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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 647 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Archer AX20 AX1800 Dual-Band Wi-Fi 6 Router for its overall performance, ease of use, and fast speeds. Many find the setup process to be simple, and are impressed with its range and signal strength. While the vast majority of customers are happy with the product, a few customers wished it was more compact and reported compatibility issues with certain smart TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 647 reviews
  • Rated 3 out of 5 stars

    Good router.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range is limited about 20ft from the room where it is. But other than that within the space wifi is great and I have two lines running from the router to a work computer and a PlayStation 5. With no lag or delay in connection so far. The app that comes with this router is easy to set up and to monitor your router’s connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router that helped fix many of the internet connection issues that I was having with my devices at home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Router Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up,also easy registration process. Great for the price and so far so good!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not horrible, but not great either

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing speed tests through this router on a 1 gig fiber line, it rarely got over 500 Kb. Still sufficient enough speeds for the household. After roughly a year it died on me.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi BarryH,

      Thank you for your review. Your TP-Link Wi-Fi Router includes a manufacturer's warranty, and we would greatly appreciate the opportunity to assist you with your concerns. At your convenience, please reach out to our support team using any of the resources included with the product, or from the support portal on our official TP-Link website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not Coax compatible like we were led to believe. Although it is Xfinity compatible, not everyone has fiber.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi JamesS,

      For Cable Internet services that require Coaxial connectivity, you will first need a Cable Modem to convert that Coaxial connection into Ethernet before it can be connected to a router, such as the Archer AX20. Once you have a cable modem installed, simply connect the Archer AX20 to it using an Ethernet cable and follow the included Quick Installation Guide to enjoy Wi-Fi 6 Connectivity for your home.

      Our support team is always happy to help answer any questions you may have. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Higjly reccomend, works as it should powering 6-8 decives no problem

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mom loves it, no hassles since installing. She uses it for streaming TV!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great router!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a router for my new apartment. This works great! The setup was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! Great value and totally satisfied with Item

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consistently good quality, works reliably in any conditions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best router for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it works great. After reading the reviews from the other users, i decided to try it and i have no regrets. I most definitely would recommend this router to another user.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine fast service and great price from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as designed. There are better ones out there. But this is a great one for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    WiFi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Used it for a secondary WiFi in a pole barn and it worked as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! lol they force you to write a minimum of 50 characters for the reviews. That’s kind of sad Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working perfectly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uninterrupted signals strength. Working as advertised. Completely satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been great so far. Good range for a good price. Worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Great for internet speed and a great hook up time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WiFi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My WiFi has never been so good! Really easy to set up as well.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Inexpensive but highly functional router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this router to replace an aging router that was getting 'flaky'. This router was easy to set up and has been rock steady for a month now. I highly recommend this router.

    I would recommend this to a friend
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