Customer Ratings & Reviews
- Model:
- ARCHER AX6000
- SKU:
- 6324965
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Archer AX6000 Dual-Band Wi-Fi 6 Router's ease of use and impressive performance. Many appreciate its strong signal strength and extensive coverage throughout their homes, enabling fast speeds across multiple floors and even extending outdoors. The router's simple setup process and numerous ethernet ports are also frequently praised.
This summary was generated by AI based on customer reviews.
This works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good and works well!!! Glad I got it! Price is good too!
I would recommend this to a friendPoor support
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great hard to set up poor customer support, couldn’t find any phone support.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Performance, Signal strength
Loving this router!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a 4 year old D-Link router that was beginning to show its age. Wasn't getting great signals, also had a D-Ling extender for my Ring devices but still had a terrible signal with the extender about 20 ft from the furthest device. Almost made my Ring doorbell and camera useless. Got the AX6000, I work in IT and judging from past experiences, I decided to wait until Saturday to install it just in case something went wrong, which usually does. I could have done this one morning before work! Setup was flawless and only took about 15 minutes. Used the same SSID so all of my devices immediately picked up the WiFi network! I had already configured my D-Link to be an access point, installing it was simple too. Just connected it, changed the SSID to match my old extender and my devices connected! Love the 8 ports on the AX6000, I was able to dump my 4 port switch, 1 less device to think about. One device in particular was always losing connection to the WiFi, not anymore! Super fast, easy to set up and plenty of features that I will play with later. Oh the device furthest away from my network, the Ring camera, is now connecting as if it were 2 feet from the router. Now instead of taking at least a minute to connect (horrible when the alert goes off late at night) it now connects in a few seconds!
I would recommend this to a friend DO NOT BUY!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible!! Cut my speed in half!! It's a firmware issue!! Returned it immediately!!
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. The Archer AX6000 is designed to provide robust, fast, dual-band AX6000 WiFi 6 connectivity for your home. To ensure the best possible signal, it's important to make sure placement is as optimal as possible. Reducing obstructions and placing the router in a central location will help ensure your signal reaches the areas you need.
To ensure optimal performance of your wireless router please check, and if needed, update its firmware using the steps outlined in our FAQ: https://www.tp-link.com/us/faq-2139.html
Our support team is always happy to answer any questions you might have about our products. Please feel free to reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Awful Customer Support
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router is junk, can’t handle too many connections and becomes unstable, this is a very well known issue. The customer support was the absolute worst I have ever encountered. I will never purchase a TP-Link again. Charged me $50.00 for overnight shipping on a warranty replacement and it took TWO WEEKS to arrive.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We regret to hear your initial interaction with our Support Team was anything less than satisfactory, and we would appreciate another opportunity to follow up with you to address your concerns. At your earliest convenience, please send an e-mail to [email protected] and include a link to your review and a copy of any correspondence you may have received from the original support agent(s).
Thank you,
TP-Link Support
Stay away from this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'll just say it, this router is garbage. If you are looking for an example of the future of wifi with WiFi 6 this is NOT what you use to test it. Speeds are abysmal. No joke, my 5 year old Netgear router puts out faster wifi speeds than this does. For the price look elsewhere. I personally went with an Asus router after returning this one and haven't looked back. Good luck to anybody passed the return window
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
To ensure the best possible signal, it's important to make sure placement is as optimal as possible. Reducing obstructions and placing the router in a central location will help ensure your signal reaches the areas you need.
To ensure optimal performance of your wireless router please check, and if needed, update its firmware using the steps outlined in our FAQ: https://www.tp-link.com/us/faq-2139.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
[email protected]
- Pros mentioned:Performance
SLOW 1/3 slower then a 99$ router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only redeeming qualities are Tplinks setup app and reliability. The performance is terrible here and its crazy as that is why you would buy this product! I thought I would receive a speed upgrade from the Tplink ax1500 router. This was actually 1/3 slower on wireless and WIRED connections. *This is completely unacceptable for a device in this price range.* I am going to return it and get the tplink c4000 instead. Stay away from this faux wifi6 junk. The standard is not fully complete yet and this is why I am not going to be a beta tester anymore. In conclusion, the other reviews here are not a lie. They are the truth STAY AWAY FROM THIS ROUTER!
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
To ensure the best possible signal, it's important to make sure placement is as optimal as possible. Reducing obstructions and placing the router in a central location will help ensure your signal reaches the areas you need.
To ensure optimal performance of your wireless router please check, and if needed, update its firmware using the steps outlined in our FAQ: https://www.tp-link.com/us/faq-2139.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
[email protected]
Wonderfully router!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only flaw is no two 10Gbe LAN ports :( other than that flawless router!!!!
I would recommend this to a friendConstantly drops connections
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor wireless performance. My old 5 year old Netgear Nighthawk 7500 blows this one away. The reason I bought this one is to handle more traffic with 5 people home all day using the Internet. the Nighthwawk was over worked so I bridged the 2 routers. If I am upstairs in my room the signal drops with the TP-Link AX6000, but if I setup the Nighthawk as a lone router, no problems. The interface for the TP-link is has difficulty showing all the device connected even the hard wired computers. Taking this one back and going to go with another Netgear.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Wireless signal and connection can be optimized in multiple ways to ensure you get the most out of your router. To ensure optimal performance of your wireless router please check, and if needed, update its firmware using the steps outlined in our FAQ: https://www.tp-link.com/us/faq-2139.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
- Pros mentioned:Setup
Don’t buy this if you have a lot of devices!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have a lot of IoT devices and I thought this would be a great router. We have many TP-Link devices so surely they know how to build routers for the modern smart home right? Nope. Couldn’t figure out why some of my devices couldn’t connect and lose connection. DHCP maxes out at 95 clients. Kudos for the setup and interface. Total waste of money for me.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi ShayF,
Thank you for your review. The Archer AX6000 is designed to provide the latest WiFi 6 technology with powerful, reliable signal throughout your home and robust features. In your case we first recommend ensuring the DHCP Server's IP Address Pool is customized to meet your requirements. This can be done within the router's configuration page under Advanced -> Network -> DHCP Server.
We also recommend ensuring dual-band devices are connected to the 5GHz spectrum, and single-band (2.4GHz only) devices are connected to the 2.4GHz spectrum for best results.
We always suggest making sure the router's firmware is fully up to date, as shown here: https://www.tp-link.com/us/support/faq/1369/
Our Support Team is always happy to answer any questions you might have about our products. Please feel free to email [email protected] and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
[email protected]
Poor upload speed and app sucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it could be a great router but upload speed gets cut to one-third through his router - replace this router with any other router with the same set of cables and hardwired device - speed is one-third consistently - tested multiple days/hours. Support is worst of its kinds - clueless people and when the time to transfer to the next level, you are told contact them during Bejing hours - very interesting.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi George,
Thank you for your review. We're sorry to hear your initial interaction with our Support Team was anything less than satisfactory, and we would appreciate another opportunity to follow up with you to address your concerns. At your earliest convenience, please send an e-mail to [email protected] and include a link to your review and a copy of any correspondence you may have received from the original support agent(s).
Thank you,
TP-Link Support
[email protected]
Same issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have too many devices it isnt a good choice. I also had to restart mine a few times over the course of 2 weeks I owned it. I went mesh and havent looked back.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi MtnXfreeride,
Thank you for your review. The Archer AX6000 is designed to provide the latest WiFi 6 technology with powerful, reliable signal throughout your home and robust features. In your case we first recommend ensuring dual-band devices are connected to the 5GHz spectrum, and single-band (2.4GHz only) devices are connected to the 2.4GHz spectrum for best results.
We always suggest making sure the router's firmware is fully up to date, as shown here: https://www.tp-link.com/us/support/faq/1369/
Our Support Team is always happy to answer any questions you might have about our products. Please feel free to email [email protected] and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
[email protected]
Beautiful machine if it would connect.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technical support is a joke. I spoke with two support guys and none could get it going. They were blaming my ISP. Taking it back to the store.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We're sorry to hear your initial interaction with our Support Team was anything less than satisfactory, and we would appreciate another opportunity to follow up with you to address your concerns. At your earliest convenience, please send an e-mail to [email protected] and include a link to your review and a copy of any correspondence you may have received from the original support agent(s).
Thank you,
TP-Link Support
Go buy toliet paper
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You'll get better use of your money trust me. TPLink is not good. They used to be.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. The Archer AX6000 is designed to provide robust, reliable, dual-band WiFi 6 connectivity for your home. To ensure the best possible signal, it's important to make sure placement is as optimal as possible. Reducing obstructions and placing the router in a central location will help ensure your signal reaches the areas you need.
To ensure optimal performance of your wireless router please check, and if needed, update its firmware using the steps outlined in our FAQ: https://www.tp-link.com/us/faq-2139.html
We would love to follow up with you so you can elaborate on which aspect(s) of the router you weren't fully satisfied with. At your convenience, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support