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Customer Ratings & Reviews

TP-Link - Archer AC5400 Tri-Band Wi-Fi Router - Black-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 31 reviews

  • 20%
81%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 31 Reviews
  • Rating: 5 out of 5 stars

    Completely destroys my old router!

    Posted
    StPaddy81
    • My Best Buy® MemberMember

    This is a review of a free product received from TP-LINK as part of the review program I’ve always been one to not purchase a routers unless I was certain that it had open-source firmware capability, and thus, I’ve always been a generation or two behind the cutting-edge in router technology. I’ve been an IT professional for 18 years, and I always thought to myself that I “needed” a router that I could tinker with endlessly. Little did I know how much of a headache I was making for myself. The TP-Link C5400 has made me re-think my home network, and what is important to look for in a router. This router is a monster. It’s large, it’s in charge, and it has the performance to match its size. It’s external design is very pleasing to the eye, it doesn’t look nearly as much like a spaceship as other routers in its class. Coupled with 8(!) external antennas, the Archer C5400 absolutely destroys the old ASUS RT-N66U that it replaced in both range and throughput on both the 2.4GHz and the 5GHz bands. I realize that we’re not comparing apples to apples here, one is N (max 300Mbps throughput) and the Archer C5400 is AC5400 (max combined 5400Mbps) but the difference is clear: I’ve been stubborn about needing open-source firmware for way too long. Setup was very simple out of the box. The Quick Setup asks you very simple questions to get you up and going. Most users will be able to complete the quick setup, close the admin page, and never have to think about it again. Not me though, I like to tinker. One very important thing to me is VPN support. I like to run my own VPN server on my home network that allows me to remote back from anywhere in the world, access my local files, help my wife troubleshoot issues while I’m not at home, and also encrypt my internet traffic while on Public WiFi at places like Starbucks. The Archer C5400 supports OpenVPN (my choice), and PPTP (not nearly as secure as OpenVPN). It was also the most simple setup I’ve come across for OpenVPN. There is a simple Generate Certificate button (which takes a while) and an Export Configuration button. Boom, all done. If you use a Dynamic DNS service, be sure to set that up prior to configuring the OpenVPN server, and exporting the configuration file - your DynDNS hostname will be pre-configured in your profile. Another very important thing to me is QoS. With two kids (3 and 6 years old), we must have 25 devices accessing the Internet at my house. They may be young, but they’ve discovered Netflix, and it eats up bandwidth. QoS settings are available under the Advanced tab, and you can assign priorities to different devices (Low, Middle, High). If you configure this properly, everyone should be able to access the services they need without hogging all of the pipe. Super handy for large households with tons of devices. A few other great features are: -Tri-band support: Segment your most important devices onto separate wireless bands for optimum performance -MU-MIMO (Available after a future firmware update, but will be a game changer once implemented) -Beamforming technology: Automatically adjust the WiFi radios to “aim” toward the devices that are connected. -Easy setup Parental Controls -File and Printer Sharing via the USB 2.0 and 3.0 ports -Guest network: Let your friends access the Internet without having access to your complete network, protect your devices! A few things that I’ve noticed that could use some improvement: -Traffic Statistics: These are disabled out of the box, and can not be enabled unless you disable something called “NAT Boost”. Even after trying them out, they just don’t provide enough info to keep track of your data usage. Some households have data caps attached to their broadband plans, and need some way to keep track of their usage. This really needs improvement. -UPnP - I’m having an issue with my Amcrest camera not being able to map ports via UPnP, where it had no issue with my previous router. I’m still troubleshooting this to see if it’s a camera issue or router issue. UPnP seems to work OK with other devices/services. There are a few things that my old open-source router was handling on my network that I can’t do with this router (certain cron jobs, etc…), but that’s OK. I was looking for a reason to buy a Raspberry Pi anyway. I should be able to fill that gap very easily. After about 10 days of thorough testing and comparing, I am absolutely thrilled with the performance and options that the Archer C5400 has to offer. I have absolutely no hesitation in recommending this router for its ease of use, broad feature set, and fantastic performance.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    If you only want Wi-Fi then it's good

    Posted
    RichardFitzwell
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Ease of setup, it works for wireless as specified. As far as any other functions like storage sharing, it really lacks functionality. I managed to connect to it two 4TB drives. It recognized them. Forget about setting any accounts on this router for file and drive access management. You got one account and that's it. File management is non existent. Once the drives start to fill up the router bogs down, utilization goes to 99% and after two minutes it reboots. And what function did I use? I opened a directory on the hard disk in a mapped network drive on my windows PC to browse 356 files which were ripped MP3's. Anything beyond basic wireless this router fails to do. I had this router for two weeks. I returned it for refund. This much money for basic wifi is too much. It does have a great wifi range. That's about it. I bought it because of the reviews. I made sure I had the latest firmware on it. It was the latest and it was over a year old from 2016. This router is not open platform, meaning you are dependent on the manufacturer for updates. It has a Broadcom chipset. I worked for Broadcom for over 15 years and it is not the chipset issue but poor quality firmware. I wouldn't recommend it to my friends or anyone unless they just want to plug it in and never do anything advanced. But then why buy such an "advanced" and expensive router? I went back to my old router, bought wifi extender, put my drives on a 9 dollar C.H.I.P computer running Linux, and shared my drives through it over the network. Instead of the router slow file access of 24MB/S I get now over 80MB/s. Don't buy it. The company charges a lot but offers over a year old firmware with basic functionalities and buggy too. You can verify this by going on their site and look for updates. There's none. I will never buy routers from that company. Best Buy was great and took the return. Thank you Best Buy.

    No, I would not recommend this to a friend

    • Brand response

      TPLinkSupport

      Hello Richard,

      Thank you for sharing your experience with our Archer C5400 Router.

      We would’ve been delighted to assist you and address your concerns.

      If you have any questions or concerns in the future, please e-mail USSupportTeam@TP-Link.com and a Support Agent will gladly follow up with you directly.

      We thank you again for your feedback and hope you keep TP-Link in mind for your future Networking and Smart Home needs.

      Best Regards,

      TP-Link Customer Support
      (866) 225-8139
      USSupportTeam@TP-Link.com

  • Rating: 5 out of 5 stars

    I've had mine for about two months. So far great.

    Posted
    stephenm806

    Appearance: I took some pictures when I first received it so you can see exactly what I received. I’ll upload them with this review. Construction: Very well constructed. The main unit and antennas are made from strong plastic. Functionality: I hooked up this in place of my TP-Link 3200 model in order to test its performance. It preformed just as good as my 3200. The only difference in the models is 50mb in bandwidth and the 3200 have two 5GHZ lines so I was expecting this result. I’m able to run a PS4, XBOX one, 2 laptops, 1 desktop, 2 mobiles, 1 tablet, 4 Raid devices (huge personal online drives), printer, and more. I generally have all these devices running at once besides the PS4 and Xbox One and I usually am streaming plus downloading something. I also have two family members who occasionally log onto my network. I never have any problems with bandwidth. I also get a solid 1000 ft. though walls. The USB ports allow for linking of printers and standalone hard drives. Negatives: Nothing negative was observed. Noteworthy comments: Setup with TP-Link routers is incredible easy. Anyone with the most basic computer skills can easily set one up in under 5 minutes from cutting the tape on the box. Would I recommend to a friend and family? Yes, I’d recommend this product to friends and family. 1-100 Rating: 100 (Works as described and performs well). Did I receive all listed parts/pieces? / Packaged well? Yes / Yes. Current price / Current date: $299.95 (Prime) / 8/1/2016 Name of Seller / Company: TP-Link

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    TP-LINK - Archer C5400 Wireless Tri-Band MU-MIMO G

    Posted
    AsusACRT66R
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a really great router so far (online for about 3 months). The speed is as advertised. I have a TWC internet connection rated at 200MBs down and 20 MBs up. My speeds on my Apple devices via the 5G connection are showing 220 MB down and 22 up. The router has also been very stable as well; no unplanned reboots; no lock ups; etc. My only complaint so far has been the inconsistency between the Router's Desktop software and TP-Link's Tether software. The Tether software allows you to change the name of a device from a cryptic manufacturer's name to a easily recognizable name. This changed name transfers to any other device running the Tether software, but does not transfer to the Router's Desktop software. The Desktop software also does not allow the user to change a device name. Also, the connected devices count sometimes differs between the Tethered software and the desktop version. If you are looking for speed, dependability and good bandwidth this is your router.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Fantastic speed

    Posted
    Jedson3614
    • My Best Buy® Elite MemberElite Member

    There is alot to love about the C5400 router. The only con I can think of is the advertised MIMO technology being available in a future firmware upgrade. This is important to note if you're expecting that feature to work outside of the box when purchased. The C5400 is extremely fast and offer the numbers to prove that. With the C5400 delivering combined Tri-Band speeds you can game without slowing down your network. My favorite feature of this router is the ease of setting up, and using TP-Links clean admin interface. I did notice much smoother performance with Smart Connect automatically assigning the proper channels to your devices. I highly recommend this router if you're looking for a router that can handle multiple simultaneous connections, and allow you to still game with no lag. Your frag count will increase while dominating your foes.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Exactly what I needed

    Posted
    JPWK
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought this to replace an older n600 that didn't have the bandwidth to support my connected home. Plus the 5ghz band kept cutting out on my old one... Anyway, this thing is heavy and big but it gets the job done easily. Set up was extremely easy and I get better coverage through my two story house on both 2.4 and 5ghz. My wireless lights no longer randomly disconnect on me and my Amazon echo doesn't jitter while streaming audio anymore. The ui is the only thing that can be a bit hard. If all you want is standard settings you can just leave it on basic and it still gives enough info for the average household user. The advanced tab is way more in depth but some of it can be hard to understand. All in all well worth the money, it's a beast.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    easy to configure and very strong signal

    Posted
    robert

    TP-Link Archer C5400 router. What a GREAT router. This replaces my old wireless router in a 2 story 3200 sq. ft. home office. The old router signal wouldn't reach every room, had to install a repeater. The C5400 has a very powerful signal. I did several speed tests on iPhone and get 200 Mbps wifi, even in the furthest room. Major improvement. Router configuration is simple but I didn't try anything advanced. Used an Ethernet cable for configuration and screens popped up quickly, no delays. Found later firmware on TP-Link website and installed that. Simple. Turned on the "Smart Connect" so that all 3 SSIDs look like one and it seems to work fine, no problems. It is a bit expensive but if you want a really simple, fast, very powerful wireless router then this is it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    One Router to Rule them All

    Posted
    Jordantelder
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I honestly didn't realize how much my previous router sucked until I upgraded to this. I went from transferring data at 15 mbs over my wired network to almost 90 mbs. My download speeds increased dramatically and my upload speeds exponentially increased. This router may be overkill for what I currently need, but believe me when I say this router offers the basic user a future proof sense of security for at least the next 5-7 years as streaming 4k-Ultra video from Netflix becomes more common. It was worth every penny. *Plus who doesn't want to own a router that looks like a face hugger from Aliens

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not worth the money

    Posted
    Nickx1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I read a bunch of reviews trying to find the highest performing wi-fi unit. Lots of sites ranked this unit very high for range and speed. However, I experienced lots of dropped connections and speed never got above 25 mb/s. After lots of troubleshooting, I discovered the culprit was the TP-Link rounder. I returned it and exchanged it with a Linksys unit that cost a little more but I’m seeing wireless throughput of more than 300 mb/s. I would recommend taking a pass on this TP-Link unit.

    No, I would not recommend this to a friend

    • Brand response

      TPLinkSupport

      Hi Nickx1,

      Wireless signal and connection can be optimized in multiple ways to ensure you get the most out of your router. In your case we would've highly recommended updating the router's firmware to the latest version using the steps outlined here: http://www.tp-link.com/us/faq-1369.html

      We're sorry to hear you decided to return the router; we would've been more than happy to help address any concerns you had about the unit. For future reference, our Support Team is always happy to listen, and answer any questions you might have about our products. Please feel free to e-mail USSupportTeam@TP-Link.com and we'll gladly have a Support Agent follow up with you directly.

      Best Regards,
      TP-Link Customer Support tplink

  • Rating: 1 out of 5 stars

    After updating firmware it's a brick

    Posted
    CJbearcat12
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Received direct from Best Buy's distributor and the firmware was over a year old. I updated it and it literally bricked it. Took internal OS three minutes to load. Contacted tech support via chat super quick at TP link and she emailed me a BETA firmware that fixed it. Signal for wifi isn't as good as the latest linksys router that's more expensive. Buy linksys not TP link yet. Their business switches are great though! Just not their home division.

    No, I would not recommend this to a friend

    • Brand response

      TPLinkSupport

      Hi there, thanks for the review and feedback!

      We're sorry to hear you experienced difficulty during your initial firmware upgrade attempt; however we're happy to hear you were able to contact our Support Team and receive a solution.

      We would also love to help address your wireless connection concerns. Your wireless signal and connection can be optimized in multiple ways to ensure you get the most out of your router. In modern network environments it is common for neighboring wireless networks to overlap. By changing the wireless channel you can improve wireless signal strength, bandwidth, and range. Please take a moment to look over the below FAQ on changing the wireless channel:

      http://www.tp-link.com/us/faq-1217.html

      If you'd like assistance with any of these steps, please send an e-mail with your contact information and a copy of this review to USSupportTeam@TP-Link.com and we'll gladly have a Support Agent follow up with you directly.

      Thank you again for your feedback. We hope you'll keep TP-Link in mind for your future networking needs.

      Best Regards,

      TP-Link Customer Support
      (866) 225-8139
      USSupportTeam@TP-Link.com

  • Rating: 5 out of 5 stars

    Awesome router!

    Posted
    GamerDad
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Don't let the price or brand fool you. This is an excellent router, with many features that the more expensive routers have for less (have BB price match for a better deal). Easy to setup. I have Blast Pro 400 from xfinity and regularly pull 450 down on CAT5 and 300 on my iPad Pro 10.5/iPhone 7 Plus. Lots of features, plenty of memory, plenty of horsepower for a household with a multitude of devices like mine.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good router replacement

    Posted
    MovieLover
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this to replace a TP-Link Archer C7200 which failed out of warranty. That was an excellent router. This model is the same as the other router with the exception that it doesn't have the 60MHz band (not that it was used). Unfortunately, it's the same price as the 7200. That makes no sense. Returned it for a Google WiFi setup

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Garbage

    Posted
    Alex

    Started giving me trouble a month from purchase date, I thought it was something in my house or some "rogue" equipment as they claimed, but after my 2.4 channel disappeared and countless hours on the phone with their customer "disservice" I just went and got me a linksys EA9500, everything has worked flawlessly ever since.

    No, I would not recommend this to a friend

    • Brand response

      TPLinkSupport

      Hi Alex,

      Thank you for sharing your experience with our router. The Archer C5400 comes with a 2-year warranty, and we would greatly appreciate the opportunity to follow up with you and address your concerns. At your earliest convenience, please send an e-mail with your contact information and a link to this review to USSupportTeam@TP-Link.com and we'll gladly have a Support Agent follow up with you directly.

      Best Regards,
      TP-Link Support tplink

  • Rating: 5 out of 5 stars

    Very powerful WiFi & easy setup

    Posted
    Dirk41
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this about a month ago to replace my older AC1900 router and a separate wireless repeater that I had been using to get WiFi throughout my house. This router is able to cover my entire home all on its own and then some. Set up is a breeze and firmware updates are simple. Can handle 12 or more devices at once with no problems.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Product

    Posted
    fwdthinker23
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This has been one of the better things I've purchased in the past year. I'm heavy into online gaming and my family are into streaming their shows and browsing the Internet. This is definitely a better router than what was provided by my ISP (Optimum Online) so I'd recommend this to anyone who has multiple uses for the Internet.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    5 GHZ channels are a constant problem

    Posted
    ckanth

    The second 5 Ghz channel shows up on a & off. Spoke to tp-link and they sent a replacement router. I have no idea why the channels shows up on and off. an recommendations for the bandwidth and channel number for 5ghz channel, particularly the second channel.

    No, I would not recommend this to a friend

    • Brand response

      TPLinkSupport

      Hi,

      We're sorry to hear you experienced these difficulties with your Archer C5400; however we're glad you were able to get in touch with our Support Team for assistance. In your case, we highly recommend ensuring the router's firmware is fully up to date using the steps outlined here: http://www.tp-link.com/us/faq-1369.html

      If you'd like assistance with any of these steps, please send an e-mail with your contact information and a copy of this review to USSupportTeam@TP-Link.com and we'll gladly have a Support Agent follow up with you directly.

      Thank You,
      TP-Link Customer Support tplink

  • Rating: 5 out of 5 stars

    Insanely Fast Router

    Posted
    SigMikeTX
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Best Router I have ever owned. This router is crazy fast and handles everything we have thrown at it. Easy set up and performance is there. This unit was not available in store, but BB had fast delivery. I will soon be upgrading our home entertainment to 4K and this should be able to handle it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I am in awe how well this product works

    Posted
    ConcealedWeapon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My entire house is bathed in full strength WiFi signal in 2.4gHz and 5.8gHz bands. Not a single low strength signal anywhere. Super easy set up and many devices streaming all at the same time. I cannot come up with even the slightest complaint.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for small business

    Posted
    RocknToyz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    If you are growing a small business or have a larger family using multiple wireless devices at the same time than I would highly recommend. Worth the investment and not to mention a section 179 write off. Reliable, efficient, high speed.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Oh my dear Lord!

    Posted
    CedricDaButcher
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This thing is so stupid fast! My first speed test was 285 Mbps, on WiFi! This thing is ridiculously fast! Super easy setup. Just had to call the cable company to authenticate the new equipment, and BAM!

    I would recommend this to a friend