Customer Ratings & Reviews
- Model:
- Archer TXE5400UH
- SKU:
- 6578372
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers recognize the AXE5400 Wi-Fi 6E High Gain Wireless USB Adapter for its improved connectivity, overall performance, and easy setup. Users also appreciate the adapter's speed, signal strength, and range.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Mom's new external drive
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shower ready to install the m.2 drive and works great.
I would recommend this to a friend Avoid, avoid, avoid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never wrote a review before but here I am. This adapter is truly terrible. Cheap, lightweight plastic that will be pulled over by the weight of the cable. Barely balances on its own. Disconnects randomly and inconsistently with no pattern whatsoever. Sometimes it'll drop out for a minute or two and come back on its own, other times it'll shut off completely and won't re-connect regardless of which USB port I plug it into, and will have to restart my computer. Not only that, but the connection speeds are wildly inconsistent too. It'll spike and drop randomly. Don't waste your money. I have a great computer and the latest drivers. It's faulty hardware.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi ASACSchrader,
Thank you for your review. We regret to hear your experience with the adapter was anything less than satisfactory. In your case, we recommend ensuring any other Wi-Fi adapter drivers are uninstalled from your PC, and the driver software for the Wi-Fi adapter is fully up to date, using the available driver on the product's downloads page here: https://www.tp-link.com/us/support/download/archer-txe5400uh/#Driver
Our support team is always available and happy to assist with any questions you may have about our products. Feel free to contact us through any of the resources provided with the product or on our official website, and a Support Agent will follow up with you directly.
Thank you,
TP-Link Systems Support
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent range and stability. Best one I’ve ever used.
I would recommend this to a friend- Pros mentioned:Connectivity
Awesome!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took us forever to find what my son really needed in his dorm room. Product works perfect. You just plug it in and instant internet access
I would recommend this to a friend Devixe overhears and stops working reliably
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ourchased device about 50 days ago. Light use here and there through out the initial 50 days. Decided to download a game and imidiately noticed it slowed down drastically withinh 10 mins of downloading. Cross-referenced and verifeid is was specifically this device and not my internet and wifi or location. Left device cool for 5 mins and it worked well again for the 10 mins before giving issues.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi JesusC,
Thank you for your review. Our High Gain Wi-Fi 6E USB Adapter is designed to provide reliable, fast Wi-Fi 6E connectivity for your PC. In your case, we first suggest relocating the adapter to a different USB port, if available. Additionally, please ensure the latest driver is installed. You can find the latest driver on our official TP-Link website, or contact our support team for assistance with your device.
Best Regards,
TP-Link Support
- Pros mentioned:Connectivity
High quality product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. It better than most adapters because of the high quality connectivity
I would recommend this to a friend Easy Connection!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little device! Connects easily. Just follow the driver installation instructions and youre good to go. 10/10 recommend for setups with no wifi card.
I would recommend this to a friendWorked like a charm.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as promised. Customer service help me find exactly what I needed.
I would recommend this to a friendInconsistent!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to use this since my old wifi adapter for my desktop hit the dust and stopped working. I've used TP Link products in the past and had no issues. Unfortunately this one is not a winner. My old wifi adapter was a netgear one and I rarely had issues with it. This one had extreme variation in terms of speed. Over the few days I tried using it, it would rarely hit the higher numbers that my broadband allows (200 mb/s), and I found my internet going very slow on a pretty frequent basis. Running speed tests over that period, I would hit 100 mb/s sometimes, but generally hovered very low... like to the point where the speed test would take forever to complete and my speed would be like 1-5 mb/s. Found games would lag, YouTube would have extreme buffer times, and even gmail would take forever to load. Overall I would not recommend this product - especially if you need a consistent connection. I was very frustrated trying to to anything online while using this. I ended up just buying a super long ethernet cord and running it up to the office.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Peze,
Thank you for your review. In your case, we would first recommend ensuring the latest driver for the adapter is installed, which you can find on our website here: https://www.tp-link.com/us/support/download/archer-txe5400uh/
Next, please ensure the adapter is connected to a USB 3.0 port, and not a USB 2.0 port.
We also recommend verifying which Wi-Fi band (2.4 GHz, 5 GHz, 6 GHz) you are connecting to. Typically, 5 GHz and 6 GHz will offer higher speeds, but your router may have difficulty providing stable signal on these bands at greater distances and through numerous obstructions, depending on how far the adapter is from the router.
Our support team is always happy to answer any questions about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 3 weeks. Now when I boot up my computer it will connect then disconnect from the WiFi for about 5 minutes before holding a “stable” connection. This product will also randomly drop signal for a couple minutes before reconnecting.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi ChelB,
Thank you for your review. In your case, we would first recommend ensuring you have installed the latest driver for your TP-Link Wi-Fi 6E USB Adapter, which you can find on our official TP-Link website here: https://www.tp-link.com/us/support/download/archer-txe5400uh/#Driver
We also recommend ensuring that your Windows Power Plan does not automatically turn off the adapter for power-saving purposes. By default, Windows may attempt to turn off USB adapters to conserve power. You can find and change this setting in the Device Manager in Windows.
If you need assistance with any of these steps, please get in touch with our support team using the resources provided with the product or our official website. We will be happy to have a Support Agent follow up with you directly.
Thank you,
TP-Link Systems Support
user
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NEVER BUY IT, NEVER BUY IT, NEVER BUY IT.... !!!!!!!!! It's nightmare when I was using this USB WIFI adapter, I bought this to replace my onboard WIFI adapter, it's seem working on the first couple days. couple days later the nightmare was start, my whole home network was disconnected from internet and then back to online in couple minutes, this was keep happening randomly. I had contact my Internet service provider, they found no any issue on their line and router(router provided by them), this problem is happening every day and randomly, had do a lot search on Google, but not able to find out what is the problem, it's so annoying and feeling helpless. when I think back what had done on my network previously, then try to remove this adapter to see what happen, finally this problem had not happen again later on. when I found out this is problem was caused by this adapter, but it was too late to return it, since it just over the return period,
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hello JQF,
Its not likely that an USB Adapter would bring down an entire network. We would definitely want to troubleshoot this with you as we are confident we can prove our product's worth and help keep you network up. Please reach out to support at 866-225-8139 or [email protected]. Support is available 24 hours a day and for free.
Best Regards
TP-Link Systems Technical Support
NOT FOR ME....
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DIDNT WORK RIGHT ON MY COMPUTER HAD TO RETURN, IF I REMEMBER RIGHT?
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi MrsBernieMadoff,
Thank you for your review. We regret to hear you returned the Wi-Fi Adapter. If you have any questions or concerns about your TP-Link experience in the future, our support team is always available and happy to help via phone, live chat, or email using the Support Portal on our official website.
Best Regards,
TP-Link Systems Support
Dont waste your money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased this a little over a month ago now. At first, it worked just fine and was honrstly better than my older netgear adapter. After about 3 weeks it would randomly lose connection or not connect at all. It even got to the point where it almost fried after it shorted them temporarily.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Dominick,
Thank you for your review. In your case, we first suggest that you make sure the adapter's driver software is fully up to date. You can find the latest driver on our official TP-Link website.
Also, please ensure that your PC's Power Plan settings are configured to keep the adapter enabled. Many Windows systems will, by default, automatically attempt to power down USB peripherals to conserve power.
Our support team is always happy to help answer any questions you may have about our products. Please feel free to contact us using any of the resources provided with the product or through our official website, and a Support Agent will be happy to follow up with you directly.
Thank you,
TP-Link Systems Support
Dont but
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace my old wifi adapter and this one broke after a couple moths also was very inconsistent and slow most of the time I know its not my internet because on my xbox series x and ps5 ive downloaded at 1 gb per second.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi tjkot,
Thank you for your review. Your TP-Link Archer TXE5400UH comes with a manufacturer's warranty, and we would like the opportunity to follow up with you and address any concerns you may have about the device. Please contact us via the Support Portal on our official TP-Link website, and one of our Support Agents will be more than happy to assist you.
Best Regards,
TP-Link Systems Support
Inconsistent and Unreliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unlike the other posts, I wanted to say that I found this product extremely… and i mean EXTREMELY, unreliable. Anytime I tried anything as simple as updating something on my PC and joining a discord call or watching a youtube video, it would disconnect me from the wifi entirely and it would not come back up AT ALL!! I dont know how this product is on the shelves. Literally barely does the only thing it’s meant to do.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hello Reviews, Network adapters provide a link between your PC and the router. While what you are experiencing could be related to the hardware itself, it is also possible the cause of your concerns is something entirely separate. There could be an issue with the driver or your PC's original adapter is still enabled resulting in your PC attempting to switch over to the built-in adapter and dropping the connection. It could even be a setting in your router that is causing a conflict with the adapter resulting in the drop. Your best option is to reach out to support. Our agent will help isolate and troubleshoot the concern and let you know what the solution or next action will be. Support can be reached at 866-225-8139 or [email protected]. Support is free and available 24/7
Best Regards
TP-Link Systems Technical Support
Do not buy!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complete waste of money. Is under warranty and have had the worst customer service experience with TP-LINK. Do not buy this.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hello Brian,
That isn't the experience we expect a customer to have. While it is true that we have processes to follow and preplacements aren't just sent out. The process should not cause any undo stress. Please reach out to support at [email protected] with a copy of this review so we can investigate and see what can be done.
Thank you
TP-Link Systems Support
Avoid this product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I spents hours trying to get it to connect and ended with customer service telling me to contact my internet provider. I bought a different device from a different manufacturer and I was connected in 3 minutes. Buy a tried and proven product. I ended up wasting time and money on this adapter.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you are encountering difficulty installing the adapter, please first ensure it is plugged into a USB 3.0 port, and the latest driver software is installed, which you can find on our official website here: https://www.tp-link.com/us/support/download/archer-txe5400uh/
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Frustrating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not work EVER. NEVER connected to the wifi and if by chance it does, it drops it after 5 minutes.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. In your case, we highly recommend ensuring the latest driver for the adapter is installed on your PC. While the adapter comes with its driver pre-loaded on the device for quick and easy setup, you can always find the latest driver for your adapter on our official TP-Link Website.
Please also ensure your adapter is within range of your router's Wi-Fi signal at its current location. If you have any questions or concerns about your experience with the adapter, feel free to contact our Support Team using the chat, phone, or email options available on our website.
Best Regards,
TP-Link Support
Hub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not connect to my computer. Even after an hour chatting with a tech.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our AXE5400 Wi-Fi 6E High Gain Wireless USB Adapter is designed for quick and easy installation so you can enjoy powerful, Tri-Band Wi-Fi 6E connectivity on your PC.
In your case, we recommend ensuring your PC's operating system is Windows 10/11 and is up to date. We also suggest making sure the latest driver for the adapter is installed, which you can find on our website here: https://www.tp-link.com/us/support/download/archer-txe5400uh/#Driver
Our support team is always happy to help answer any questions you may have about our products. Please feel free to contact us using any of the resources included with the product or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Great connection and range!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works way better than my desktops wireless card and it reaches wayyy farther than even needed!
I would recommend this to a friend
