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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.3 out of 5 stars with 67 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers praise the Archer BE5000 Dual-Band Wi-Fi 7 Router for its overall performance and reliable connectivity. Users appreciate that it is easy to use. However, some customers have noted concerns regarding the signal strength of both the 5G and 2.4 bands.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-67 of 67 reviews
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router for gaming wifi its very responsive no lag

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beefcake blues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it shouldunder all conditions I've ran it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Router, Never lost signal or anything at all.

    I would recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 2 out of 5 stars

    Not a very strong wifi signal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected more from product was happier with other router versions wifi signal goes weak in very short distance

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi Aces,

      Thank you for your review. To ensure the best possible signal, optimal placement is essential. Reducing obstructions and placing the router in a central location will help ensure your signal reaches the needed areas.

      To ensure optimal performance of your wireless router, please check, and if needed, update its firmware using the steps outlined in FAQ 2139 on our official website: https://www.tp-link.com/us/support/faq/2139/

      If you need assistance with any of these steps, please contact our support team using the resources included with the product or our official website. We will be happy to have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

  • Rated 1 out of 5 stars

    Don't Buy this Crappy Router!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this router no stars I would. This was the worst router we have ever had. We direct cabled an ethernet cable to a gaming computer and the latency was terrible. No advanced settings to improve it either. We were able to return it and get an Eero 7 which has been great.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi Roxann,

      Thank you for your review. For optimal performance of your wireless router, please check, and if needed, update its firmware using the steps outlined in FAQ 2796 on our official website: https://www.tp-link.com/us/support/faq/2796/

      If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Tp-link BE5000 wifi router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't connect, According AI this company under investigatipn with connectio to Chinese government. Returned

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi AshotO,

      If you are having trouble connecting to the Internet after setting up the router, it may be that your modem's MAC (Media Access Control) binding needs to be released and renewed so it can provide an IP address (and Internet) to the Router. This can typically be done using the following steps:

      1. Unplug the power from both your router and cable modem
      2. Unplug the coax cable from the modem
      3. Re-connect power ONLY to your cable modem
      4. Wait until the cable modem is fully booted, then re-connect coax
      5. Re-connect power to the router and connect it to the modem via Ethernet

      This process should release and renew the MAC binding, so your modem can provide connectivity to the router. If you'd like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

  • Rated 1 out of 5 stars

    No. I don't know.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not going well? The sales equipment and good quality are not working.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      I am afraid I don't understand your review. I want to invite you to contact support to address any concerns you have with the TP-Link product. Support can be reached at support.usa@tp-link.com or 866-225-8139 and is available 24 hours a day for free.

      Best Regards

      TP-Link Systems Support tplink