Customer Ratings & Reviews
- Model:
- HS105
- SKU:
- 5763116
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the Kasa Smart Wi-Fi Plug Mini's ease of use, compatibility with devices like Alexa, and its compact size. Many appreciate the product's affordability and reliable performance, along with the convenient features like scheduling and remote control via a user-friendly app. Positive feedback highlights the straightforward setup process and the ability to use it as a timer. Overall, the smart plug receives praise for its functionality and ease of use.
This summary was generated by AI based on customer reviews.
I really like KASA TP-Link, but this was used
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item. It appeared to be new, but when installing I had to reset the plug. It was registered to another WIFI. Bestbuy sold me a used plug. I reset the plug all is well, but Bestbuy should have mentioned it.
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Duane,
Thank you for your review. If you purchased the plug new, it should not be used or pre-configured to another network. We're happy to hear you were ultimately able to set up the smart plug. Our Support Team is always happy to answer any questions you might have about our products. Please feel free to e-mail [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
costly
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i decided to seek out another option.I didnt know how to hook up the wifi plug so I returned it. I will be getting more smart plugs once I can configure where to place in room to allow easy access and use of rf remote via smartphone
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs are designed for quick and intuitive setup via our Kasa app, as shown in our FAQ here: https://www.tp-link.com/us/support/faq/946/
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works seamless... Connected to lamp...Use all the times
I would recommend this to a friendI wish it worked with Samsung Smartthings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent device but does not work with Smartthings Hub
No, I would not recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this product, and it’s very handy to have .
I would recommend this to a friendWorks well, when it works
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I find myself having to unplug this guy and plug it back in more often than once a week due to it losing it's connection to the wifi. Frustrating. It's does it's job with a loud click when it is operating, so I know it's operating.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Redmontana,
Thank you for your review. We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Alexa cannot connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No matter how I reinstall it Alexa cannot find it.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Benjamin,
For Alexa to control the Smart device, and to control the device when you're away, you'll need to create a free Kasa account, which can be done using the steps outlined in our FAQ here: http://www.tp-link.com/us/faq-946.html
Once the Smart device is added to your network and account you can then add the skill to Alexa as shown here: http://www.tp-link.com/en/faq-944.html
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a copy of this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Customer Support
Not happy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not so easy to set up. I had to contact the company to get help. I changed internet providers and I had to get them to help again because I could not get it to connect
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs, bulbs, and switches are designed for quick and easy setup using the Kasa app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz WiFi signal is sufficiently strong at the smart device's location.
Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No directions included. Trying to figure out how to make my Google Home access the device but unable to figure it out. Seems you can only control stuff from your phone. Not what I was looking for and very limited info online to figure it out.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Momline3,
For Google Home/Assistant to control the smart device, and to control the device when you're away, you'll need to create a free Kasa account, which can be done using the steps outlined in our FAQ here: http://www.tp-link.com/us/faq-948.html
You can then add the smart device to your network using the steps here: http://www.tp-link.com/us/faq-946.html
Once the smart device is added to your network and account you can then integrate it with Google Assistant as shown here: http://www.tp-link.com/us/faq-1765.html
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a copy of this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Customer Support
Almost Greatness
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If the friggn things would not keep going off-line, they would be, well, dependable. Perfect would be not fall off the router, and be able to replace the duplex receptical (flush mounting). Glad they were on sale, slightly less aggravating.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi JohnGalt,
We always recommend ensuring your router’s Wi-Fi signal is adequately strong in the smart device’s location. Within the Kasa app there's a feature that allows you to measure Wi-Fi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu. Ideally, the reading should be >-70 dBm.
If the signal is within the ideal range and you’re still experiencing these symptoms, please ensure your Kasa app is up to date, then update your smart device’s firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a copy of this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Customer Support
Awful! Would not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can not figure out how to use this. I plug it in and yea the light comes on the plug and get a to connect but the Wi-Fi I pay for every month which is through my cable this is the Wi-Fi that all of my little gagets use and they all work fine but when I try to use this plug it says that it has its own Wi-Fi name and when I push it when it pops up it wants a password and there is none! So this is worthless! The plug has its own Wi-Fi u have to use and if your phone is not comparable to it it will not connect to it or anything else
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Alicia,
To fully utilize your Smart Plug's features, and to control the device when you're away, we recommend following the steps outlined in our FAQ here: http://www.tp-link.com/us/faq-946.html
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a copy of this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Customer Support
Constantly loses wifi connection
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the least dependable piece of smart technology I own. The plug constantly loses wifi connection even though it is in the same room as my router. It displays a orange light and can't be controlled via Alexa or the Kasa app until you unplug it and plug it back in so that it reconnects. Totally defeats the purpose of having a smart plug. Luckily it's only controlling a lamp in a seldom used room.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Kevin,
Thank you for your review. We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Ehhhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I jumped on the bandwagon out of curiosity, but honestly such a product is nearly useless. No issues per se with the product itself, aside some connectivity issues at time, but a smart plug is simply not needed in my life.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your feedback. Our HS105 Smart Plug Mini is designed to provide convenient, smart automation features for your home. For more information on the features and capabilities of the HS105, so you can enjoy its versatile uses, please see our official website here: https://www.tp-link.com/us/products/details/cat-5516_HS105.html
Our Support Team is always happy to answer any questions you might have about our products. Please feel free to e-mail [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
confused
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not sure if its my wifi or the plug. But I've been able to connect everything else for my smart home set up except for this plug. The plug does not want to link up with wifi.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. In your case we recommend ensuring your router's 2.4GHz WiFi signal is sufficiently strong at the smart plug's location. If you aren't able to find your WiFi network during setup, please select the option "I can't find my network", then manually select your network to connect to it.
Our Support Team is always happy to answer any questions you might have about our products. Please feel free to email [email protected] and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Smart plug
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best smart plug. Would randomly turn on after turning it off. Has some issues. Other than that it kinda works. Would recommend a different brand tho
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware by selecting Home → Settings → Firmware Update within the Kasa app.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Nope!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to use this for a floor lamp and at first it appeared to work. I kept losing connection and it would not function without it. Very frustrating to say the least.
No, I would not recommend this to a friendUnreliable, if they even work
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.YMMV. If it would let me, I'd leave a zero star review. Bought 2 of these in December. One never worked. Could never get it to connect to my Wifi. The 2nd one did until I updated my router within the last month and now this plug will not connect to my Wifi. I'd steer clear of these. Around the same time, I got a C by GE smart plug and have had no issues whatsoever. Have also used Amazon smart plugs with no issues either. I've used TP-Link products in the past with great success. These things aren't worth the hassle.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you recently installed a new router, we recommend performing a soft reset on the smart plug by pressing and holding the button on the side of the device for 5 seconds while it is plugged in. This will allow you to use the Kasa app to add it to your network without losing any pre-configured settings (i.e. schedules).
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Drops wifi connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt maintain its connection. So rarely works for me with Alexa. And you have to create an account with tp link to get it to comminicate with Alexa. My advice. Stick with one brand like phillips.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Mikem,
Thank you for your review. We always recommend ensuring your router's Wi-Fi signal is adequately strong in the smart device's location. Within the Kasa app there's a feature that allows you to measure Wi-Fi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu. Ideally, the reading should be greater than -70 dBm.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Not consistant
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't activate consistently. I sometimes have to issue the command two times to turn on, haven't had the same problem for turning off. Other than that it works for my purpose.
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hi iceman,
Thank you for your review. We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Broke after 11 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was happy with this device at first, but about 11 months in, the reset button didnt work. I needed to reset the device because I need to reassign wifi, which unfortunately you can't do from the app. I chatted with customer service who indicated they would replace this under warranty, but never received the follow up email instructions they promised. So, for 11 months, not worth the premium you'll pay over a cheaper device. Dont bother.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. We're sorry to hear your initial interaction with our Support Team was anything less than satisfactory, and we would appreciate another opportunity to follow up with you to address your concerns. At your earliest convenience, please send an e-mail to [email protected] and include a link to your review and a copy of any correspondence you may have received from the original support agent(s).
Thank You,
TP-Link Support