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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.6 out of 5 stars with 649 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Archer AX20 AX1800 Dual-Band Wi-Fi 6 Router for its overall performance, ease of use, and fast speeds. Many find the setup process to be simple, and are impressed with its range and signal strength. While the vast majority of customers are happy with the product, a few customers wished it was more compact and reported compatibility issues with certain smart TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 649 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router for budget. Have no issues so far and doesn’t drop internet speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reach the stars!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product would buy it again if needed! I recommend this router

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the router and it was easy enough to setup. I later researched VPNs and purchased one. Only then did I discover the router was not compatible with my VPN as far as running it through the router. I wish I would’ve gotten one that is.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    VERY poor range, lies from customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router for my parents who are understandably concerned about being exposed to constant 5G radiation 24/7. This router has the ability to turn off wifi on a schedule, while still being able to run hardwired devices (unlike their old Eero router.) That feature works perfectly. Unfortunately, that's where the good news ends... Sitting about 8 feet away from the router I was able to get almost 700 MBPS on my iPhone. But move 30 feet down the hall, or go upstairs and it dropped to under 40. Their Roku was constantly disconnecting, and my mother was unable to do her grocery ordering anywhere but in the same room as the router. I contacted tech support, and thus began a two-week exercise in futility. They had me change settings, create two different networks, send them multiple screenshots of speed tests, and gave me completely false information. In the end, they finally just admitted their product isn't very good for anything other than a small unenclosed space, and told me to buy more equipment! Exact text from tech support email: "The performance of 2.4G is inherently not as good as 5G. It is also subject to interference from more factors, and one cannot expect its performance to be good after going through floor. The wall penetration performance of 5G is relatively poor, and there will be more noticeable attenuation. These are all normal phenomena. For the coverage range, the RF power of this device is already close to the maximum allowed by policy. I recommend that you can: 1.Add a repeater (RE) to extend the coverage range. 2.Use an old router as a wireless repeater (WDS)" I promptly returned this piece of junk back to the store, and after plugging my parents' old Eero router back in, I am able to get 244 MBPS in the same exact spot where I was getting 31 with this one (see attached photos). Sadly, the only router I have found which appears to have both decent range AND the ability to run hardwired devices without wifi is the ASUS Zen which costs more than twice as much as this one. My parents are on a fixed income, so unfortunately they are stuck with the Eero and radiation. Bottom line: don't buy stuff from a company that lies to you like TP-Link.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. To ensure the best possible signal, optimal placement is important. Reducing obstructions and placing the router in a central location will help ensure your signal reaches the needed areas.

      To ensure optimal performance of your wireless router, please check, and if needed, update its firmware using the steps outlined in FAQ 2139 on our official website: https://www.tp-link.com/us/support/faq/2139/

      Depending on the layout of your home and the location of your existing Internet service connection point, a Mesh Wi-Fi solution may be recommended for seamless, whole-home Wi-Fi coverage. Our TP-Link Deco Mesh Wi-Fi Systems are a fantastic solution in homes where Wi-Fi coverage, speed, and connectivity throughout are needed.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly!! No lag!! It is perfect for our family of 5!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfectly priced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly fine. Easy to setup. Don’t know what else to say.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router for a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be more pleased router! It definitely shows a difference in the range and power of my internet plan compared to the company router given.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TP Link Routers are the Best routers on the market. they function like old school routers and don't add in extras that annoy you for more money. They also have the feature of saving the settings on their routers to a flash drive(on most models). I have never had to worry about them breaking down, or in the case of some other brands refusing to connect more than 2-3 computers for whatever issue. Great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works just like it should!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working well, and was easy to to install. Good price and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the coverage is excellent in the house and even gets to the front and back yards. so easy to setup and I am not to technical

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Worked with my Internet provider without having to call for help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and greatly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item and easy settings good price for speed band

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Archer, it allows us to turn off wi-fi and run wired when we need to. Very convenient change that benefits us working from home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Is it me?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing this new router to replace my old one, I'm disappointed to find that the coverage is about the same. I was expecting a noticeable improvement, especially since our home is on the smaller side. It's frustrating that even with a newer model, I'm still not getting reliable Wi-Fi signal in every part of the house. I'm not sure if my expectations were too high or if this router simply isn't as powerful as advertised. It feels like I spent money for a lateral move, not an upgrade. And yes i made sure to place router strategically.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Wireless coverage depends on several factors. Support can help you identify potential improvements that might improve wireless coverage. Please get in touch with TP-Link support at 866-225-8139 or [email protected].

      Best Regards

      TP-Link Systems Support tplink

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues at all. Stable connections with high speeds

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Wifi6 router or access point

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked that it can serve as router and access point. Used the mobile app to set up and was very easy. Could also use a web browser. Speed w Wi-Fi 6 was a nice upgrade from what we had before.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool and helps with my programming and networking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life changer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for $60 when it was on sale and it is the best $60 I’ve ever spent. The wifi never reaches my room so my tv is constantly buffering or not working. I was skeptical about this because it’s a lower model but it has been amazing. My tv loads instantly and runs smoothly without interruption. I highly recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic dependable router

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a high end gaming router but a solid dependable router. Coverage great for an apartment or small house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TP-Link-Archer AX20 Dual Band

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this a couple of weeks ago because I hooked up Arlo Camera outside and I need 2.4 not 5. This does the trick, I only use it for my cameras outside. Easy to set up and operate.

    I would recommend this to a friend
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