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Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.5 out of 5 stars with 129 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the Deco BE5000's super fast speeds and easy setup process. Reviewers also appreciate the great coverage provided by the mesh system and its overall performance. Additional features like the user-friendly app, parental controls, and available Ethernet ports on each node are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-129 of 129 reviews
  • Pros mentioned:
    Signal strength, Speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Maximum Coverage

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been looking for a whole home mesh Wi-Fi setup to keep up with our 2 gig home internet, and the TP Link BE5000 has done an excellent job filling that need. We run several computers, TV's, tablets, and phones daily, as well as our smart home items. We have experienced no issues even though we have dozens of connected devices, and have full signal strength in our entire house, garage, and yard. Compared to our older, slower system, we have had no buffering when streaming in 4K as well, and that was something we have always struggled with. My gaming PC is able to plug into one of the Wi-fi satellites and experience excellent wired connection speeds, which is great for online gaming and especially nice when dealing with large game downloads and system updates. I also love that this system will work when we get a larger house, it has such a massive coverage area that I would feel comfortable using this across multiple floors or even reaching out to a detached garage. For the price I really don't think you can beat the TP Link BE5000, and I would highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Works as Advertised!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using T-Mobile for my internet access for over a year. It uses a 5G Gateway device which combines a modem and router to convert the 5G signal into WiFi. Although internet speeds can vary during the day, speeds have been acceptable for the most part. My home is a two story, 2500 sq ft above grade, with an additional 1500 sq ft finished basement space. TVs are scattered throughout the three levels and all are equipped with streaming devices. The 5G Gateway device is located in my office on the 2nd floor. Occasionally, the signal is weak for TVs on the lowest level, but usually it is ok. However, on the occasions you cannot get a strong enough signal, it can be very frustrating. After seeing a commercial about T-Mobile offering a no cost WiFi mesh internet system, I checked with my local T-Mobile store representative and found out that the mesh system will only work with the newest generation 5G Gateway. While I could upgrade to the newest Gateway, it would cost me extra each month. (They even let me try the mesh upgrade add-on, but it only confirmed what we expected in that it would not work with my present Gateway device.) The representative told me that 3rd party mesh systems should work just fine. TP-Link Deco BE5000 packaging states that it “works with any internet provider”, and provides up to 6600 sq ft of whole house coverage. Inside the package were three Deco BE5000 Units, one RJ45 Ethernet Cable, three Power Adapters, and a Quick Installation Guide. The Quick Installation Guide is 26 pages long – one page per language – that basically just said to install the Deco app on your phone and the app will walk you through the setup. Performance Test While I am not an IT Engineer, I am an analytical chemist that knows how to perform measurements. Using the Ookla Speed Test app already on my phone, I took three successive measurements of Download and Upload speeds at six different locations in my home. Even considering how much internet speeds can vary with the T-Mobile Gateway throughout the day, it was somewhat surprising how much variability there was minute to minute at each location. However, the data did confirm there was significant signal strength drop-off the farther the location was from the Gateway – which was to be expected. Having this performance baseline in hand, I decided to take a deep breath and install the Deco app on my Android phone and get started. To my surprise and relief, the app was easy to install and led me through the installation process without any problems. One Deco BE5000 unit was connected with the Ethernet Cable to the T-Mobile Gateway located on the 2nd Floor of my home, another was placed on the 1st floor with the power adapter, and the remaining unit at the basement level. Using the Speed test included in the app, measurements were made at the six locations after the installation. Additional internet speeds were checked again with the Ookla app that had been used to generate the initial data set. Conclusion Although post mesh internet installation speed test results made with the two different speed test instruments varied from each other, the results clearly demonstrated that the TP-Link Deco Mesh WiFi 7 System performed exactly as advertised. I am a happy camper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently installed the TP-Link Deco BE5000 Dual-Band Wi‑Fi 7 Whole Home Mesh Router System (3‑Pack) and it’s been a great upgrade for my home Wi-Fi. The setup was pretty straightforward and coverage across the house improved right away. I did need a little help linking everything, and the customer service from TP-Link was excellent—they walked me through it quickly and made the process easy. Overall, speeds are strong and the system works great.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Easy Setup, Great Price, Great Connectivity

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second TP Link Mesh System and it is awesome. We have MANY devices to connect and I was wanting one that would work with WiFi7. You get 3 low profile routers and power cables in the box. Set up is SUPER easy. You will need a modem (not included). You will plug one of the routers into \the modem and then download the DECO app to begin your setup. The app will walk you through the process of adding and setting up your routers. Super easy, you will scan the QR code on the bottom of each one when prompted. Some of our devices only connect to 2.4 and others connect to 5. This unit now accommodates Multi Link Operation (MLO) which allows for connection to multi bands simultaneously. Makes connecting these devices more seamless and they don’t get dropped. I noticed a significant improvement in these devices staying connected compared to my older system. Our home is two story and over 2300 sq ft. The system handles this with no problem, and I can get pretty good service expanding into the backyard as well. If you haven’t had a mesh system before this is a great price, easy setup, and great features that should have you set up in mere minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Setup

    Rated 3 out of 5 stars

    Terrible Upgrade - Great for New

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have upgraded my wifi network at least 5 times. It is always a simple process.Unplug the old hardware plug in the new hardware. Name the new network the same as the old and done. I did the same thing this time, but none of the old things would reconnect to the new hardware. And to top it off to get WiFi 7, you have to make another entirely new wifi network in addition to the original. Great and easy setup, for new or networks with very few connections.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hello Jason, Thank you for the review. This can happen for various reasons, but it is usually because the client device is still bound to the previous AP's MAC address. You can turn off the device for a period of 5 to 10 minutes to attempt to release that MAC binding and reconnect the devices. If that does not work then a reset and reconfigure may be in order. tplink

  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    TPlink deco

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for larger space and areas with dead zone….Installing was very easy and fast… WiFi coverage is excellent no dead spots…Great coverage in my garage.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    It helped but did not solve my connection issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you have a wired connection between nodes, the wireless backhaul does not keep a good connection quality or speed. The floor where the main node is has good internet speed, the other not so much.

    I would recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi SnatiagoS,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to deliver robust, seamless Mesh Wi-Fi throughout your home. In your case, we first recommend ensuring that your Deco app and firmware are fully up to date, and that your Deco units are optimally positioned within your home and in optimal proximity to each other.

      Our support team is always available and happy to assist with any questions you may have about our products. Feel free to contact us through any of the resources provided with the product or on our official website, and a Support Agent will follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

  • Pros mentioned:
    Wifi range

    Rated 5 out of 5 stars

    WORKS PERFECT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this for my starlink i put them in access point mode and it extends the range for my starlink and im gonna get the outdoor deco

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not true WIFI 7, No 6ghz channel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a true certified WIFI 7. No 6ghz channel which is very much advantage of WIFI 6E and 7. This seems even inferior to WIFI 6E.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi AminA,

      Thank you for your review. The Deco BE5000 is designed and advertised as a dual-band Wi-Fi 7 solution for users who do not have devices that support, or have a necessity for the 6 GHz band, yet still want to take advantage of protocol-specific improvements that Wi-Fi 7 offers over previous generations, even on the 2.4 GHz and 5 GHz bands.

      If you are interested in Wi-Fi 7 solutions with 6 GHz connectivity, we offer numerous models, which you can find at Best Buy.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

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