Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 128 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
90%would recommend to a friend

Customers are saying

Customers highly value the 85" Class C350 Series LED 4K UHD Smart Fire TV for its outstanding picture quality. The TV's size also provides a wow factor for many users. Furthermore, customers appreciate its ease of setup and smooth performance, noting no issues with lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-128 of 128 reviews
  • Rated 1 out of 5 stars

    TV Had a Dead 6 inch Bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opened the product, and when I plugged it in, it had a dead bar on the left. There was about a 6-inch bar that was out on the TV. Had to box it back up and have the Best Buy team replace it. Unbeknownst to me, the device was a clearance item, and there was no option to exchange the TV for the same one. I ended up exchanging with the Insignia brand.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Customer Care
      Posted .

      Thank you for taking the time to share your experience. I’m really sorry to hear that the TV had a dead bar right out of the box. That is definitely not the experience we want for you. I’m glad our Best Buy team was able to help with the return. I understand it was frustrating to learn the item was a clearance model and couldn’t be exchanged for the same one. Please reach out to our support team at 1‑888‑407‑0396 for further assistance.

      Sandhya | Toshiba Products

  • Rated 1 out of 5 stars

    Toshiba not so quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Toshiba TV had an incomplete screen display. Best Buy said they had never had one returned. Obviously the quality factor has gone down for Toshiba

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi MaureenR, thank you for your review of the Toshiba 85C350NU. We are truly sorry to hear that this unit failed to wow you. We hope you choose Toshiba again in the future and if you do, we are here to help you. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 1 out of 5 stars

    TV Screen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is not real clear. Screen could be more refined.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello Decor, Thank you for choosing the Toshiba 85C350NU and for sharing your feedback. We are truly sorry to hear that this unit failed to wow you. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 1 out of 5 stars

    Never will see it.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sucks. Screwed up my order. Took forever to get anyone to help in the store.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi JohnA, thank you for choosing the Toshiba 85C350NU and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved in store sale, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive. ToshibaProductExpert

  • Rated 1 out of 5 stars

    Toshiba

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new TV is already messing up and no I didn't buy any warranty for my new TV.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello GemmadR, Thank you for choosing the Toshiba 85C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 5 out of 5 stars

    Recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this TV. Im very happy for the quality and well designed because of the handles at the back which make it safer to carry or move.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Toshiba TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone compliments this TV and asks where we got it. It has great graphics, and sound!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Must Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of TV is awesome, happy with my choice

    I would recommend this to a friend