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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.4 out of 5 stars with 155 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

  • Signal Strength

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Archer AX11000's ease of use, impressive performance, and wide-ranging signal strength as significant advantages. Many appreciate the straightforward setup and reliable coverage throughout their homes. While some users experienced occasional network connectivity issues or brief periods of latency, the positive feedback regarding performance and range significantly outweighs these concerns. The user-friendly interface also receives praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 155 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works great. Kind of spendy but worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Support is eh - below average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Asthetic of the router is pleasing lol, however after updating the FW and not testing before I have noticed that when on any desktop in my place on the LAN websites will not respond in any browser. I will keep clicking with no response. MY desktops are all good and clean and never had this issue with my netgear Xr500 gaming router. I contacted support they were no help of course only to change the DNS which is BS.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Archer AX11000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as designed. Easy setup and works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awsom router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I am using netgear now I am switching to tp link its much much better netgear .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage throughout the house

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great modem for gaming, reducing lag time. Be sure to put it on a surge protector, otherwise you’ll be buying a new one!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Router review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of advanced settings for fill customization. Decent signal radius. Gives you the speed you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Tp-link separate app from Deco

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range but I didn't want to use two separate apps for my mesh home network?

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! So much better than our old router!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how you Can prioritize devices. Has tons of setting through app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router. Easy to install and reach across the house without any problems

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router. Signal is great. No issues with multiple games being played, or zooming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Congratulations Best Buy for your products.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is fantastic, and the Best Buy is the best local to buy your technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unexpected Greatness

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was planning on returning this because I thought it would not work, but it worked better then I ever wouldve imagined. I had a game were I had literally 9 ping the entire match, never went up or down. I have not a single wifi problem since getting this.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Just great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than any other brand, just an awesome router!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an old tp-link for years then changed it out to nighthawk but that was terribe app responsivines. Got this instead and cannot be more happier all devies on network hooked up wothout a hitch ! Higly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Top Notch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful enough to run our warehouse, with multiple employees.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stopped working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working great and then all of the sudden it stopped and wouldn’t let me connect to the internet then I had one full day of no internet because of this. I think it was a good purchase if it continued working

    I would recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hello Francis, If you haven't already please reach out to support for assistance with this concern. Our agents can help. [email protected]. tplink

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent router. Download speeds are fast for our devices.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Buy ANYTHING but TP-Link

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    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had to spend 6 months going back and forth with tp-link to figure out why my devices kept saying, "connected, no internet" and after 6 months and 6 beta firmwares later the issue is mostly solved. however it is still unstable. And unless you turn off the Quality of Service packet sorting setting, you will be limited to 55-75% of your download speed on the devices you use. Only turn it on, if you have more than 1 person streaming shows while you work or especially when gaming. I work in the geeksquad department. every single person I know that has had a TP-Link product says it's bad, and the sentiment is also unanimous among my coworkers. Also, The OneMesh system really sucks because your device won't automatically connect to the access point with a stronger signal strength. However, I believe this is a limitation of the current Wi-Fi standard. I'm never buying another TP-Link product again. I'm going with ubiquity or making my own router next time. This company will give you nothing but headaches, AVOID FOR YOUR MENTAL HEALTH.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. The Archer AX11000 is designed to provide powerful, reliable, high-speed Wi-Fi 6 connectivity for your home network. We regret to hear you are encountering stability concerns with some connected devices. Our support team would appreciate another opportunity to help. Your Archer AX11000 comes with a 2-year manufacturer's warranty and free technical support for as long as you own the device. At your convenience, please reach out to our support team and an agent will gladly follow up to provide you with further assistance.

      Best Regards,
      TP-Link Support tplink

  • Pros mentioned:
    Speed
    Cons mentioned:
    Lag

    Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For streaming this router worked excellent, great WiFi coverage and speeds, however it has a latency issue that spikes every few seconds from 6- 80 6-57 so on and so forth. I feel this is almost needless to say. But a so called gaming router needs to be stable and latency spikes, well make it unusable for gaming

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      To ensure the best possible signal, it is important to make sure placement is as optimal as possible. Reducing obstructions and placing the router in a central location will help ensure your signal reaches the areas you need. We also recommend ensuring your wireless devices are connecting to the 5GHz band (if the devices support 5GHz) for optimal speed and latency.

      To ensure optimal performance of your wireless router, please check, and if needed, update its firmware using the steps outlined in FAQ 2139 on our official website: https://www.tp-link.com/us/support/faq/2139/

      If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

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