if you are hooking any other streaming devices or sound bar that supports e-ark. Do not play Will with others. I have to unplug the tv every time before use my Apple TV, 2nd Firestick, or sound bar to switch to the input. If you don’t you will just get a blank signal. Plus after the couple of day without the sound bar being on the tv makes a weird buzzing sound. The only way to make it go away is unplugging the tv. Called up to Toshiba/Hisense about my issue and they said reset the tv to factory default and redo updates. Beautiful TV but not worth the time in frustration it takes to make it work.
No, I would not recommend this to a friend- Cons mentioned:Hdmi
Very Dissappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within 90 days it needs svc. Every other time we use it, we have to unplug it to reset it.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi There!
Thank you for taking the time to review our Toshiba - 75" Class M550 Series LED 4K UHD Smart Fire TV with hands-free Alexa, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Not a good tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture was very dark really only problem with it processor good just picture was terrible
No, I would not recommend this to a friendBreach in store
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very dissatisfied with this store, from which on several occasions I have bought important products, they have made me cancel the order to offer delivery, which has not been possible, I have also gone on 2 occasions, making a tour of more than 100 miles, in order to resolve and they have not been able to in the bloomingdale store... I think it will be the last time I bought in that store and I would recommend it even less...
No, I would not recommend this to a friendDefective new out of the box!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powers up. Selects language works but then the next screen says “pair” the remote by pressing the “home” button. It will not pair. Tried for 2 hours. Called support, tried power cycling, tried holding the home button, tried holding left , menu and back. Tried different new batteries, tried power cycling the remote . Nothing works! Can’t get past the pair screen. Returning to store. Huge waste of time money and effort. Zero stars .
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi there,
We apologize for the inconvenience. I do understand how invested you are with this unit. Please note that it is not our wish to experience this issue. We make sure that you fully enjoy the unit. However, there are things that we cant tell and out of control. Please call Best Buy customer service team for further assistance.
Gem
Toshiba Products
- Pros mentioned:Price
75 in
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1) Fire TV does not support some Apps ( spectrum) 2) refresh rate sucks. 3) good price
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, thank you for purchasing the Toshiba 75M550KU and for taking the time to provide us with feedback. If you are unable to find the desired application, unfortunately, it is unavailable for this unit. If you have any further questions or concerns please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
TV always freezes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezes and cuts out a lot on Netflix and hulu. Always buffering
No, I would not recommend this to a friendProblem
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 week start making problems ,and I call the Geek S. and I spend 4 hours with them on the phone and finally one Smart person from New York (LUIS ) finally help me . Thanks Luis !!!
I would recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, thank you for purchasing the Toshiba 75M550KU and for taking the time to provide us with feedback. We are pleased to hear that your issue was resolved. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Lemon x2 !!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second attempt with this TV. First one wouldn’t boot up. They replaced it, now this one doesn’t work properly. Has sound but no picture at times. I have to constantly do a factory reset to it.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, thank you for purchasing the Toshiba 75M550KU and for taking the time to provide us with feedback. We are so sorry to hear that you have sound but no picture. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Don't do it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It really is a terrible tv. Had to return once because of no sound. Now this other tv has a hard time with everything. Try something different. The price is good but not for a broken tv.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hello Danny,
I would like to express my concern about your experience with this Toshiba - 75" Class M550 Series LED 4K UHD Smart Fire TV with hands-free Alexa. We deeply care about the performance of our products and I would like to further review your situation. Please feel free to contact my team for further help.
Dina || Toshiba Customer Care || https://tvna.compal-toshiba.com/us/en/
Black screen. Hear audio no picture
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Anytime I turn off my TV from playing my ps5 the next time I turn it on my screen is black and I can’t see anything. So annoying have to unplug my tv before I can turn on something every time.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Ryan, thank you for purchasing the Hisense 75M550KU and for taking the time to provide us with feedback. We're sorry to hear that you are getting a black screen after switching inputs. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Don’t do it !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage - constantly signs out of apps and have to manually login. The picture glitches all the time - return timeframe is so short - stuck with it.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi DTampa, thank you for purchasing the Hisense 75M550KU and for taking the time to provide us with feedback. We're sorry to hear that you are having issues with your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
NOT RECOMMEND
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is not good and it lags/buffers a lot grainy and blurred picture quality.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Thais, thank you for purchasing the Toshiba 75M550KU and for taking the time to provide us with feedback. We are sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If are still experiencing lagging, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.