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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 14 reviews

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71%
would recommend
to a friend

Customers are saying

Customers value the ease of use associated with the $40 Unlimited Talk & Text Monthly Plan. Many found the application process and purchase quick and straightforward. Positive feedback highlights the simple and easy loading process onto mobile phones. There were no reported negative aspects of this plan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Rated 1 out of 5 stars

    STAY FAR AWAY FROM TOTAL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You're gong to want to put your seat belt on for this one. I bought a brand new iphone se3 from best buy along with this airtime card. Ordered online and went to pickup in store the next day. When I got back home I proceeded to go to the total wireless website - put the imei in and the system told me the phone wasn't recognized. So I called Total wireless, which apparently is owned by the same company that owns straight talk. I explained to the customer service person I had just bought the phone. They told me a best buy employee must not have scanned the phone the right way, so they did something and got the phone to be recognized. I then proceeded to port my number over with the customer service agent. I gave the person the pin for the $40 airtime card. And that person completely screwed the whole account up. They told me it would be working and i needed to restart my phone. This was not the case. I called back and they could now not get the pin from my $40 airtime card to work. So they had my ported number on a week free trial of their service while they created a 'ticket' to fix the issue with my missing money. A full week later and the issue was still not resolved. I had to suggest filing a police report against the ceo of their company for stealing $40 from me if they didn't fix the issue that day. Needless to say I would never ever recommend this company or any company affiliated with Straight Talk. Such garbage customer service.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked perfectly.. I was able to load on to my phone easily !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pay as you go made easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great card, it has $40 on it.. It was easy to apply.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and great price/value!! Wonderful transaction & service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    percfect giff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This digital purchase arrived quickly and worked easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total by Verizon time card

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up the phone and adding time was super simple.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sha Wiley

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy purchase! Uploaded to my account in seconds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great for the money will buy again, you should as well :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    verizon prepaid cards

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very convenient, no running to stores for refills

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total by Verizon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!! Great deal!! Definitely gonna stay on!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with sales rep

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy was sold wrong card sales representative didn't know the difference between Verizon card and total Verizon

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Needed for new phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to go with the new phone. Great service, great cost.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not use it because phone was not available to connect

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WASTE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst and arrogant service by the customer care…. I will never recommend it.

    No, I would not recommend this to a friend
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