Customer Ratings & Reviews

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Overall Customer Rating

91%of customers recommend this product.

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Customer Ratings & Reviews

1-20 of 21 Reviews

    • Brand Response

      TPLinkSupport 

      May 9, 2017

      Hello Richard,

      Thank you for sharing your experience with our Archer C5400 Router.

      We would’ve been delighted to assist you and address your concerns.

      If you have any questions or concerns in the future, please e-mail USSupportTeam@TP-Link.com and a Support Agent will gladly follow up with you directly.

      We thank you again for your feedback and hope you keep TP-Link in mind for your future Networking and Smart Home needs.

      Best Regards,

      TP-Link Customer Support
      (866) 225-8139
      USSupportTeam@TP-Link.com

    • Brand Response

      TPLinkSupport 

      July 5, 2017

      Hi there, thanks for the review and feedback!

      We're sorry to hear you experienced difficulty during your initial firmware upgrade attempt; however we're happy to hear you were able to contact our Support Team and receive a solution.

      We would also love to help address your wireless connection concerns. Your wireless signal and connection can be optimized in multiple ways to ensure you get the most out of your router. In modern network environments it is common for neighboring wireless networks to overlap. By changing the wireless channel you can improve wireless signal strength, bandwidth, and range. Please take a moment to look over the below FAQ on changing the wireless channel:

      http://www.tp-link.com/us/faq-1217.html

      If you'd like assistance with any of these steps, please send an e-mail with your contact information and a copy of this review to USSupportTeam@TP-Link.com and we'll gladly have a Support Agent follow up with you directly.

      Thank you again for your feedback. We hope you'll keep TP-Link in mind for your future networking needs.

      Best Regards,

      TP-Link Customer Support
      (866) 225-8139
      USSupportTeam@TP-Link.com