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Customer Ratings & Reviews

TP-Link - Archer C50 AC1200 AC Dual-Band Router - Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 86 reviews

  • 30%
95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-2 of 2 Reviews
  • Rating: 1 out of 5 stars

    Received a Defective Product!!

    Posted
    Anku

    The router broke less than a month after I purchased it. The wifi signal lights just stopped working all of a sudden and there was no signal. Have called TP-Link customer service for a replacement. Sheer waste of time and money!!

    No, I would not recommend this to a friend

    • Brand response

      TPLinkSupport

      Hi Anku,

      Thank you for sharing your experience with our product. The Archer C50 Wi-Fi Router comes with a 2-year warranty, and we would greatly appreciate the opportunity to follow up with you and address your concerns. At your earliest convenience, please send an e-mail with your contact information and a link to this review to USSupportTeam@TP-Link.com and we'll gladly have a Support Agent follow up with you directly.

      Best Regards,
      TP-Link Support tplink

  • Rating: 1 out of 5 stars

    very hard to set up

    Posted
    johanna
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    very hard to set up very little help from tec when called

    No, I would not recommend this to a friend

    • Brand response

      TPLinkSupport

      Hello Johanna,

      Thank you for your review and feedback.

      Our Archer C50 AC1200 Wi-Fi AC Dual Band Router is a great addition to any home. For fast, easy setup, we recommend using the included Quick Installation Guide, which can also be found on our website here:

      http://static.tp-link.com/res/down/doc/Archer_C50(US)_V2_QIG_.pdf

      Our Support Team is also available and happy to help. Please feel free to contact us anytime using the information below, and we'll gladly follow up with you.

      We thank you again for your feedback and hope you will continue to consider TP-Link for your future network needs.

      Best Regards,

      TP-Link Customer Support
      (866) 225-8139
      USSupportTeam@TP-Link.com