Customer Ratings & Reviews
- Model:
- HS105
- SKU:
- 5763116
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the Kasa Smart Wi-Fi Plug Mini's ease of use, compatibility with devices like Alexa, and its compact size. Many appreciate the product's affordability and reliable performance, along with the convenient features like scheduling and remote control via a user-friendly app. Positive feedback highlights the straightforward setup process and the ability to use it as a timer. Overall, the smart plug receives praise for its functionality and ease of use.
This summary was generated by AI based on customer reviews.
Having trouble with the setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot figure out how to get the password accepted. Need clearer instructions, or a person to call. Will delete the app and start over.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Frieby,
Thank you for your feedback. If you're experiencing difficulty at the Wi-Fi password entry step, please ensure your phone or mobile device isn't automatically capitalizing the first letter (if it starts with a letter). Wi-Fi passwords are case-sensitive; please re-check your password and ensure your network is encrypted using WPA, WPA2, or WEP.
Our Support Team is always happy to listen, and answer any questions you might have about our products. Please feel free to e-mail [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Customer Support
WiFi Light plug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could never get these to connect to my Amazon echo.
No, I would not recommend this to a friendLink Wi-Fi plug mini
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can not get this to work at all. I downloaded the app and it still does not work
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs, bulbs, and switches are designed for quick and easy setup using the Kasa app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz WiFi signal is sufficiently strong at the smart device's location.
Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Waste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not connect to my WiFi. I returned it. TP-Link customer service was no help.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs, bulbs, and switches are designed for quick and easy setup using the Kasa app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz WiFi signal is sufficiently strong at the smart device's location.
Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Not compatible with me. Lol
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Could not get it to work so I took it back and got a light bulb instead.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs, bulbs, and switches are designed for quick and easy setup using the Kasa app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz WiFi signal is sufficiently strong at the smart device's location.
Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Doesn’t even work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t even work! Very disappointed! Whether u turn it on or off, it’s always on!
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware by selecting Home → Settings → Firmware Update within the Kasa app.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Waste of Time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get it to work at all. I followed the directions on the box but had to return it.
No, I would not recommend this to a friendDoes NOT Work!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spent too much time getting this set up on my phone, then having the item not powering on - waste of money!
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If the "item" not powering on is the appliance you have connected to the smart plug, please note that some appliances - such as those that do not automatically turn on when plugged into a power source - are not well suited for use with smart plugs. If you are unsure whether your appliance falls within this category, please feel free to email [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Don’t get
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work I’m sure there are better ones out there
No, I would not recommend this to a friendWorked for a few weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as it should've, but died after a few weeks. I missed the return date by 10 days. Wha, wha, wha
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Your smart plug comes with a 2-year warranty, and we would greatly appreciate the opportunity to follow up with you and address your concerns. At your earliest convenience, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Waste
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money. This product is not needed at all and should be free
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs are designed to provide convenient, smart automation features for your home appliances. Can you please elaborate on which aspect(s) of the product or its features you weren't fully satisfied with?
Our support team is always happy to answer any questions you might have about our products. Please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Would not connect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could never get them connected to my wife. Other brands had no trouble
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs, bulbs, and switches are designed for quick and easy setup using the Kasa app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz WiFi signal is sufficiently strong at the smart device's location.
Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Don't Buy These
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first set of mini plug. I used these for my home. Does not do the job compare to other mini plug.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Ying,
Thank you for your review. Our Smart Plug Minis are designed to provide convenient, smart automation for your home appliances with helpful features such as:
Control From Anywhere,
Voice Control
Grouping
No Hub Required
Compact Design
Scheduling
Can you please elaborate on which aspect(s) of the plugs you weren't fully satisfied with?
Our Support Team is always happy to answer any questions you might have about our products. Please feel free to e-mail [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
WiFi plug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t get them to work, no matter where I placed them,so I tried another route
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs, bulbs, and switches are designed for quick and easy setup using the Kasa app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz WiFi signal is sufficiently strong at the smart device's location. You can also tap the "I can't find my network" option during setup to manually select and connect to your WiFi network.
Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Not Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connection came and went. After returned bought similar product with a remote control instead of Bluetooth to phone.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Marc,
We always recommend ensuring your router's Wi-Fi signal is adequately strong in the smart device's location. Within the Kasa app there's a feature that allows you to measure Wi-Fi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu. Ideally, the reading should be greater than -70 dBm.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Doesn't last long
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 months it stop working, red lights blink constantly and has no power
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Your Kasa smart plug comes with a 2-year warranty, and we would greatly appreciate the opportunity to follow up with you and address your concerns. At your earliest convenience, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Tp-link
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not do what it is suppose to. Alexa can never "find" it. I think it's in our JUNK draw where it belongs
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Erparama,
Thank you for you review. For Alexa to control the smart device, and to control the device when you're away, you'll need to create a free Kasa account, which can be done using the steps outlined in our FAQ here: http://www.tp-link.com/us/faq-948.html
Once the smart device is added to your network and account you can then add the skill to Alexa as shown here: http://www.tp-link.com/en/faq-944.html
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Plug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not work with my Amazon Echo had to get refund and buy an Amazon product
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
For Alexa to control the smart device, and to control the device when you're away, you'll need to create a free Kasa account, which can be done using the steps outlined in FAQ 948 on our official website: https://www.tp-link.com/us/support/faq/948/
Once the smart device is added to your network and account you can then add the skill to Alexa as shown in FAQ 944 on our website: https://www.tp-link.com/us/support/faq/944/
If you’d like assistance with any of these steps, please reach out to our toll-free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
- Pros mentioned:Ease of use
Great item
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are super easy to set up and link to Alexa. You'll love them. I've purchased several of them, and I'm waiting for my delivery of the bulbs.
I would recommend this to a friend Don’t do it...junk!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work!!! This is a piece of junk. Don’t waste your money or time.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs, bulbs, and switches are designed for quick and easy setup using the Kasa app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz WiFi signal is sufficiently strong at the smart device's location. You can also tap the "I can't find my network" option during setup to manually select and connect to your WiFi network.
Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support