Customer Ratings & Reviews
- Model:
- HS105
- SKU:
- 5763116
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the Kasa Smart Wi-Fi Plug Mini's ease of use, compatibility with devices like Alexa, and its compact size. Many appreciate the product's affordability and reliable performance, along with the convenient features like scheduling and remote control via a user-friendly app. Positive feedback highlights the straightforward setup process and the ability to use it as a timer. Overall, the smart plug receives praise for its functionality and ease of use.
This summary was generated by AI based on customer reviews.
Yijes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get it connected .don't understand why. I an not techie..
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs, bulbs, and switches are designed for quick and easy setup using the Kasa app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz WiFi signal is sufficiently strong at the smart device's location. You can also tap the "I can't find my network" option during setup to manually select and connect to your WiFi network.
Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Doesn't stay connected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setting up was straightforward but during the night every night the plug would lose connection with the WiFi. The only solution was to unplug it to reset. I contacted technical support several times but they were unable to solve the issue. Based on other reviews I purchased a Belkin Wemo plug and that works great. Steer clear of the TP Link plug.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi RockB444,
We always recommend ensuring your router’s Wi-Fi signal is adequately strong in the smart device’s location. Within the Kasa app there's a feature that allows you to measure Wi-Fi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu. Ideally, the reading should be >-70 dBm.
If the signal is within the ideal range and you’re still experiencing these symptoms, please ensure your Kasa app is up to date, then update your smart device’s firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a copy of this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Customer Support
Doesnt work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm too lazy to return it. It doesnt work at all. Not even once. I'm gonna save it as a souvenir, because it's not worth risking Covid19 exposure just to return this silly thing. Maybe you guys will have better luck than I did.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs are designed for quick and intuitive setup via our Kasa app on your smartphone. In your case we recommend following the helpful steps in our FAQ here to quickly and easily install your smart plug: http://www.tp-link.com/us/faq-946.html
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Couldn’t get it to work
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was unable to connect to the WIFi so I brought it back for a different product
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Burdogg63,
Thank you for your review. Our HS105 Smart Plug Mini is designed to provide convenient, smart automation features for your home without the need for a separate smart hub. Instead, the HS105 simply connects to your router's existing 2.4GHz WiFi network. Please ensure your router's 2.4GHz network is broadcasting and within range when setting up the smart plug.
We're sorry to hear you decided to return the device; we would've appreciated the opportunity to help address your concerns. In the future, please feel free to email [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Not so happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's hard to program and then once unplugged impossible to reprogram. Not impressed.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your feedback. The HS105 Smart Plug Mini is designed to provide convenient, smart automation features for your home with a quick and easy setup. You shouldn't need to reprogram the plug once unplugged. In your case, we first recommend ensuring the smart plug is placed in a location where your router's 2.4GHz WiFi signal is sufficiently strong.
We also recommend ensuring your Kasa Smart app is fully up to date, then please update the firmware of your smart plug using the steps outlined here: https://www.tp-link.com/us/faq-1256.html
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
can't get them to work, very disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It appeared to be a simple and easy to use outlet, however not for me. Maybe I just don't have the skills or something! i followed the instruction read them over and over once plugged into the wall outlet expecting it o work, I got nothing but flashing lights on the unit. not a good purchase for me.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs are designed for quick and easy setup using the steps outlined in our FAQ here: http://www.tp-link.com/us/faq-946.html
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices.
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
TP Smart Plug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had problems getting this one to connect to my Echo hub. Never did figure it out.
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hi BettyJ,
Thank you for your review. For Alexa to control the smart device, and to control the device when you're away, you'll need to create a free Kasa account, which can be done using the steps outlined in our FAQ here: http://www.tp-link.com/us/faq-948.html
Once the smart device is added to your network and account you can then add the skill to Alexa as shown here: http://www.tp-link.com/en/faq-944.html
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Poor software
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The software was poor, and the signal dropped multiple times.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
So so
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It kept disconnecting so we had to unplug it. Or worth it.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Function ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Function ok but doesn’t work after when moving to a different location
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Jayden,
If you haven't noticed a significant improvement in WiFi coverage after installing the extender, we recommend relocating the unit to a position in your home where the router's WiFi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
I'd rather have a "dumb home".
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These plugs worked intermittently, at best, despite my having an 800Mb down/15MB up Internet connection from my ISP. The associated app was, in my opinion, very user-unfriendly. I'd rather have a "dumb home", it's far more reliable.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware by selecting Home → Settings → Firmware Update within the Kasa app.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
stoped working in a week
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great for a week then stopped couldn't initialize it
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
Your smart plug comes with a 2-year warranty, and we would greatly appreciate the opportunity to follow up with you and address your concerns. At your earliest convenience, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Horrible!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd give this negative stars if I could. I bought this for our living room floor lamp and this plug ruined it. The plug cause the entire lamp to short out and now the lamp no longer functions. This was a very expensive lamp that we now have to get repaired or replaced.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. We emphasize safety when it comes to our smart plugs, which is why the HS105 Smart Plug Minis are RoHS, FCC, IC, and UL certified. They also have the following load specifications:
Input Voltage: 100 - 120VAC
Output Voltage: 100 - 120VAC
Maximum Load: 15A
Maximum Power: 1.80KW
We would greatly appreciate the opportunity to follow up with you and discuss your concerns in detail. At your earliest convenience, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
TP-Link - Smart Wi-Fi Plug Mini - White
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm having difficulty connecting the mini Smart Wi-Fi Plug to Alexa.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. For Alexa to control the smart device, and to control the device when you're away, you'll need to create a free Kasa account, which can be done using the steps outlined in our FAQ here: http://www.tp-link.com/us/faq-948.html
Once the smart device is added to your network and account you can then add the skill to Alexa as shown here: http://www.tp-link.com/en/faq-944.html
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Ever worked....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After multiple attempts to connect to my WiFi with no success I returned them and bought the WeMo smart plugs that work flawlessly.....
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs are designed for quick and easy setup, as shown in our FAQ here: http://www.tp-link.com/us/faq-946.html
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
- Pros mentioned:Ease of use, Size
Very easy setup, reliable, space-saving
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am completely satisfied with the performance of these little mini-plugs, I can just set them and forget them. And if I need to change the schedule, I can do that so easily. The simple setup and management with the free Kasa app makes it very popular with my family, and the mini size allows us to use two of them together in a pair of plugs without any problem. Placement of the mini plugs with relation to our wireless router has given us very reliable connections. When the distance was too far from the main router, I was able to connect them to a TP-Link range exptender with excellent results. Submitted as part of a free sample program.
I would recommend this to a friend No or little wireless range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not work for it could not pick up the WiFi, it wanted me to move the plugs closer to the wireless router. Which of course defeated the purpose. FYI I have a night hawk router, so basically the range on these plugs are not to far.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Terrible!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're great when they work. Mine worked for about the first day or 2 and then they connect to wifi when they want to! Not buying again... I have the echo and 2nd echo dot...thought my wifi was junk...nope. the plugs are!
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware by selecting Home → Settings → Firmware Update within the Kasa app.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
No good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve tried multiple times to connect it and it still won’t work!
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
To set up and fully utilize your Smart Plug's features you'll need to create a free Kasa account, which can be done using the steps outlined in our FAQ here: http://www.tp-link.com/us/faq-948.html
You can then add the smart device to your network using the steps here: http://www.tp-link.com/us/faq-946.html
Please bear in mind our smart plugs require 2.4GHz Wi-Fi with encryption, such as WPA, WPA2, or WEP.
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a copy of this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Customer Support
Kasa Mini
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hated these. Terrible app and was told to call back after the weekend. Returned. May buy Amazon plug was told it is the easiest and best Did purchase Senegal lightbulbs love them and fairly reasonable..Hope this helps
No, I would not recommend this to a friend