Customer Ratings & Reviews
- Model:
- HS105
- SKU:
- 5763116
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the Kasa Smart Wi-Fi Plug Mini's ease of use, compatibility with devices like Alexa, and its compact size. Many appreciate the product's affordability and reliable performance, along with the convenient features like scheduling and remote control via a user-friendly app. Positive feedback highlights the straightforward setup process and the ability to use it as a timer. Overall, the smart plug receives praise for its functionality and ease of use.
This summary was generated by AI based on customer reviews.
one plug not working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two plugs at my house that work fine. I bought this one for my mom for mother's day and the app is now not detecting it. Not sure what the problem is.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Bamawings,
Thank you for your review. We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
- Pros mentioned:Ease of use, Size
Full control
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the simplest way to have remotely controlled light fixture or appliance. Plug in the HS105 into the wall outlet, and plug in the fixture into the HS105. Within few minutes had it configured through the Kasa application. It connected to the 2.4GHz network and I was able to fully control it with my phone. This version of smart plug occupies only one plug, leaving the other plug available. Using an app, it can be programmed to operate on schedule. HS105 is also voice controllable by Amazon Alexa.
I would recommend this to a friend This camera is horrible, do not waste your money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst camera ever. I never could get it to work. I tried more than 14 x with no success.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for you review. Our Kasa Cams are designed for quick and intuitive setup via the Kasa app. If you have any concerns regarding setup, please refer to our helpful FAQ here: https://www.tp-link.com/us/support/faq/1957/
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Disappointed customers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The problem with this item is that only one user. My wife woild have call me at work to turn on and off the AC.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. We appreciate your feedback and interest in a multi-user account option for Kasa and we will gladly share it with our dev team for consideration. In the meantime, you can control your Kasa devices from multiple smartphones as long as each smartphone is signed into the same Kasa account that is associated with your smart plug(s).
Our support team is always happy to answer any questions you might have about our products. Please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
unreliable.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool when it works, otherwise paperweight. Enjoy many headaches ones it gets disconnected . Not worth the frustration.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to Kasa.Support@TP-Link.com and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Maybe I got a bad one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had lots of issues with getting it to connect with the Wi-Fi and staying connected to the wifi. Maybe I got a bad one.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware by selecting Home → Settings → Firmware Update within the Kasa app.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Not Very Smart
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have several smart devices that work fine. This plug is not one of them. 80% of the time my network can't find it.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to Kasa.Support@TP-Link.com and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
WASTE OF MONEY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy salesman said this would work with Philips Hue. NOPE! WASTE OF MONEY!
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our Kasa smart plugs are designed and intended for use with the Kasa app; however, they also support integration with popular automation services such as Alexa, Google Assistant and Cortana.
Our Support Team is always happy to answer any questions you might have. Please feel free to email [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
- Pros mentioned:Ease of use
tp-link Smart Wi-Fi Plug Mini is awesome!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I set this plug up with ease in less than 5 minutes. You can set with timers, scenes like ‘on at sunset & off at sunrise’, etc. Paired with the Kasa App & my Wi-Fi quickly. Truly a great product!
I would recommend this to a friend doe not work with 5 GZ ROUTERS, ONLY 2.4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After spending hours on phonr with tech support, I learned my new router of 5 ghz was not compatible. it works only with 2.4 ghz. it is obsolete!
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your feedback. The 2.4GHz frequency is used in this case primarily for the following reasons:
- Does not require the user of a separate “Smart Hub” – our smart devices conveniently connect to your existing WiFi router.
- 2.4GHz provides considerably farther range than 5GHz, which allows for more flexible smart device positioning.
- Smart devices require very little bandwidth to send and receive information, so the higher bandwidth of the 5GHz frequency is unnecessary.
- Most 5GHz capable WiFi routers should also support the 2.4GHz frequency. We recommend consulting your router's documentation to verify whether it has this capability.
Our Support Team is always happy to answer any questions you might have about our products. Please feel free to e-mail [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
wi-fi plug kasa smart not worth it.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit using it because it was constanly going off line and following the directions for reset didn't always work.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to Kasa.Support@TP-Link.com and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Could not get them to connect .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The app said it could not detect the devices. I will be returning these today.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. In your case we first recommend ensuring your smartphone is not connecting through a VPN network or VPN service, as this will interfere with the detection of the smart plugs during setup. If you’d like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Not really good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am pretty tech savvy and this has not been good. I got it at a discount with other things I brought but I would not buy again.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi KayG,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Couldn't work
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never could get this to look to my network. I spent 3 hours and moved on. Resetting didn't work either. I have 2 of these, both bad
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Vincent,
Our smart plugs are designed for intuitive and easy setup. In your case we recommend following the steps outlined in our FAQ here: https://www.tp-link.com/us/support/faq/946/
Our Support Team is always happy to answer any questions you might have about our products. Please feel free to e-mail [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Regular product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this but I’m kind of disappointed, create profiles for turn it on and off is not that easy, plus doesn’t work with apple home
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Vinnie,
Thank you for your review. One of the many great features offered by our smart plug is the ability to set a custom schedule for the device. For helpful instructions regarding this feature, please see our FAQ here: https://www.tp-link.com/us/faq-947.html
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
does not work in a 5g network
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it took a couple of hours to try to connect this outlet to a amazon, echo plus, to find out that it doesn't work in a optical fiber, 5G network.
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Chuckie,
We’ll be more than happy to help address the concerns you have about 5GHz Wi-Fi connectivity for your Smart Plug Mini. The 2.4GHz Wi-Fi spectrum is the industry standard frequency for most smart home products, and this standard is not exclusive to TP-Link products. The 2.4GHz frequency is used in this case primarily for the following reasons:
- Considerably farther range than 5GHz, which allows for more flexible smart device positioning.
- Smart devices require very little bandwidth to send and receive information, so the higher bandwidth of the 5GHz frequency is unnecessary.
- Most 5GHz capable Wi-Fi routers should also support the 2.4GHz frequency. We recommend consulting your router's documentation to verify whether or not it has this capability.
Our Support Team is always happy to listen, and answer any questions you might have about our products. Please feel free to e-mail [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Customer Support
Doesn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to use it by connecting to my Amazon Echo dot and Google Home mini. After several attempts neither of them worked. Would not buy again.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi TechReviewYT,
For Alexa or Google Assistant to control the Smart device, and to control the device when you're away, you'll need to create a free Kasa account, which can be done using the steps outlined in our FAQ here: http://www.tp-link.com/us/faq-948.html
Then, please add the device to your network as shown here: http://www.tp-link.com/us/faq-948.html
Once the Smart device is added to your network and account you can then add the skill to Alexa as shown here: http://www.tp-link.com/en/faq-944.html
Or to Google Assistant as shown here: http://www.tp-link.com/us/faq-1534.html
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a copy of this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Customer Support
Doesn’t respond at times
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have trouble responding to commands at times. Don’t waste your money
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
- Pros mentioned:Compatibility, Ease of use
Appreciating HS-105 after Wemo Mini saga
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought four Wemo Minis on the strength of a CNET review, but was completely frustrated by the effort to set them up. After six exasperating hours I admitted defeat and swapped them for five TP_Link HS-105s and some change. The first one was up and going in five minutes and does exactly what it's supposed to, including remembering its settings through power failures and moving from one outlet to another. All the others set up as smoothly. Google Assistant didn't want to talk to them initially, but we learned the verbal command had to include "the" (name of plug) as in "Hey Google, please turn on THE Christmas Tree" instead of "HG turn on Christmas Tree" which would beget "Sorry, I don't know how to do that". I'm pretty sure that's not a TP_Link problem! I'd have given the HS-105 five stars without the Wemo Mini experience, but I probably would not have bothered to review it, simply assuming these things all work as they are advertised. That's not what I discovered! Consequently I have reviewed both products and hope the accounts of my experience with them are helpful to you. Best regards...
I would recommend this to a friend Still can't figure out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's just sitting in my wall socket. Apparently you need other things to go with it or it won't work??? USELESS... waste of money for me
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
To setup and utilize all of the smart plug's features, including controlling the device when you're away, you'll need to create a free Kasa account, which can be done using the steps outlined in our FAQ here: http://www.tp-link.com/us/faq-948.html
You can then add the smart device to your network using the steps here: http://www.tp-link.com/us/faq-946.html
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a copy of this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Customer Support