Customer Ratings & Reviews
- Model:
- Archer BE5000
- SKU:
- 6623610
Rating by feature
- Setup
Rating 4.4 out of 5 stars
- Range
Rating 4.5 out of 5 stars
- Signal Strength
Rating 4.6 out of 5 stars
Great router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router is easy to set up and works great. I am pleased with this product.
I would recommend this to a friendRouter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Router works just great. Easy setup. Great working.
I would recommend this to a friendNot stable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased after my 11 year old router finally expired. Successfully connected to the modem and worked well for three days. From the fourth day however I’ve had to reboot the router, modem, or both almost every day as the signal keeps dropping out. Will be contact the Geek Squad for advice.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi hnlmiki,
Thank you for your review. To ensure the best possible signal, optimal placement is essential. Reducing obstructions and placing the router in a central location will help ensure your signal reaches the needed areas.
For optimal performance of your wireless router, please check and, if needed, update its firmware using the steps outlined in FAQ 2139 on our official website: https://www.tp-link.com/us/support/faq/2139/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Systems Support
Replacement router saved the day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router. Setup was very simplified and we were back up and going in no time.
I would recommend this to a friendGreat Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Router, Never lost signal or anything at all.
I would recommend this to a friendBeefcake blues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like it shouldunder all conditions I've ran it
I would recommend this to a friendNot a very strong wifi signal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expected more from product was happier with other router versions wifi signal goes weak in very short distance
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Aces,
Thank you for your review. To ensure the best possible signal, optimal placement is essential. Reducing obstructions and placing the router in a central location will help ensure your signal reaches the needed areas.
To ensure optimal performance of your wireless router, please check, and if needed, update its firmware using the steps outlined in FAQ 2139 on our official website: https://www.tp-link.com/us/support/faq/2139/
If you need assistance with any of these steps, please contact our support team using the resources included with the product or our official website. We will be happy to have a Support Agent follow up with you directly.
Thank you,
TP-Link Systems Support
Solid features but won't stay connected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the router has many of the features I was looking for, I have to power cycle it every day. Both my wifi and ethernet randomly drop out and cannot reconnect. Looking online this is an issue that has been ongoing for over a year with various TP-Link routers and no fix seems to be available.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi NickS,
Thank you for your review. To ensure optimal performance of your wireless router, please check, and if needed, update its firmware using the steps outlined in FAQ 2139 on our official website: https://www.tp-link.com/us/support/faq/2139/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Systems Support
Would look for other options at this price point
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was fine, packaging was fine. Instructions were clear, reliability has been awful. Device works fine as hard wired hub. Wifi stops working and refuses all connections of prior connected devices until hard reboot, connection needs constant reset. Followed online instructions to try and troubleshoot, nothing will connect to it just under a month later, can no longer return the product. Have had routers from this brand before, but this will be my last. Wifi was capping at 80 Mbps on this, comparable replacement is running 400-500
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi rustedfaith,
Thank you for your review. We're happy to hear you enjoyed the router's ease of setup. Your Archer BE5000 Wi-Fi 7 Router shouldn't need to be frequently rebooted, and in your case, we would first recommend ensuring its firmware is fully up to date using the steps outlined in our FAQ here: https://www.tp-link.com/us/support/faq/2139/\
Additionally, if your Wi-Fi speeds were capping at around 80Mbps, this may indicate your client device(s) were connecting to the 2.4 GHz band instead of the 5 GHz band—especially if both bands were assigned the same name.
Our support team is always available and happy to assist with any questions you may have about our products, and we would be delighted to assist you. Feel free to contact us through any of the resources provided with the product or on our official website, and a Support Agent will follow up with you directly.
Thank you,
TP-Link Systems Support
Tp-link BE5000 wifi router
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't connect, According AI this company under investigatipn with connectio to Chinese government. Returned
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi AshotO,
If you are having trouble connecting to the Internet after setting up the router, it may be that your modem's MAC (Media Access Control) binding needs to be released and renewed so it can provide an IP address (and Internet) to the Router. This can typically be done using the following steps:
1. Unplug the power from both your router and cable modem
2. Unplug the coax cable from the modem
3. Re-connect power ONLY to your cable modem
4. Wait until the cable modem is fully booted, then re-connect coax
5. Re-connect power to the router and connect it to the modem via Ethernet
This process should release and renew the MAC binding, so your modem can provide connectivity to the router. If you'd like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Systems Support
No. I don't know.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What's not going well? The sales equipment and good quality are not working.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .I am afraid I don't understand your review. I want to invite you to contact support to address any concerns you have with the TP-Link product. Support can be reached at [email protected] or 866-225-8139 and is available 24 hours a day for free.
Best Regards
TP-Link Systems Support
