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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 33 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers find value in the TCL 50 XE 5G Prepaid's overall performance, with users reporting a bright and clear display. The phone also boasts good battery life, making it a reliable device for daily use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-33 of 33 reviews
  • Rated 3 out of 5 stars

    Service good, support from corporate, not so much.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with the phone itself, and nothing wrong with the kind service we received. Just be aware that Best Buy can't help with setup and activation, and if the device is not scanned properly at the store (not sure how that happened), then there's difficulty on the service end. We had to go back and forth between a service provider and the store several times before we finally gave up and returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent smartphone! Easy to use on wifi!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed phones for four staff members. Simple to use. Very affordable. We only need these android phones to clock in/out for employee shifts using wifi to download apps. Perfect for our situation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. It was cheaper buying a new one. ., instead of replacing screen.. will buy again if any problems with this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The only problem is it's hard to hear the ring even on high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone good battery life and good screen time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my grandma and she loves it! This phone is easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat $20. I don't know how they can sell this phone for that low.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noh kay!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was above and beyond what I expected from a TACL branded phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It does what it needs to..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a phone that doesn't compare to most flagship phones, but it gets the job done. A great spare phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TCL or TCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not open the phone. I purchased, checked the IMEI with Visible and it was shown as a TCT phone. It's a TCL and I don't have enough knowledge about TCL being TCT and Wi-Fi software shown as the manufacturer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got it to work. Had to return the phone to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total Wireless Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to activate this phone. It was of no use to me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Verizon plug and play!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with Verizon! I bought it based on sales staff misrepresentation, only to have to return it. It looks to be a competent product, the mistake is in part due to Total putting "Verizon" printed on the box. You must subscribe to Total, which I did not intend to do.

    No, I would not recommend this to a friend
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