Customer Ratings & Reviews
- Model:
- HDTB310XK3AA
- SKU:
- 1749877
to a friend
Customers are saying
Customers are pleased with the Canvio Basics 1TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and compact size. Many appreciate its affordable price and reliable performance, along with the fast transfer speeds offered by the USB 3.0 connection. The lightweight design is also frequently praised. A small number of users noted some noise during operation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Size
Portable and easy to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Toshiba - Canvio Basics 1tb External Usb 3.0 Portable Hard Drive is compact in size, easy to use, portable, and fast when bringing up files.
I would recommend this to a friend Nice Portable Hard Drive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My NeoTv Max plays videos using this hard drive, using no external power source. One USB 3.0 cable does the job. Don't know how reliable this unit will be.
I would recommend this to a friend- Pros mentioned:Storage
Very good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this external hard drive to save my computer content before upgrading from Windows 8.1 to Windows 10. No problem using it and all my hard drive was saved easily to it.
I would recommend this to a friend - Pros mentioned:Ease of use
Great external hard drive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed an external hard drive to save my files. This was on sale at Best Buy so I bought it. It's very easy to use. I was able to store my files with ease.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first time to use a TOSHIBA hard drive, so far so good. it is easy to use and worth the price!
I would recommend this to a friend - Pros mentioned:Storage
Great deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome storage and got a great deal! This thing will hold so many pic!
I would recommend this to a friend - Pros mentioned:Size
great external hard drive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i like the compact size, and the speed. Great external hard drive
I would recommend this to a friend Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband was able to network our house with this external hard drive. I can access all my family pictures saved to it wirelessly from my iPhone and iPad.
I would recommend this to a friendAnnoying beeping
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard drive works just fine except after a couple weeks the hard drive started making an annoying beeping sound.
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, Reggie, and sorry to hear about the unusual beeping sound.
This can indicate that there's a problem with the USB port or that the drive isn't getting sufficient power from the USB bus. For starters, if it is currently connected to a USB hub I recommend connecting the drive directly to the USB port. If the same problem occurs, try connecting to a different USB port and if it still occurs, try connecting to a different computer.
If the drive works on a different computer and other USB devices work fine when connected to the original computer then it's likely that the original computer isn't providing sufficient power over the USB connection to operate the drive.
If the drive proves to be defective you can initiate Toshiba's warranty replacement process at acclaim.toshiba.com anytime during its 1-year warranty.
Thanks again for the feedback and sorry for the trouble.
Great hard drive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great hard drive, works wonderful and great price!
I would recommend this to a friendnot recommended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this hard drive has been okay but i'd recommend one of the other brands over this one.
No, I would not recommend this to a friendWorked then died
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This worked nicely for my iMac for Time Machine 3 times. Used it on a PC laptop prior and everything was fine and dandy. It's not even a year and a half old and it suddenly died today for no reason whatsoever. It was stored properly, never dropped, never shaken, never nothing. Flashing white light, won't show up on the desktop. Pathetic. Avoid this brand and find something else.
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, bester and sorry to hear that you had ran into some sort of problem with your Toshiba Canvio Basics hard drive.
One possible cause of a USB drive not reliably making a connection (to any PC or Mac) is marginally insufficient power on the USB port. When that's the problem, there are a couple of ways to supplement the power from a single USB port which may resolve the issue:
1. Use of a USB splitter or Y-cable to combine the power of two USB ports, such as this: http://www.amazon.com/eForCity-dual-Micro-B-Cable-Black/dp/B005M0ICG2/ref=pd_sim_pc_1
2. Use of a powered USB hub between the drive and the computer
If neither of these workarounds solves the problem (or if you prefer not to use them) you can initiate Toshiba's warranty replacement process at acclaim.toshiba.com.
Thanks for the feedback and for choosing Toshiba.