Customer Ratings & Reviews

I received this PC today and I really like it. As a post graduate student, it fits my budget. I only bought it for the extra hard drive storage. For $200 dollars, I feel like a winner. Having said that, I believe the keyboard needs some improvement.

I purchased this laptop/notebook based on the inflated reviews here. I received this within a few days, and everything seemed fine until I began to hear a distinct screech sound in everything with audio. Whether it was playing a movie to a simple song on YouTube. I upgraded everything and called Toshiba, and they seemed to be helping but the issue remained. I had to returned this back for a full refund and so far best buy has not contacted me. Perhaps.I got a lemon, but this is plain ridiculous to have to go through.

use for 1month, everything is preface,only the keyboard is not meet my expectations

Great basic laptop for streaming and browsing! I have a $1200 laptop that my wife has hooked up to the TV to watch her shows online and now I can free my baby with this laptop and use it for work :)

I had this laptop for about 4 years and I really fall in love with this. It has done all the jobs during these years , with the price I can't complain any. Power of SSD is very strong even with the very basic CPU ! Nice job Toshiba !

This was the first Toshiba product I've every purchased. Unfortunately, it will be my last. The price was perfect! But I guess, you get what you pay for. It's pretty slow. I'm not a person that's uses my laptop for much. Every now and then I may want to stream music from my Amazon Cloud Player or what a show or two from HBO Go. However, doing any other these actions seems to be a bit much for this machine. And make sure you don't have grease, or oils, or lotions etc on your fingers, b/c they will stain the exterior (and it'll be a little difficult to remove the stains.) Better yet, be sure to wear rubber gloves when using this product! After 1.5 weeks, I decided to go ahead and spend another $500 to buy a dell laptop. This product may be good for a 4 or 5 year old, but that's about it.

This has been a dependable, quick and solid performer, and an exceptional value for the $199. sale price!

My experience with this laptop and best buy has been horrible. When I got the computer and began setting it up, it would not connect to the Internet and wouldn't even list the various internet accounts to connect to. After several hours with best buy we were able to exchange the deficient lap top for a new one. Then Microsoft Office would not load on the new computer and we spent almost an entire day trying to resolve this problem (it has yet to be solved). Then, the Internet stopped working exactly the same way the previous lap top had done. I would only invest in this computer if you're interested in spending hours of your time going back and forth with customer service for several companies and still ending up with deficient lap top.

do not buy this product...!!!!! within a week this laptop was crashing, every 10 mins, and it was getting worse and worse. After a while it even stopped finding any network connections. It would crash after every 5 mins saying, CRITICAL_STRUCTURE_CORRUPTION. I was trying to fix it myself by doing some research, but it would again crash halfway, not letting me finish it. I am a college student and i fell for the cheap price thinking i will use this laptop for my software, since some of the softwares that i use for my college are easy in windows than in MAC( i am a mac user), and also this laptop was easy for me to carry around in college. I can't even return this product since i exceeded my 15 days return policy. (I should have started using this laptop the moment i bought it, I started using it after a month). So please dont buy this product, do not fall for that cheap price. Me being a cheap college student fell for it, regretting it. There goes a part of my savings !

I am usually NOT a picky person nor am I one to complain. I make do with most things I have. But this laptop that I bought was defective! The wi-fi did not work at all whatsoever! It could not find any networks to connect to but how can that be, when all my other gadgets are able to connect to my wifi? I called Toshiba tech support and they were no help either! I spent about 15 minutes on the phone just to even get a representative. Other than that, the laptop is pretty small and compact, kind of like the size of an ipad attached to a keyboard. Perfect for commuting with. The keyboard on the other hand isn't so great! I feel as though I have to press down hard enough to type. I am feeling extremely disappointed because this is my first Toshiba laptop and I was really hoping to be able to make a switch from HP to Toshiba. But looks like that won't be happening! Now I have to drive about 25 miles back to Best Buy to get my refund.

I purchased two of these. While one was clearly new, the other was obviously a returned laptop that was shipped to a customer who purchased a new product. The contrast between the new one and the used one was stark. The used one was re-taped with Best Buy tape. All of the product wrapping and covering was missing -- even the little plastic clings. The product was defective and kept crashing and rebooting. I was obviously shipped an untested return as used. To make it worse, when I went to return it to the local Best Buy I was hassled by the clerk for the missing wrapping. She said Best Buy would not ship used as new -- well they sure did. Very, very bad experience.

What an incredibly disappointing piece of junk! After running the initial Windows setup that says "Almost Done" for 45 minutes, it just boots to a black screen. Totally black, absolutely nothing other than a mouse pointer. No restart or shutdowns can fix it. Massive disappointment, especially considering I gave this as a gift to somebody. Horrible experience right out of the box, would never buy Toshiba again.