Customer Ratings & Reviews
- Model:
- Archer AX20
- SKU:
- 6442841
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.6 out of 5 stars
- Signal Strength
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Archer AX20 AX1800 Dual-Band Wi-Fi 6 Router's ease of use, range, performance, setup, signal strength, price, and coverage. Many appreciate its ease of setup and strong signal, resulting in reliable performance and good value for the price. However, some customers experienced connectivity issues under heavy use. A few also noted the router's relatively large size and limitations with VPN client functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Setup
Good, reasonably priced router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my parents. They have a smart tv and iPad only. No issues in first few weeks anyway. Set up was quite easy. Good price and perfect for their needs. Would recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
Wireless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and works great!! I would recommend this product.
I would recommend this to a friend - Pros mentioned:Speed
tp router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good so far, it was an upgrade to slower router. hit higher speed immediately
I would recommend this to a friend Worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Too bad you need internet connection to download the app to set up…but you can’t get internet because you don’t have a working router yet…kinda comical. I had to have my boyfriend download the app from his home internet and set it ip and then send me the confirmation email to complete the set up. Shouldn’t be so difficult.
I would recommend this to a friendBe careful!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Apparently there are two models of this router that are named same. It’s advertised that it offers VPN client but it turns out that the model that I got (and returned) only offers a VPN server. Apparently it depends on the serial number. Just be careful.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. We regret to hear you returned the Archer AX20. TP-Link offers numerous Wi-Fi router models that support WireGuard VPN Server/Client configuration options. For updated information regarding which TP-Link router models support WireGuard, we recommend visiting our official website or our Community Forum.
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
A Solid Router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The router does what it is intended to do. I am satisfied with my purchase.
I would recommend this to a friendWorks as purchased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works. I miss the touch to connect feature of our last one but this seems more durable. No complaints otherwise
I would recommend this to a friendI bought this for my son for Christmas
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the fact that it was actuality available and in stock so I bought it and ended up getting another for my Grandson. They both have been using it and are very happy with it. I would recommend this item for anyone.
I would recommend this to a friendFine, but no Traffic Monitoring
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device works as expected. Although after installing and reviewing the admin page, this device does not have the ability to monitor traffic of all devices connected to it. Very disappointing as other TP-Link products do include that feature.
I would recommend this to a friendGreat simple router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace my mother's 10+ year old router that stopped working. Very simple setup, great coverage throughout the house and yard. Her wifi has never worked so good
I would recommend this to a friendExcellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! It was a bit difficult to set it up initially, but I figured it out and ,it's great. Glad I purchased it!!!
I would recommend this to a friendTp Link Wifi Router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok looking to get something better later on. So far with everything moving to 5g or more older wifi routers can't keep up.
No, I would not recommend this to a friendGood
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good had a couple issues with it crashing but a hard reset seemed to fix the issue.
I would recommend this to a friendConnecting
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this router a month ago,it doesn’t connect to the cellphones.Not sure why.Who can I call for this issue
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .You can reach out to TP-Link Support for any concerns related to the operation of the Router. Support can be reached at 866-225-8139. Support is free and available 24 hours a day
Best Regards
TP-Link Systems Support
good Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good much more dependable then the one i was using..
I would recommend this to a friendBang for your buck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good bang for your buck router. The range isn't huge but what do you expect.
I would recommend this to a friendCould have been great.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I primarily use TPlink network products and have for some time. This router drops internet when under strenuous loads. It looses signal, light turns orange for about 30 seconds and then it comes back. Terrible if you are in a video call or streaming videos.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. To ensure optimal performance of your wireless router please check, and if needed, update its firmware using the steps outlined in our FAQ: https://www.tp-link.com/us/faq-2139.html
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
WIFI
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Range not the greatest. Prefer to pay more for a better one.
No, I would not recommend this to a friendTerrible instructions if you aren't technically st
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The router may be great but I have spent two hours trying to set it up and gave up for now. The instructions included assume a level of technical understanding I do not have; I tried a chat with the help desk but that was unproductive. It feels like this should be easy...
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. TP-Link Wi-Fi Routers are designed for intuitive and convenient setup using options such as the Tether app on your smartphone.
If you are encountering difficulty obtaining Internet access during router setup, it may be that your modem's MAC (Media Access Control) binding needs to be released and renewed so it can provide an IP address (and Internet) to the Router. This can typically be done using the following steps:
1. Unplug the power from both your router and cable modem
2. Unplug the coax cable from the modem
3. Re-connect power ONLY to your cable modem
4. Wait until the cable modem is fully booted, then re-connect coax
5. Re-connect power to the router and connect it to the modem via Ethernet
This process should release and renew the MAC binding, so your modem can provide connectivity to the router. If you'd like assistance with any of these steps, please reach out to our toll-free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Buy a different one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They want your credit card information before they will Chat with you. I tried calling 866-225-9139, 1 and no one answered.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. TP-Link does not charge for our support services. If you spoke with someone who requested payment, you did not speak with TP-Link. In such cases, we highly recommend ending the call or support session. Then, please contact the official TP-Link Support Team using only the official contact methods provided on the product package and documentation or via our official website.
Thank you,
TP-Link Support
