Customer Ratings & Reviews
- Model:
- HS105
- SKU:
- 5763116
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the Kasa Smart Wi-Fi Plug Mini's ease of use, compatibility with devices like Alexa, and its compact size. Many appreciate the product's affordability and reliable performance, along with the convenient features like scheduling and remote control via a user-friendly app. Positive feedback highlights the straightforward setup process and the ability to use it as a timer. Overall, the smart plug receives praise for its functionality and ease of use.
This summary was generated by AI based on customer reviews.
Nest outlet
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get them to connect to my Google Nest, returned them
No, I would not recommend this to a friendMy gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this for myself with my Christmas gift and it’s ok can’t seem to get it to work
I would recommend this to a friendOk product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I was buying a smart plug but it doesn’t work the way I thought. I wouldn’t buy again.
No, I would not recommend this to a friendSomewhat difficult.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had a hard time getting it to pair up correctly. But it is finally up and running fine.
I would recommend this to a friendGood cheap mini-plug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great plug, the only reason why I give it 3-4 is because of the lack of HomeKit.
I would recommend this to a friendLooks good . No hookup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably doing something wrong but would not hook up to my google assistant
No, I would not recommend this to a friendWorks, Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works ok, setup was confusing, trying to get to work with google voice assistance.
I would recommend this to a friendHaven’t used yet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t use this yet but it seems like it would be really easy to use
I would recommend this to a friendBoo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to get it connected to wifi and still cant connect after following steps 5 times i gave up
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
In your case we recommend moving the smart plug closer to your router during setup. Please note our smart home products require WPA, WPA2, or WEP encryption. Please ensure your router's Wi-Fi utilizes one of these encryption standards. Please refer to the steps in our FAQ here to quickly and easily set up your Smart Plug: http://www.tp-link.com/us/faq-946.html
If you're still encountering difficulty setting up the plug, please send an e-mail with your contact information and a copy of this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Customer Support
plug keeps losing it's connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the plugs keeps going unresponsive. I wait a few hours and it works.
No, I would not recommend this to a friendI cannot get this Kasa product connected to Alexa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive got this tp-link connected to my phone, but have tried connecting to Alexa without success.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Monique,
For Alexa to control the Smart device, and to control the device when you're away, you'll need to create a free Kasa account, which can be done using the steps outlined in our FAQ here: http://www.tp-link.com/us/faq-946.html
Once the Smart device is added to your network and account you can then add the skill to Alexa as shown here: http://www.tp-link.com/en/faq-944.html
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a copy of this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Customer Support
Save your time and money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your time and money. Don't spent it on this, I decided to buy 4 of them. On the 1st day worked ok by the 5th day, not so well , now I am left with this useless thechnonogie that keeps disconecting, crashing the app and iunderperforming. And this is only for ththe 4 plugs,. DOnt get me started with previous purchaes besst buy's customer service is non existent. I've been cing to this same tore for the past 19 years and seen it gone souh. Keep going back hoping it's changed but nope. Many purchhes and hundreds spent,just to see it all have gone to recylc!e or trash ok done complaining. Dear best buy I really want to like you and give you my money but you just don't like me
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. We always recommend ensuring your router's WiFi signal is adequately strong in the device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your device's firmware by selecting Home → Settings → Firmware Update within the Kasa app.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did end up returning this item and bought larger pack, but this is very convenient to have
I would recommend this to a friendSmart Plug
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay product. It helps when I want to be lazy and not get up.
I would recommend this to a friendOK
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it worked with HomeKit. Should have researched before buying.
I would recommend this to a friendI switched to Samsung plugs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just prefer the Samsung plugs. They connect much easier than the tp-link ones.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Not sure
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used this one yet, but did purchase it awhile ago.
I would recommend this to a friendnot easy to set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very challenging and confusing to set up. I am able to set up to turn the outlet on and off using the app but I have not been able to get it set up with google. I went through the set up process multiple times and I can not get it to work with google voice.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs, bulbs, and switches are designed for quick and easy setup using the Kasa app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz WiFi signal is sufficiently strong at the smart device's location. You can also tap the "I can't find my network" option during setup to manually select and connect to your WiFi network.
Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
- Pros mentioned:Price
Nice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient and good price. Love It would reccommenr
I would recommend this to a friend Plug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard time trying to get it to work but other than that good item to have.
I would recommend this to a friend