Customer Ratings & Reviews
- Model:
- Archer AX20
- |
- SKU:
- 6442841
Customer reviews
Rating 4.6 out of 5 stars with 631 reviews
(631 customer reviews)Rating by feature
- Setup4.7
Rating 4.7 out of 5 stars
- Range4.6
Rating 4.6 out of 5 stars
- Signal Strength4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Archer AX20 AX1800 Dual-Band Wi-Fi 6 Router's ease of use, range, performance, setup, signal strength, price, and coverage. Many appreciate its ease of setup and strong signal, resulting in reliable performance and good value for the price. However, some customers experienced connectivity issues under heavy use. A few also noted the router's relatively large size and limitations with VPN client functionality.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Reach the stars!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product would buy it again if needed! I recommend this router
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router for budget. Have no issues so far and doesn’t drop internet speed.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter as she needed on in her apartment at school. She said it works as it should.
I would recommend this to a friend Rated 5 out of 5 stars
Good performance
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A total of about 12 devices are always connected at both 2.4GHz and 5GHz band in my environment, the quality is stable. It is a reliable product without the problem of like getting hot.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Wifi router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great I have a two-story house over 2000 ft.² and I have no issues with Internet connectivity and my speeds are great I will recommend this product.
I would recommend this to a friend Rated 5 out of 5 stars
An excellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an excellent partner with my sound processor for a magical experience on stage, the connectivity, distance and quickly response.
I would recommend this to a friendRated 3 out of 5 stars
Not horrible, but not great either
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doing speed tests through this router on a 1 gig fiber line, it rarely got over 500 Kb. Still sufficient enough speeds for the household. After roughly a year it died on me.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi BarryH,
Thank you for your review. Your TP-Link Wi-Fi Router includes a manufacturer's warranty, and we would greatly appreciate the opportunity to assist you with your concerns. At your convenience, please reach out to our support team using any of the resources included with the product, or from the support portal on our official TP-Link website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Systems Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly!! No lag!! It is perfect for our family of 5!!
I would recommend this to a friend Rated 4 out of 5 stars
OK for everyday use
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine - I just wish it had some better wireless network management applications. I can't fix IP addresses, and other simple network admin tasks.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfectly priced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly fine. Easy to setup. Don’t know what else to say.
I would recommend this to a friend - Pros mentioned:Range
Rated 5 out of 5 stars
Great Router
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router has surpassed my expectations. The wifi 6 is noticeably faster and the connection is incredibly stable. I replaced the router I was renting from Spectrum and couldn't be happier. This router has a much larger range. Definitely worth the purchase!
I would recommend this to a friend Rated 5 out of 5 stars
Church Administration
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wireless for the Church work very well. We have a very large church 3 level and the internet work very well. Would get one for my home.
I would recommend this to a friendRated 5 out of 5 stars
Good home router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good basic household router, and was at a good price. Appreciated the man who came out to make sure it was set up right, and his patience with a first time router owner.
I would recommend this to a friendRated 1 out of 5 stars
VERY poor range, lies from customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this router for my parents who are understandably concerned about being exposed to constant 5G radiation 24/7. This router has the ability to turn off wifi on a schedule, while still being able to run hardwired devices (unlike their old Eero router.) That feature works perfectly. Unfortunately, that's where the good news ends... Sitting about 8 feet away from the router I was able to get almost 700 MBPS on my iPhone. But move 30 feet down the hall, or go upstairs and it dropped to under 40. Their Roku was constantly disconnecting, and my mother was unable to do her grocery ordering anywhere but in the same room as the router. I contacted tech support, and thus began a two-week exercise in futility. They had me change settings, create two different networks, send them multiple screenshots of speed tests, and gave me completely false information. In the end, they finally just admitted their product isn't very good for anything other than a small unenclosed space, and told me to buy more equipment! Exact text from tech support email: "The performance of 2.4G is inherently not as good as 5G. It is also subject to interference from more factors, and one cannot expect its performance to be good after going through floor. The wall penetration performance of 5G is relatively poor, and there will be more noticeable attenuation. These are all normal phenomena. For the coverage range, the RF power of this device is already close to the maximum allowed by policy. I recommend that you can: 1.Add a repeater (RE) to extend the coverage range. 2.Use an old router as a wireless repeater (WDS)" I promptly returned this piece of junk back to the store, and after plugging my parents' old Eero router back in, I am able to get 244 MBPS in the same exact spot where I was getting 31 with this one (see attached photos). Sadly, the only router I have found which appears to have both decent range AND the ability to run hardwired devices without wifi is the ASUS Zen which costs more than twice as much as this one. My parents are on a fixed income, so unfortunately they are stuck with the Eero and radiation. Bottom line: don't buy stuff from a company that lies to you like TP-Link.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. To ensure the best possible signal, optimal placement is important. Reducing obstructions and placing the router in a central location will help ensure your signal reaches the needed areas.
To ensure optimal performance of your wireless router, please check, and if needed, update its firmware using the steps outlined in FAQ 2139 on our official website: https://www.tp-link.com/us/support/faq/2139/
Depending on the layout of your home and the location of your existing Internet service connection point, a Mesh Wi-Fi solution may be recommended for seamless, whole-home Wi-Fi coverage. Our TP-Link Deco Mesh Wi-Fi Systems are a fantastic solution in homes where Wi-Fi coverage, speed, and connectivity throughout are needed.
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 5 out of 5 stars
Perfect easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TP Link Router is a preferred brand in its field with its easy installation, affordable price and attractiveness.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Amazing value for an incredible product
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sure it doesnt come with a lot of the fancy control features some routers have in 2023, but the performance per dollar is fantastic and provides the exact admin controls i require.
I would recommend this to a friend Rated 5 out of 5 stars
Fast and greatly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best item and easy settings good price for speed band
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works just like it should!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's working well, and was easy to to install. Good price and performance.
I would recommend this to a friend Rated 5 out of 5 stars
Great Choice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TP Link Routers are the Best routers on the market. they function like old school routers and don't add in extras that annoy you for more money. They also have the feature of saving the settings on their routers to a flash drive(on most models). I have never had to worry about them breaking down, or in the case of some other brands refusing to connect more than 2-3 computers for whatever issue. Great choice.
I would recommend this to a friendRated 4 out of 5 stars
Okay for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the router and it was easy enough to setup. I later researched VPNs and purchased one. Only then did I discover the router was not compatible with my VPN as far as running it through the router. I wish I would’ve gotten one that is.
I would recommend this to a friend




