Customer Ratings & Reviews
- Model:
- 75M550KU
- |
- SKU:
- 6479692
Customer reviews
Rating 4.1 out of 5 stars with 208 reviews
(208 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the 75" Class M550 Series LED 4K UHD Smart Fire TV's excellent picture quality, with many describing it as "amazing" and "vibrant." The TV's price point is also widely praised, with customers calling it "excellent" and "awesome." While some users have experienced remote and refresh rate issues, the overall sentiment towards this TV is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Broken tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whenwe got home my husband set the tv up when we turned it on the screen was cracked
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi MrsGreen, thank you for purchasing the Toshiba 75M550KU and for taking the time to provide us with feedback. We're so sorry to hear that your unit was broken when you received it. Please contact BestBuy to file a claim. I'm confident that our partner at BestBuy will take care of you. Thanks again, Toshiba Support Team.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Read Before Purchase. Pros and Cons From Actual Ow
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay so there are some pros and cons that I want to go over. I bought the TV expecting something that was not delivered based on what the TV should be able to do, but after weighing the price vs what this TV is actually capable of I decided to keep the TV instead of returning it even though the reason I bought it is technically a con. I want to clear up some of the reviews on here and explain some things. First off, native 120hz is technically accurate, but it is deceptive. I hooked my Xbox Series X up to the TV and of course the TV did not support 4K 120hz. It would let me set up 1080p 120hz though so I decided to give that a shot because resolution isn't the most important thing to me. The issue is that even though my Xbox was set to 120 and the TV acknowledged the 120, it wasn't actually refreshing at 120 it was still at 60. When I bought this TV it was majorly on sale and I thought I was getting a sweet deal to get 120hz but 120 is not supported over HDMI. Now this is a Smart TV so all of the TVs apps and games you can get there do support 120hz, but after playing with the settings and doing independent research for an hour I was unable to get it to work on HDMI. I was initially disappointed and considered returning the TV and spending a few hundred more to try my luck with another TV but realized that this TV supports HDR10 as well as Dolby Vision. So I went into my Xbox settings and cranked all of the graphics settings other than frame rate as high as they would go, then lost track of time after I booted Doom Eternal and Forza Horizon 5 and was extremely pleased with the picture quality. It was absolutely breathtaking after calibrating all the picture settings to how I wanted them. TLDR, if you're looking for a 120hz TV for gaming look elsewhere, but if you don't mind being capped at 60fps on your Series X/S or PS5 this is an EXCELLENT purchase and I highly recommend it if it is on sale, which it is currently a month after purchase and it's $100 cheaper than when I bought it. If you're not a gamer you'll struggle to find anything wrong with this TV. If you are a gamer just be aware of what you're getting into. Picture quality is stunning but lack of 120hz support on HDMI is a definite con. That said I still liked the TV enough to keep it
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
BIGGEST THREAT TO THE BIG GUNS OF TV.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IF YPU ARE LOOKING FOR A TV TO RIVAL THE LIKES OF OF A SAMSUNG OR SOMY THEN THIS IS IT, THAT TOSHIBA IS LOADED WITH QUALITY FEATURES AND NO OTHER FIRE TV COMES CLOSE. PICTURE QUALITY EASILY TAKES DOWN THE BIG BOYS. THE BUILT IS EXQUISTE AND SOLID. THE SET UP IS A BREEZE CHARMING PIECE OF ELECTRONIC BY TOSHIBA. BUILT TO LAST.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Tv is everything i wanted and more the picture quality is amazing the sound is great there is no need for a sound bar
I would recommend this to a friend - Cons mentioned:Hdmi
Rated 1 out of 5 stars
Advertised 4K 120 refresh rate but does not suppor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Toshiba is a member of the HDMI forum and knows that HDMI supports 120 refresh rate (Hz) for 4K starting with version 2.1. This TV has HDMI 2.2 and advertises 4k at 120 Hz refresh rate but then does not deliver. What is the purpose of having a common set of standards if they do not mean anything? https://en.m.wikipedia.org/wiki/HDMI
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi Ross,
Thank you writing a feedback with our Toshiba - 75" Class M550 Series LED 4K UHD Smart Fire TV. I apologize to read that have issues with our product especially in this TV. For further assistance, please call our customer service team for us to investigate this for you.
Gem
Toshiba Products
Please visit us at www.toshibaproducts.com/usa
Rated 5 out of 5 stars
Best puchase ever made!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! Not 1 complaint. More than satisfied. Best No regrets.
I would recommend this to a friendRated 1 out of 5 stars
Buyer beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the TV two and a half years ago and have hardly used it, but today, trying to watch the game, it is unresponsive to the remote, won't turn on with the manual button, and has now become junk.
No, I would not recommend this to a friendRated 1 out of 5 stars
Missing Parts
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just delivered. Looked unopened. But the TV is missing a cable clamp for the cable management on the feet. There is no number in the included documentation to call and no way to get help. So I'm going to have to have Best Buy come pick up this tv for a return due to a missing 20 cent part. Unbelievable, poor quality control. It's also pretty hard to assemble the feet and the instructions are poor. It was packed well other than missing parts.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Shawnph, thank you for purchasing the Toshiba 75M550KU and for taking the time to provide us with feedback. We are so sorry to hear that a part was missing from the box. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.










