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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 63 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers praise the Archer BE5000 Dual-Band Wi-Fi 7 Router for its overall performance and reliable connectivity. Users appreciate that it is easy to use. However, some customers have noted concerns regarding the signal strength of both the 5G and 2.4 bands.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 63 reviews
  • Rated 5 out of 5 stars

    TP-Link router the best I have used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the easiest router to set up and I am thankful for the sales person who recommended it. It did not cost a lot and again it was so easy to set up the router to the internet and all the things it has to connect to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not used it yet waiting for my new provider to get installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked as planned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to extend our existing WiFi. It worked amazing. We no longer have any holes in our network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a different kind of router. Take a look at this product that I highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Solid features but won't stay connected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the router has many of the features I was looking for, I have to power cycle it every day. Both my wifi and ethernet randomly drop out and cannot reconnect. Looking online this is an issue that has been ongoing for over a year with various TP-Link routers and no fix seems to be available.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi NickS,

      Thank you for your review. To ensure optimal performance of your wireless router, please check, and if needed, update its firmware using the steps outlined in FAQ 2139 on our official website: https://www.tp-link.com/us/support/faq/2139/

      If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

  • Rated 5 out of 5 stars

    Satisfied with router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing the job I needed to split 5G Xfinity router which to 5G and 2.4 which I need for other wifi items in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best WiFi Signal in 21 years!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best internet we’ve ever had in 21 years! The price is right and the equipment is great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast WiFi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and great to control thru the app, set time limits for the kids and control online activities for them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase! Seems to work really well. I recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARCHER TP-LINK ROUTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a happy camper. Should have switched a long time ago instead of using Spectrum's router.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Would look for other options at this price point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was fine, packaging was fine. Instructions were clear, reliability has been awful. Device works fine as hard wired hub. Wifi stops working and refuses all connections of prior connected devices until hard reboot, connection needs constant reset. Followed online instructions to try and troubleshoot, nothing will connect to it just under a month later, can no longer return the product. Have had routers from this brand before, but this will be my last. Wifi was capping at 80 Mbps on this, comparable replacement is running 400-500

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi rustedfaith,

      Thank you for your review. We're happy to hear you enjoyed the router's ease of setup. Your Archer BE5000 Wi-Fi 7 Router shouldn't need to be frequently rebooted, and in your case, we would first recommend ensuring its firmware is fully up to date using the steps outlined in our FAQ here: https://www.tp-link.com/us/support/faq/2139/\

      Additionally, if your Wi-Fi speeds were capping at around 80Mbps, this may indicate your client device(s) were connecting to the 2.4 GHz band instead of the 5 GHz band—especially if both bands were assigned the same name.

      Our support team is always available and happy to assist with any questions you may have about our products, and we would be delighted to assist you. Feel free to contact us through any of the resources provided with the product or on our official website, and a Support Agent will follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

  • Best Buy Employee

    Rated 5 out of 5 stars

    decent wifi router

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was good and provided me with enough range to my router

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't meet our needs for some reason. Range seemed to not work...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good speed, easy setup, great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helped make our switch to fiber rather than cable very easy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not reliable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I have had this router, I have had to do a reset - shutting down all power and restarting - every other day. One time it is my laptop, today was my TV. This is my second try at this brand, as the first one didn't work either. I am about to return this one to Best Buy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router for gaming wifi its very responsive no lag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement router saved the day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router. Setup was very simplified and we were back up and going in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Router, Never lost signal or anything at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beefcake blues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it shouldunder all conditions I've ran it

    I would recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 2 out of 5 stars

    Not a very strong wifi signal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected more from product was happier with other router versions wifi signal goes weak in very short distance

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi Aces,

      Thank you for your review. To ensure the best possible signal, optimal placement is essential. Reducing obstructions and placing the router in a central location will help ensure your signal reaches the needed areas.

      To ensure optimal performance of your wireless router, please check, and if needed, update its firmware using the steps outlined in FAQ 2139 on our official website: https://www.tp-link.com/us/support/faq/2139/

      If you need assistance with any of these steps, please contact our support team using the resources included with the product or our official website. We will be happy to have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

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