Customer Ratings & Reviews
- Model:
- HS105
- SKU:
- 5763116
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the Kasa Smart Wi-Fi Plug Mini's ease of use, compatibility with devices like Alexa, and its compact size. Many appreciate the product's affordability and reliable performance, along with the convenient features like scheduling and remote control via a user-friendly app. Positive feedback highlights the straightforward setup process and the ability to use it as a timer. Overall, the smart plug receives praise for its functionality and ease of use.
This summary was generated by AI based on customer reviews.
Kasa Plug not easy to link to Alexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 4 of these to install in my home network. The first one didn’t work. I installed the second one and it does work but am still not able to get it linked to Alexa. I returned the other two as well as the one that didn’t work.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hello Phil,
There are two ways to connect the plug to Alexa, 1. through the Alexa app or 2. through the Kasa app. If setting up through the works with option on the Kasa App we would suggest using the Alexa app. If that also fails please contact support Kasa.Support@tp-link.com
Best Regards
TP-Link Support
Not very useful
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I disnt find it very useful.. the software sucks and unstable
No, I would not recommend this to a friendDelayed response
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It clicks when it turns on/off. Also has a delayed response from Alexa.
No, I would not recommend this to a friendPoor configuration and did not work right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Getting the plugs to be configured with wi-fi using the app was a long and frustrating experience despite being tech savvy. The app would have trouble scanning existing wi-fi networks (would work on rescan) and then initially fail to connect. Needed to repeat this a few times to get the plugs added in the app. After that the only thing that worked in the on/off button. Other features such as scheduling or the "away" feature would also show "connection error". Some of the error messages were cryptic and ungrammatical which made me question the professionalism of the programming. Decided to return the product - no one should be spending this much time for a simple product that should be in these days pretty much "plug" and play. Bought another brand - let's see how that goes.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
We're sorry to hear you decided to return the product; we would've appreciated the opportunity to help address your concerns. In the future, please feel free to email [email protected] and we'll gladly follow up.
Best Regards,
TP-Link Support
[email protected]
Excellent buy, will buy again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy, will buy again. Will recommend product.
I would recommend this to a friendTP Link Smart Plug
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When i first purchased this it worked great and the phone app was really good. But after a couple of weeks it started causing problems. First off it stopped being connected to the wifi. Next thing that happened was that it would not register with the app. I kept trying different ways to get it all to work again. I even started from the very beginning like i just bought it. Still to no avail. This unit was even causing problems with my home wifi system and my phone. It kept kicking my phone off and trying to connect to the smart plug. I ended returning it as I became frustrated with trying to get this thing to work. I did have high hopes as that it was working great the first 2 weeks I had it. Maybe some of you may have better luck with this than I did but As I mentioned above I would not buy this again.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Johnny,
Thank you for your review. We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Nice to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a little hard to get them to work on wifi. But once you do it is nice to have.
I would recommend this to a friendnice when it responds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great to share technology that adds a few minutes to your day
I would recommend this to a friendHard to get to work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average. This item was hard to connect to Alexa to get to work.
I would recommend this to a friendPart of granddaughter’s birthday
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.She apparently has had problems getting it set up but I’m sure she will.
I would recommend this to a friendNot sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had a chance to try it yet, bought it for my second home
I would recommend this to a friendthe product was ok..had some issues connecting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the product was ok..had some issues connecting consistently though so returned it
No, I would not recommend this to a friendgift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item was purchased as a gift and it met the receivers expectations.
I would recommend this to a friendWorks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good once you get it set up. Took a while but got it
I would recommend this to a friendNice plug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This plug operates just as it should. Can use it through alexa app also.
I would recommend this to a friendReturned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't fit my needs. Probably a great item; I just didn't need it.
No, I would not recommend this to a friendDidn’t work with HomePod
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work with HomePod had to exchange for wemo which is perfect
I would recommend this to a friendWifi plug
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine just the set up was a little bit of a pain.
No, I would not recommend this to a friendyou don't even get what you pay for with this thin
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JUNK! This is the 2nd one I've purchased, thinking their tech had improved. It hasn't. Still impossible to pair. Working with Amazon, it's worthless. Even the Merkury off-brand is better.
No, I would not recommend this to a friendDoes what it says
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too bulky for eye, but software integration is good..
No, I would not recommend this to a friend