Customer Ratings & Reviews
- Model:
- HS105
- SKU:
- 5763116
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the Kasa Smart Wi-Fi Plug Mini's ease of use, compatibility with devices like Alexa, and its compact size. Many appreciate the product's affordability and reliable performance, along with the convenient features like scheduling and remote control via a user-friendly app. Positive feedback highlights the straightforward setup process and the ability to use it as a timer. Overall, the smart plug receives praise for its functionality and ease of use.
This summary was generated by AI based on customer reviews.
Defective product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Defective product, which cannot connected to my home internet even disabled 5 G wifi band and left 2.4 G wifi alone. Plan to exchange it and give it another try.
No, I would not recommend this to a friendNope
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldnt get this item to work for me. Maybe i wasnt patient enough and just couldn't figure it out but i ended up returning it back to the store.
No, I would not recommend this to a friendOkay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having some difficulty setting up with Amazon Echo Plus.
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Juanchy,
Thank you for your feedback. For Alexa to control the smart device, and to control the device when you're away, you'll need to create a free Kasa account, which can be done using the steps outlined in our FAQ here: http://www.tp-link.com/us/faq-948.html
You can then add the smart device to your network using the steps here: http://www.tp-link.com/us/faq-946.html
Once the smart device is added to your network and account you can then add the skill to Alexa as shown here: http://www.tp-link.com/en/faq-944.html
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a copy of this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Customer Support
The software is outdated and doesnt work with sche
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Title says it all. I ended up returning because the kava software doesnt work with scheduling. It only works with remote on and off. I ended up using the basic timers
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. One of the many great features offered by our smart plugs is their Schedule feature. To quickly and easily set up the smart plug's schedule feature, please follow the simple steps in our FAQ here: https://www.tp-link.com/us/support/faq/947/
We're sorry to hear you decided to return the device; we would've appreciated the opportunity to help address your concerns. In the future, please feel free to email [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
- Pros mentioned:Compatibility
Convenient, easy setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greetings, I have had the pleasure of testing a new product from TP-LINK. The Smart Wi-Fi Plug Mini HS105. I have to begin to say, it definitely works as designed. The setup was very simple to perform using the Kasa app. I conducted my test by connecting my Christmas tree and programing a schedule to light the tree when at home and away. This little device did a great job in performance. I appreciate the small football enabling the use of the other outlet. I further conducted a test with an array of appliances, for example, coffee maker, my bedroom light to turn on in the morning, and other devices. I tend to fall asleep with my TV on and forget to program the timer, it was limited to a short count down timer, so that did not work for me. I connected to the smart plug, programmed a schedule and it worked perfect. I would like this device to be compatible with My Home app associated with my Apple iPhone. Enabling to build a network of devices working together from my iPhone, which would provide more diversity. This review is submitted as part of a free sample program.
I would recommend this to a friend worthless
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pain itA to set up! Gave up after half hour trying all instructions, when it hooked up to my wife's tv, and I got an ear full! Not even sure it works after hookup, put in trash.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs, bulbs, cameras and switches are designed for quick and easy setup using the Kasa app. If you're having difficulty connecting your Kasa smart plug to your network during setup, please ensure your router's 2.4GHz WiFi signal is sufficiently strong at the smart device's location.
Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Doesn’t work as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the app downloaded and synced with my phone. Could turn it on and off from phone but would not turn light on and off according to schedule. Followed the problem solving videos, applied their suggestions, still did not work
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
If your smart plug is not adhering to the set schedule, please first ensure that your Kasa Smart app's Location and Time information is properly configured. Within the Kasa Smart app, please select Home -> Settings -> Location and Time. Then, please select the appropriate time zone, or allow the app to use your phone's location information to automatically detect it for you.
We also highly recommend ensuring your Kasa Smart app is fully up to date, as well as the firmware of your smart plug, as shown in our FAQ here: https://www.tp-link.com/us/faq-1256.html
Our Support Team is always happy to answer any questions you might have about our products. Please feel free to e-mail [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Don't waste your time on this device.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't schedule the device to go on/off, it can only be set to go on not off and vice versa. Will not work on 3 separate devices, mistake buying this product.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Robert,
Thank you for your review. One of the many great features of our smart plugs is that you can set a schedule for the plug to turn on, and to turn off. For more information on how to quickly and easily use this feature via the Kasa app, please see our FAQ here: https://www.tp-link.com/us/support/faq/947/
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
zero
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product and was very dissatisfied with it I couldn’t get it to program and I even called tech support. I followed their instructions and I still couldn’t get it to work. I turned it back in and got a wemo
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for sharing your experience with our product. Our HS105 Smart Plug Mini is designed to provide convenient, smart automation features for your home in a compact size. The HS105 utilizes 2.4GHz WiFi connectivity for setup and management, so please ensure your router's WiFi signal is sufficiently strong at the device's location.
We're sorry to hear you decided to return the device; we would've appreciated the opportunity to follow up with you and help address your concerns. If you have any questions in the future, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Never works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plugs in and flashes a light, but couldn’t get it to connect to WiFi . Had SUPPORT try to help me too. Still didn’t work
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs are designed for quick and convenient setup. We recommend ensuring the smart plug is placed in an area where your router's 2.4GHz WiFi signal is sufficiently strong.
Please refer to our helpful setup video here: https://www.tp-link.com/us/support/download/hs100/#video
Our Support Team is always happy to answer any questions you might have. Please feel free to e-mail [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
- Pros mentioned:Size
Wifi Smart Plug that's the perfect size!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The HS105 turns any of your standard devices into a "Smart" device. Once you start using this, you will quickly see the benefits. This is especially apparent if you own an Amazon Alexa device (echo/dot). The build quality is very good. It is sturdy and certainly doesn't feel flimsy or cheap. The design of this product is where it really shines. One of the biggest complaints of most Smart Plugs is there bulky size which in turn means that they often cover/obstruct more than one power outlet. I was pleased to find that TP-Link has overcome this issue with this newly designed Smart Plug. What's more impressive is how simple the solution was – making a wider Smart Plug, instead of a taller Smart Plug! Good move TP-Link! Since this is considerably smaller, I was worried that the range (distance away from the Wi-Fi router) would be affected. I had no issues, and I was able to plug this device a reasonable distance away from my Wi-Fi router. The scheduling aspect is great! There are a lot of variables you can set. Time (hours and minutes, am/pm), switch action (on or off), and repeat (days of week - you can select one individual day, every day, or a combination of days). A programmed event requires two "events" in the app, a switch action "on" and a switch action "off". This is useful if you have a routine with turning on/off a device in your home. Some uses I have for this HS105 are for lamps, entertainment units, irons, fans or just about anything you want to conveniently turn on/off or set timers for. Overall this is a fantastic Smart Plug that works flawlessly. This review was submitted as part of a free sample program.
I would recommend this to a friend would not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after asking store employees before i bought the item, i discovered after wasting hours and finally calling the manufacturer, that the item would not work from a laptop. believe it or not everyone does not have a smart phone
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Dave,
Our smart home products require the Kasa app, which is compatible with mobile devices running Android 4.1 or higher, and iOS 9.0 or higher. If you don't have a smart phone, a tablet would be a great alternative as long as it meets the OS requirements above.
Our Support Team is always happy to listen, and answer any questions you might have about our products. Please feel free to e-mail [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Customer Support
Did not work on my WiFI
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not make it work on my WiFi. I then bought a dedicated remote switch that works fine.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs are designed for quick and easy setup using the Kasa app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz WiFi signal is sufficiently strong at the smart plug's location. You can also tap the "I can't find my network" option during setup to manually select and connect to your WiFi network.
Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Poor connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So many issues keeping the device connected to WiFi. Very temperamental. Recommend the Amazon Device.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Don’t Waste Your Time or Your Money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible! Returned them all. In spite of carefully reading and following the directions provided, I could not link them at all to anything.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs, bulbs, and switches are designed for quick and easy setup using the Kasa app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz WiFi signal is sufficiently strong at the smart device's location.
Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
It was terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does not work. Terrible instructions and after a few hours of triying to install, just gave up. I am thinking I need a newer or more current I pad to install. Wish I had known that before purchasing
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Dave,
Thank you for sharing your experience with our Smart Plug Mini. We've designed our HS105 with convenience and ease of setup in mind. In your case, we recommend referring to our helpful FAQ to quickly and easily install your Smart Plug: http://www.tp-link.com/us/faq-946.html
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a copy of this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Customer Support
Not worth ordering
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned because I could not get the plugs to connect. Just ordered another amazon plug and had no problem setting it up. And yes I have 2.4ghz modem.
No, I would not recommend this to a friendWifiplug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not buy again won't connect to nest hub.. Don't buy waste of money for something that don't work.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. The Kasa Smart Plug Mini is not designed or advertised for direct connection to the Nest Hub. Our smart plugs connect via 2.4GHz WiFi to your router, and can then integrate with supported services such as Alexa, Google Assistant, Cortana, and more.
Our Support Team is always happy to help answer any questions you might have about our products. For future reference, please feel free to e-mail [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Bestbuy.com vs Store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can see the difference of the product when I buy it from Bestbuy.com vs store. If anyone encounter the product difference please share your experience.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
The HS105 Smart Plug Mini is the same product, whether it is sold online or in-store. If you notice any difference(s) in the product you find online versus in-store, please verify the model number is the same. Our support team is always happy to help answer any questions you may have. Feel free to email [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Does not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.since I purchased this smart plug i have not been able to get a connection no place in my house.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Smart plugs can't disrupt your existing WiFi signal, and in your case we first recommend ensuring the smart plug has been properly set up using the steps outlined in our FAQ here: http://www.tp-link.com/us/faq-946.html
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support