Customer Ratings & Reviews
- Model:
- HS105
- SKU:
- 5763116
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the Kasa Smart Wi-Fi Plug Mini's ease of use, compatibility with devices like Alexa, and its compact size. Many appreciate the product's affordability and reliable performance, along with the convenient features like scheduling and remote control via a user-friendly app. Positive feedback highlights the straightforward setup process and the ability to use it as a timer. Overall, the smart plug receives praise for its functionality and ease of use.
This summary was generated by AI based on customer reviews.
Difficult to use without hub or lightbulb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The plug seems to probably work best with other TP-Link products. I tried to use it for various things (tv, lamplight, google mini) and I just was not satisfied with the item. I will be returning it.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Jones,
Thank you for sharing your experience with our HS105 Smart Plug Mini. Our compact smart plug offers many great features and uses - here are just a few examples:
Remote Access – Control devices connected to the Smart Plug wherever you have Internet using the free Kasa app on your smartphone.
Scheduling – Schedule the Smart Plug to automatically power electronics on and off as needed, like setting lights to come on at dusk or turn off at sunrise.
Voice Control – Pair to Amazon Alexa or The Google Assistant to enable voice control.
Our Support Team is always happy to listen, and answer any questions you might have about our products. Please feel free to e-mail [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Customer Support
Total waste of time and money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never could log on to the software, never got any response from technical support! Step one, message said my email address was improper. It's the same email address I've had for over 10 years. It's the first time I've entered it so there is no record of what it is. This means I can't use the software, cant pair, can't do anything. I tried for two weeks to get a response from support. Nothing. Overall, nothing.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs, bulbs, and switches are designed for quick and easy setup using the Kasa app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz WiFi signal is sufficiently strong at the smart device's location.
Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
We regret to hear your initial interaction with our Support Team was anything less than satisfactory, and we would appreciate another opportunity to follow up with you to address your concerns. At your earliest convenience, please send an e-mail to USSupportTeam@TP-Link.com and include a link to your review and a copy of any correspondence you may have received from the original support agent(s).
Thank you,
TP-Link Support
Have to reset constantly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a dozen devices controlled by my Echo + and this is the only device have to reset weekly to have it work. The end game on this came on a recent vacation where I was turning on and off lights remotely. It FAILED to work on the first night of a two week vacation. There are a lot better devices out there. I have a dozen other devices over a year old that I have never had to reset/plug in/unplug. Don't waste your time.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi MarkO,
Thank you for sharing your experience with our product. We always recommend ensuring your router's Wi-Fi signal is adequately strong in the smart device's location. Within the Kasa app there's a feature that allows you to measure Wi-Fi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu. Ideally, the reading should be greater than -70 dBm.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
- Pros mentioned:Ease of use, Size
Smart plug mini is a real space saver
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was blissfully easy on my Android and iOS devices via the intuitive Kasa app, which holds your hand through the entire process. During testing, the TP-Link Smart Plug never lost its connection to our WiFi network, and the handy Remote Control feature lets you easily control your plug even when you’re away from home. There’s even a clever “Away” mode that turns your lights on and off at random to make potential burglars think you’re home when you’re not. Like its bigger brother, the Smart Plug Mini enjoys easy setup on iOS and Android, a great mobile app, convenient remote control, integration with Amazon Alexa, and neat extra features like the aforementioned Away Mode. Unlike its sibling, however, it only covers a single outlet regardless of where you position it. It’s one of the smallest plugs, making it a great choice for buyers who don’t have a lot of space. Unfortunately, it also costs more than the Smart Plug with Energy Monitoring and, well, doesn’t offer energy monitoring. In other words, you need to be really concerned about space to choose it over the slightly larger alternatives from TP-Link and iDevices. Price and features aside, this plug is every bit as solid a performer as its stablemate: I had no issues with connectivity during the testing period, and it was very responsive to commands on both iOS and Android devices. If you find it on deep discount and don’t need energy monitoring functionality, it’s a very good choice. Review submitted as part of a free sample program
I would recommend this to a friend Plug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommended. Hard to find internet loses it all the time. Hard to put in pairing mode. Not worth the value.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
- Pros mentioned:Size
Small and Simple
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The HS105 kit (2 pack) is a nice little unit for those wanting to have some control over existing electrical plugs. They are rated for use with standard 110v 15amp outlets. They can easily integrate with your in home wireless through the downloadable KASA mobile application. The units were quick to setup, especially if you already have the app installed and they are small enough that you can use two in a single two outlet plug or not block the second receptacle like the HS110 unit does. The HS105 is a nice option for simple home automation. Submitted as part of a free sample program.
I would recommend this to a friend Not Working As Expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I initially wanted to put the device on a lamp that is controlled by a light switch. After several attempts I could not turn the light on & off using the device.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs are designed to provide convenient, smart automation features for your home. Please bear in mind the HS105 Smart Plug is designed to allow or prevent electrical flow to the appliance that's plugged into it; however this also requires the wall outlet to be providing power. If the wall outlet is controlled by a switch, please ensure it is left on so the smart plug can properly control the lamp.
If your wall outlet isn't controlled by a light switch, please ensure the lamp's switch is left on for the smart plug to effectively control its power state.
Our Support Team is always happy to listen, and answer any questions you might have about our products. Please feel free to e-mail [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Only works 2.4 Gh networks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for Christmas, along w/ Alexa, and was our first "smart home" purchase. Didn't set up till May....it only works with 2/4Gh networks so worthless to me. Also, it does not say this ANYWHERE on the package, it only says "works with existing wifi network." Thanks Best Buy for recommending with my Alexa purchase.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Valerie,
We’ll be more than happy to help address the concerns you have about 5GHz Wi-Fi connectivity. The 2.4GHz frequency is used in this case primarily for the following reasons:
- Doesn't require a separate hub, since the smart devices connect to your router's Wi-Fi signal.
- Considerably farther range than 5GHz, which allows for more flexible smart device positioning.
- Smart devices require very little bandwidth to send and receive information, so the higher bandwidth of the 5GHz frequency is unnecessary.
- Most 5GHz capable Wi-Fi routers should also support the 2.4GHz frequency. We recommend consulting your router's documentation to verify whether or not it has this capability.
Our Support Team is always happy to listen, and answer any questions you might have about our products. Please feel free to e-mail [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly can’t rate this, I still didn’t get it working. I don’t know if I need special bulbs ?
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Once the smart plug is properly installed, please ensure the connected appliance (e.g. lamp) is set to the ON position. Then, the smart plug will be able to more adequately control it.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
I mean...it works
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as long as you connect it to smart things. Haven’t been able to connect it directly to the google home app.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thanks for sharing feedback about your experience with our product. One of the great features offered by our smart plugs is their Google integration. For detailed steps on how to integrate the smart plug with Google Home, please visit our FAQ here: https://www.tp-link.com/us/support/faq/1534/
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Not good enough
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It won't stay connected to my network. I just end up using the button on it . You get what you pay for.
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware by selecting Home → Settings → Firmware Update within the Kasa app.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Xx
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can not get to work. Have paid to get Geek Squared to come and help but unable to get an appointment
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs, bulbs, and switches are designed for quick and easy setup using the Kasa app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz WiFi signal is sufficiently strong at the smart device's location. You can also tap the "I can't find my network" option during setup to manually select and connect to your WiFi network.
Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Bad plug
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product does not work consistently. Need item replaced. Thanks fir letting me share.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. We always recommend ensuring your router's Wi-Fi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure Wi-Fi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware by selecting Home → Settings → Firmware Update within the Kasa app.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased multiplies of these. They constantly have issues and are unable to connect to my wifi. I would not recommend these.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi RYVL,
Thank you for sharing your experience with our product. We always recommend ensuring your router's Wi-Fi signal is adequately strong in the smart device's location. Within the Kasa app there's a feature that allows you to measure Wi-Fi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu. Ideally, the reading should be greater than -70 dBm.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Unreliable and flaky
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps disconnecting and not showing up on the app all the time. My experience with these has been terrible
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Nah!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked initially, but stopped for some reason and I will have to reset it.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's Wi-Fi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure Wi-Fi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware by selecting Home → Settings → Firmware Update within the Kasa app.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Ok plug
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better plugs on the market for the same price if not cheaper. Difficult time setting up and keeping connected.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Lousy smart plug
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not keep wifi signal behind my nightstand even though wifi router was in next room on same floor
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Kasa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have 2 of these working very well in our house controlling lights and the Christmas tree. So I bought another one to control a new feature and it would not recognize our WiFi. It was much closer to the router than the other 2. So I returned it as being defective.
No, I would not recommend this to a friendNot good as timers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are too many steps to use them as timers for lighting. And not enough instructions.
No, I would not recommend this to a friend