Customer Ratings & Reviews
- Model:
- HS105
- SKU:
- 5763116
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the Kasa Smart Wi-Fi Plug Mini's ease of use, compatibility with devices like Alexa, and its compact size. Many appreciate the product's affordability and reliable performance, along with the convenient features like scheduling and remote control via a user-friendly app. Positive feedback highlights the straightforward setup process and the ability to use it as a timer. Overall, the smart plug receives praise for its functionality and ease of use.
This summary was generated by AI based on customer reviews.
Great idea, but complicated
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great idea and good technology, but somewhat difficult to use. A bit more complicated than worth.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs are designed to provide quick and intuitive setup and management via the Kasa app on your smartphone. If you would like more detailed documentation and helpful FAQs, please visit our official website and search for HS105 in the top-right search field, then click on "Support" to the right of the product search result.
Our Support Team is always happy to answer any questions you might have about our products. Please feel free to e-mail [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could be easier to use and setup, also it stops working frequently so I have to re sync often.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Meh.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to set up, must have a 2g wifi signal, sketchy connection
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware by selecting Home → Settings → Firmware Update within the Kasa app.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works fine, but I needed someone to get it to work with my Alexa
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hello Complicated,
That would not be a problem. We have an FAQ on our website for this https://www.tp-link.com/us/support/faq/944/ or you can contact Kasa.Support@tp-link.com for assistance.
Best Regards
TP-Link US Support Team
Dead on Arrival
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received TWO of these TP-Link mini plugs. One works adequately, simple to set up and use. The other was "dead on arrival" and will not power up. BB will not accept in return and cost of returning to TP Link under warranty renders the option not worth the time, effort and expense. Would not buy unless it can be easily returned to vendor at no cost.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Per TP-Link’s Replacement and Warranty policy, we have four different Shipping methods. All advanced RMA options are subject to a fee that is dependent on the option chosen. This is in part due to the cost of shipping replacements, receiving defective items and is a standard practice in the industry, with many of our fellow manufactures also charging a shipping fee for advanced RMAs.
If you looking to avoid any additional fees, we do offer a Standard shipping option. With this option, the only cost incurred by you, the customer, is the cost of shipping the defective unit back to TP-Link. Please be aware that TP-Link does not provide return labels for customers who chose this option. For more information on this topic, please see our helpful FAQ here: https://www.tp-link.com/us/support/faq/2605/
Thank You,
TP-Link Support
[email protected]
bought but ended up buying an amazon brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get to connect correctly. Ended up buying amazon alexa brand for easier connectability
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review.Our smart plugs are designed for quick and easy setup using your router's existing WiFi connection, as shown in our helpful setup FAQ here: http://www.tp-link.com/us/faq-946.html
Our Support Team is always happy to answer any questions you might have. Please feel free to e-mail [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Could not get to work with Alexa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the device worked fine with the phone app, however we could not get it to work with alexa so we returned it.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. For Alexa to control the smart device, and to control the device when you're away, you'll need to create a free Kasa account, which can be done using the steps outlined in our FAQ here: http://www.tp-link.com/us/faq-948.html
Once the smart device is added to your network and account you can then add the skill to Alexa as shown here: http://www.tp-link.com/en/faq-944.html
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
- Pros mentioned:Compatibility
Not compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to link with other smart devices. The plug is for older smart devices
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Momoftwo,
Our HS105 Smart Plug Mini is designed to provide modern smart automation features to your home. Our smart home products can be easily managed using the free Kasa app, or integrated with Voice Control smart devices such as the Amazon Echo or Google Home. Can you please provide more details regarding which "other" smart devices you were trying to link the HS105 with?
Your feedback is important to us. At your earliest convenience, please send an e-mail with your contact information and a copy of this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Customer Support
still not working
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never got this thing working. I did get it on sale. Maybe you get what you pay for?
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Susie,
Thank you for your review. Our smart plugs are designed for quick and easy setup via the Kasa app on your smartphone. In your case, we recommend visiting our helpful, instructional FAQ on setting up your smart plug here: https://www.tp-link.com/us/support/faq/946/
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Jury’s still out.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These smart plugs came with my eco dots. I’m still trying to figure out how to use them to MY greatest advantage.
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Beadchick,
Thank you for sharing your experience with our Smart Plug Minis. One of the many great features of our Smart Plugs is their ability to integrate with Amazon Alexa/Echo devices. For more information and helpful tips regarding Alexa integration, please visit our FAQs below:
Alexa Integration: http://www.tp-link.com/us/faq-944.html
Echo Voice Commands: http://www.tp-link.com/us/faq-1356.html
Our Support Team is always happy to listen, and answer any questions you might have about our products. Please feel free to e-mail [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Customer Support
Cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty cool novelty, I didn’t pay much because of Black Friday. Wouldn’t pay full price.
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review.
Should you have any questions or concerns please send an e-mail to Kasa.Support@TP-Link.com and include a link to your review and we will have a support agent follow up with you directly.
Thank you,
TP-Link Support
Kasa.Support@TP-Link.com
There are better smart outlets out there
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works only with its own app would not work with google home and tough to sync
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. One of the many great features offered by our smart plugs is their ability to integrate with Google Assistant and Google Home. For more information on how to perform this integration, please visit our helpful FAQ here: https://www.tp-link.com/us/support/faq/1765/
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Was told a lie that HomeLink capability was coming
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TP-Link promised HomeLink capability with a firmware upgrade so I bought the device. TP-Link changed their minds, so I don't want the device anymore but Best Buy won't take it back. What a can.
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Thomas,
Thank you for your review. If you are referring to HomeKit, please visit our FAQ here for more information regarding this topic: https://www.tp-link.com/us/support/faq/2572/
Our Support Team is always happy to answer any questions you might have about our products. Please feel free to email [email protected] and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Purchase a more reliable smart plug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I keep having to reset the plug because I keep getting a message “device unreachable” every few days. What’s the sense in having a smart plug that you cannot control? It takes more time and effort than turning on a light the old fashioned way. If I could return it, I would.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Suprabound,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Depends on old WiFi signal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device will only function on 2.5 GHz. Current wireless routers are leading towards 5GHz. Such as my Google WiFi. Unfortunately because of they’re dependence on old WiFi technology I’ll have to return it. I’ve found that the Leviton DW15P-1BW uses the 5GHz to connect.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your feedback. The 2.4GHz frequency is used in this case primarily for the following reasons:
- Does not require the user of a separate “Smart Hub” – our smart devices conveniently connect to your existing WiFi router.
- 2.4GHz provides considerably farther range than 5GHz, which allows for more flexible smart device positioning.
- Smart devices require very little bandwidth to send and receive information, so the higher bandwidth of the 5GHz frequency is unnecessary.
- Most 5GHz capable WiFi routers should also support the 2.4GHz frequency. We recommend consulting your router's documentation to verify whether it has this capability.
Our Support Team is always happy to answer any questions you might have about our products. Please feel free to e-mail [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Kasa Plug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was unable to connect the plug with my WIFI and returned the plug.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs, bulbs, and switches are designed for quick and easy setup using the Kasa app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz WiFi signal is sufficiently strong at the smart device's location. You can also tap the "I can't find my network" option during setup to manually select and connect to your WiFi network.
Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
5GHz network band not supported
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It only detects routers on 2.4GHz band, and our neighborhood saturates all 11 of the available channels most of the time, so this device never could connect. Specs need to make clear the lack of dual band network support! Returned!
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your feedback. The 2.4GHz frequency is used in this case primarily for the following reasons:
- Does not require the use of a separate “Smart Hub” – our smart devices conveniently connect to your existing WiFi router.
- 2.4GHz provides considerably farther range than 5GHz, which allows for more flexible smart device positioning.
- Smart devices require very little bandwidth to send and receive information, so the higher bandwidth of the 5GHz frequency is unnecessary.
- Most 5GHz capable WiFi routers should also support the 2.4GHz frequency. We recommend consulting your router's documentation to verify whether it has this capability.
Our Support Team is always happy to answer any questions you might have. Please feel free to email [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Smart plug
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No I am not like it ,can not connect my light at my living room
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware by selecting Home → Settings → Firmware Update within the Kasa app.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
pretty good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was hard to connect and even hader to work. I wouldnt buy it again
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
No really good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To be honest this is product can be helpful when you are in vacations
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Miguel,
Thank you for your review. Our Kasa Smart Plugs are designed to provide intuitive automation for your home's appliances. We appreciate your feedback; should you have any questions, please email [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support