Customer Ratings & Reviews
- Model:
- HS105
- SKU:
- 5763116
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the Kasa Smart Wi-Fi Plug Mini's ease of use, compatibility with devices like Alexa, and its compact size. Many appreciate the product's affordability and reliable performance, along with the convenient features like scheduling and remote control via a user-friendly app. Positive feedback highlights the straightforward setup process and the ability to use it as a timer. Overall, the smart plug receives praise for its functionality and ease of use.
This summary was generated by AI based on customer reviews.
Good for smart use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for products that aren't smart products and you want to make smart products.
I would recommend this to a friendNeeds another app
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not even try this. When I realized I needed to add another app to my phone I brought it back.
No, I would not recommend this to a friendNot a bad pdt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad but could be better little more for the smart ppl
I would recommend this to a friendIt works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am use to other units and found this one less friendly to set up. Not a bad device but not for me.
I would recommend this to a friendPlugged it in, left it at that
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was sold as an Alexa compatible outlet. To set it up requires another online account that then has to be linked to Alexa.... I stopped at that point as I did not want to create another online account. So, my review is lack of ease, and the need to maintain multiple accounts rather than having the devise work through the existing account.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Jimp,
For Alexa to control the smart device, and to control the device when you're away, you'll need to create a free Kasa account, which can be done using the steps outlined in our FAQ here: http://www.tp-link.com/us/faq-948.html
Once the smart device is added to your network and account you can then add the skill to Alexa as shown here: http://www.tp-link.com/en/faq-944.html
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works when it is supposed to. Little bulky but if you have the room then get it.
I would recommend this to a friendTrouble getting them to connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very easy to get to connect with my google home
I would recommend this to a friendTP-Link Smart Plug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I plan to operate various devices with this. It should work with my Christmas lights next year.
I would recommend this to a friendTp link
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product only worked for a week.. I tried resetting multiple times and I just cannot connect to the device.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Joey,
In your case we recommend performing a full factory reset on the smart plug, then please re-configure it using the Kasa app. To reset your plug, please press and hold the button on the side of the unit for at least 10 seconds while plugged in. If you continue to experience difficulty with the device after doing so, please send an e-mail with your contact information and a copy of this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Customer Support
WiFi plug for remote control with smart device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to incorporate into google home :(. It is hard to have 20apps for 20 devices.
I would recommend this to a friendDoes what it should.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, but 2 of the 5 I purchased have been sporadic in operating. Will be returning for exchange.
I would recommend this to a friendNot sure how to use them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used them yet because I have not read the instructions on how they work and what they work with.
I would recommend this to a friendReturned so can't comment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks like it would work well. I wanted one that also links to my smartthings hub. This one doesn't.
I would recommend this to a friendSmart plug
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't use this because I can't figure out how to make it work.
No, I would not recommend this to a friendOutdated technology
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.God forbid you change internet providers or need/want to change your network connected, every KASA plug has to be completed deleted from the app and then reprogrammed. The technology needs a SERIOUS upgrade. Had I known this before I bought them, I would have chosen a different brand.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. When a network change occurs, we recommend using the WiFi config reset, which does not require full reprogramming of each Kasa device, simply re-joining of the network (all other configuration details will remain intact). To perform this reset, press and hold the specified button on the device(s) for 5 seconds, then re-add the device to your network via the Kasa app.
We appreciate your feedback regarding this Kasa feature, and we'll gladly share your interest in it with our Kasa team for consideration. You can also leave feedback and suggestions directly within the Kasa app under Home → About → Feedback.
Thank you,
TP-Link Support
Works ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works ok, had a little difficult setting up. But once connected. Ok
I would recommend this to a friendNever Delivered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You sent me an email that my product was DELIVERED. Nope. Not on my porch, not in my mailbox! Ripoff!
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi HackAttack,
If you never received the item you purchased, we highly recommend contacting Best Buy Customer Service for further assistance.
Thank You,
TP-Link Customer Support
Schedule does not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.App sucks. I can not set the schedule which was the whole purpose i bought this for. nkt recommended
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Justin,
One of the many great features of our Smart Plugs is the ability to set a schedule for them. To do so, simply follow the steps outlined in our FAQ here: http://www.tp-link.com/us/faq-947.html
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a copy of this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Customer Support
Never stayed connected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for this product but it disconnected from the wifi everytime. Could never use it.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Kevin,
We always recommend ensuring your router’s Wi-Fi signal is adequately strong in the smart device’s location. Within the Kasa app there's a feature that allows you to measure Wi-Fi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu. Ideally, the reading should be >-70 dBm.
If the signal is within the ideal range and you’re still experiencing these symptoms, please ensure your Kasa app is up to date, then update your smart device’s firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a copy of this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Customer Support
Works most of the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For some unknown reason, it stops working. Have to reconnect and then it is ok. Buy only on sale.
I would recommend this to a friend