Customer Ratings & Reviews
- Model:
- ARCHER AX11000
- SKU:
- 6389648
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.8 out of 5 stars
- Signal Strength
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the Archer AX11000's ease of use, impressive performance, and wide-ranging signal strength as significant advantages. Many appreciate the straightforward setup and reliable coverage throughout their homes. While some users experienced occasional network connectivity issues or brief periods of latency, the positive feedback regarding performance and range significantly outweighs these concerns. The user-friendly interface also receives praise.
This summary was generated by AI based on customer reviews.
really darn fast!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.8 ethernet ports is a dream. very valuable if you have an entry level home network. handles many devices samutaneously. homekit response is a lot faster now. wait for sale if you can.
I would recommend this to a friendRouter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will not be able to use this item until around Christmas when I will be able to move back into my house.
I would recommend this to a friendFast gaming and streaming router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works flawlessly and a huge upgrade from my previous nighthawk router.
I would recommend this to a friendDelivery unsafe
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hey I got my router today December 22,2024, but it was delivered infront of the house and was not in the delivery protection box “Brown box”. Anyone could steal if it is not inside the delivery packaging box. I am disappointed.
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hello Router,
TP-Link is not involved with the shipping of products from retailers. All of our retail partners maintain their own inventory in their own warehouses. For concerns related to the shipment of a product from a retailer we would recommend reaching out to their customer support services.
Very happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice powerful router. Huge boost in WIFI speeds.
I would recommend this to a friendGreat upgrade
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded the internet, now was time for the router. Future proofed the house for 10+ years now.
I would recommend this to a friendvery good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great this thing is cool very good amazing grand +1
I would recommend this to a friendok router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like this TP-Link Router as well as i did my netgear nighthawk. This one don't work as good as my netgear did.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hello Richard,
We would love to know more please email us at [email protected]. Its possible that we can address some of these concerns and improve your experience
Ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t fix my buffering problem so i returned it.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. To ensure the best possible signal, it is important to make sure placement is as optimal as possible. Reducing obstructions and placing the router in a central location will help ensure your signal reaches the areas you need.
To ensure optimal performance of your wireless router, please check, and if needed, update its firmware using the steps outlined in FAQ 2139 on our official website: https://www.tp-link.com/us/support/faq/2139/
We regret to hear you returned the router. If you have any questions about TP-Link products in the future, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Bad connection, Drops and loses internet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hello, i bought this on Nov 5th, 2024. Its been almost two weeks, and so far it was great but now i notice it keeps dropping internet and loses connection! It’s terrible, im working ln returning this as we speak. I spent too much money to deal with these problems!
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Maximus,
Thank you for your review. If you haven't already done so, please check your modem's status LEDs when the Internet drops to verify whether it may be related to the Internet source signal. If the modem remains stable during the drop, please ensure your router's firmware is fully up to date, and try swapping the Ethernet cable to rule out a defective cable.
Additionally, we suggest contacting our official TP-Link support team using the Support Portal on our official website here, and they'll gladly assist you: https://www.tp-link.com/us/support/contact-technical-support/
Thank you,
TP-Link Support
Drops WiFi connection after a little more than 1y
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this march 8th 2023. It’s already dropping the WiFi connection to devices constantly. The only thing I’ve had good connection with is things plugged directly into it. I’ve also noticed a drop in internet speed. I’ve checked the modem and it’s fine. Can only attribute it to the router going bad.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. To ensure the best possible signal, it is important to make sure placement is as optimal as possible. Reducing obstructions and placing the router in a central location will help ensure your signal reaches the areas you need.
To ensure optimal performance of your wireless router, please check, and if needed, update its firmware using the steps outlined in FAQ 2139 on our official website: https://www.tp-link.com/us/support/faq/2139/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Router is beautiful nice to look at. Love the additional 5G band. Performance is lacking. Kept in dropping the connection. Disappointed. Returned the item. Kept using my AX600 which has proven to be better.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. To ensure the best possible signal, it is important to make sure placement is as optimal as possible. Reducing obstructions and placing the router in a central location will help ensure your signal reaches the areas you need.
To ensure optimal performance of your wireless router, please check, and if needed, update its firmware using the steps outlined in FAQ 2139 on our official website. To locate this FAQ, visit our website and enter 2139 in the top-right search field, then click the corresponding FAQ in the search results.
We regret to hear you decided to return the product. If you have any questions or concerns in the future, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Horrible Setup
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After purchase this router so excited until my husband was trying to set it up took 6 hours no result . I tried 2 hours I called TP-Link support horrible they didn’t know more then what i knew . Never got internet service to my router so i did the next best thing return it.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. It sounds like your modem's MAC (Media Access Control) binding needs to be released and renewed so it can provide an IP address (and Internet) to the Router. This can typically be done using the following steps:
1. Unplug the power from both your router and cable modem
2. Unplug the coax cable from the modem
3. Re-connect power ONLY to your cable modem
4. Wait until the cable modem is fully booted, then re-connect coax
5. Re-connect power to the router and connect it to the modem via Ethernet
This process should release and renew the MAC binding so your modem can provide connectivity to the router. If you'd like assistance with any of these steps, please reach out to our toll-free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Dropped speeds
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great when it worked, dropped speeds a lot. Went with Google nest Wi-Fi instead.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. To ensure the best possible signal, it is important to make sure placement is as optimal as possible. Reducing obstructions and placing the router in a central location will help ensure your signal reaches the areas you need.
To ensure optimal performance of your wireless router, please check, and if needed, update its firmware using the steps outlined in FAQ 2139 on our official website: https://www.tp-link.com/us/support/faq/2139/
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Not Multigig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded to 5 gig service and could not get a speed test above 1 gig with this thing. I really liked it and wanted it to work, but it just wasn't happening. Super disappointing.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. To ensure optimal performance of your wireless router, please check, and if needed, update its firmware using the steps outlined in FAQ 2139 on our official website: https://www.tp-link.com/us/support/faq/2139/
If you have any questions about your experience with TP-Link products, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Avoid this one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up is a nightmare. After getting it dialed in random devices show up on the network. Login somehow no longer works and you have to reset the system. Not worth the time at all. And the 14 day return policy isn't nearly long enough.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our Archer AX11000 is designed for robust coverage and blazing fast, Tri-Band Wi-Fi 6 connectivity throughout your home. With its accompanying, intuitive TP-Link Tether app, setup and configuration are quick and easy, providing quick and convenient management of the router at your fingertips.
To ensure optimal performance of your wireless router please check, and if needed, update its firmware using the steps outlined in FAQ 2139 on our official website. To locate this FAQ, visit our website and enter 2139 in the top-right search field, then click the corresponding FAQ in the search results.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Worst Buy! I guess a name change is in order.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy didn't send me a hdmi cord that should have come with this monitor. Instead of sending me a cord the are making me return the monitor. Best Buy used to have good customer service.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hello Andrew,
If you don't mind please review this review. You have placed it on a Archer AX11000, not the monitor it was intended for. We really appreciate it, and if you also have an AX11000 router please let us know what your thoughts are on our product. We would love your feedback.
Great router
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soo great router .. work fantastic,i haven't problem
I would recommend this to a friend- Pros mentioned:SpeedCons mentioned:Network connectivity
Bugs in clients lists and adding to ACL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have mixed feelings about this router. The most important things like signal strength and speed have been good. But there are administration issues that caused me to drop the rating by two stars. The two most bothersome are: 1) New devices added to the Whitelist under Advanced - Security - Access Control are usually not recognized until the router is rebooted. All other routers I've had including other TP-Link routers have not required a reboot. 2) Browser interface is inconsistent, does not accurately reflect the actual devices that are connected, and cannot be trusted to be accurate. The device/ client list can be seen in two locations: Network Map - Connected Clients and Advanced - Network - DHCP Server - DHCP Client List. Both lists show 18 connected devices, but there are actually 21 devices connected. I found 16 devices common to both list, 2 devices unique to each list, and 1 device that is completely missing in both lists. Router is updated to the lastest firmware 1.0.5 Build 20200216 rel.72186(5553).
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. We appreciate your detailed and constructive feedback regarding the router; it's built to be robust and should not encounter issues displaying connected clients. We would appreciate the opportunity to follow up with you and help address your concerns. At your earliest convenience, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
An Internet Outage killed the WAN port
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a power outage, but an Internet outage has killed the WAN port of this router. It will.not connect to my modem now.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .An internet outage would not likely damage the WAN port at all. A short in a ethernet cable could, not not just a lost of service. We would like to troubleshoot with you as soon as possible. Please go to our Official Website, Click on Support > Contact Technical Support > Live Support to find Chat and Phone options, or you email us at [email protected]
