Customer Ratings & Reviews
- Model:
- HS105
- |
- SKU:
- 5763116
Customer reviews
Rating 4.7 out of 5 stars with 10045 reviews
(10,045 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the Kasa Smart Wi-Fi Plug Mini's ease of use, compatibility with devices like Alexa, and its compact size. Many appreciate the product's affordability and reliable performance, along with the convenient features like scheduling and remote control via a user-friendly app. Positive feedback highlights the straightforward setup process and the ability to use it as a timer. Overall, the smart plug receives praise for its functionality and ease of use.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Save your money
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although should connect to Apple home and would not.
This review is from TP-Link - Kasa Smart Wi-Fi Plug Mini (2-Pack) - White
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hello,
Thank you for your review. The HS105 Smart Plug is not designed for HomeKit integration. For HomeKit integration features, please consider our KP125 or EP25 models.
Our support team is always happy to answer any questions you might have about our products. Please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 1 out of 5 stars
Bad one
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad product, I live in South America and this is not auto voltage
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. The Kasa Smart WiFi Plug Mini sold here is not designed, nor advertised, for multi-voltage. It is designed and advertised for use with US voltage. If you reside in South America, we suggest getting in touch with local purveyors of TP-Link products for your region.
Thank you,
TP-Link Support
Rated 1 out of 5 stars
Doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get it to work. Way too complicated and not worth it. Also it emits a bright light that is annoying.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Margaret,
Our HS105 Smart Plug Mini is a great way to introduce smart automation features to your home. To easily set up, manage, and control your smart plug, even while you're away, to control the device when you're away, you'll need to create a free Kasa account, which can be done using the steps outlined in our FAQ here: http://www.tp-link.com/us/faq-948.html
Then you can easily connect the smart plug to your network as shown here: http://www.tp-link.com/us/faq-946.html
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a copy of this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Customer Support
Rated 1 out of 5 stars
Didn't Work With My Mac Network
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Try as I might, never able to get working over my Mac network. Too bad cause I really liked the physical product
This review is from TP-Link - Kasa Smart Wi-Fi Plug Mini (2-Pack) - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi there, thanks for reviewing our Smart Plugs!
Setup and interaction with TP-Link Smart Home devices requires the TP-Link Kasa App which is available on mobile devices running Android 4.1 (or higher) or iOS 8 (or higher). You can download the app on the Google Play or Apple App Store.
To control the device when you're away, you'll need to create a free Kasa account. Setup of the Smart device and account creation on the Kasa app can be done with our easy to follow FAQ:
http://www.tp-link.com/us/faq-946.html
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a copy of this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Thanks again for your feedback! We hope you'll keep TP-Link in mind for your future smart home and networking needs.
Best Regards,
TP-Link Customer Support
[email protected]
Rated 1 out of 5 stars
Zero
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't stay connected to Alexa, I am returning it.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware by selecting Home → Settings → Firmware Update within the Kasa app.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 1 out of 5 stars
Ugh!!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could NOT get my Alexa to recognize the Kasa smart plug. Had to return it for a refund.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Rick,
For Alexa to control the smart device, and to control the device when you're away, you'll need to create a free Kasa account, which can be done using the steps outlined in our FAQ here: http://www.tp-link.com/us/faq-948.html
Once the smart device is added to your network and account you can then add the skill to Alexa as shown here: http://www.tp-link.com/en/faq-944.html
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Rated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a,complete waist of time... bought two difrent plugs but did not work with Google assist.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Omid,
Thank you for sharing your experience with our HS105 Smart Plug Minis. One of the many great features offered by our smart plugs is their ability to integrate with Google Assistant. To do so, you'll first need to create a free Kasa account, which can be done using the steps outlined in our FAQ here: http://www.tp-link.com/us/faq-948.html
You can then add the smart device to your network using the steps here: http://www.tp-link.com/us/faq-946.html
Once the smart device is added to your network and account you can then integrate it with Google Assistant as shown here: https://www.tp-link.com/us/faq-1765.html
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a copy of this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Customer Support
Rated 1 out of 5 stars
Big Disappointment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spent an hour trying to connect and app was useless. Online help also a bust.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs are designed for quick and easy setup, as shown in our FAQ here: http://www.tp-link.com/us/faq-946.html
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Rated 1 out of 5 stars
Doesn't stay on
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only set up 1 because it goes off and on constantly by itself.
This review is from TP-Link - Kasa Smart Wi-Fi Plug Mini (2-Pack) - White
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Rated 1 out of 5 stars
Smart Wifi PlugIn
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not friendly device to setup, So far it is not working. Need to return the product.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your feedback. Our HS105 Smart Plug Mini is designed to provide convenient, smart automation features with a quick and easy setup process. In your case, we suggest watching our helpful smart plug setup video here: https://www.tp-link.com/us/download/HS100.html#video
Our Support Team is always happy to answer any questions you might have about our products. Please feel free to e-mail [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Rated 1 out of 5 stars
Not connecting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't get this plug to work and had to order the Amazon plug
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs are designed to provide convenient, intuitive smart automation features for your home appliances. For quick and easy installation, please refer to our helpful FAQ here: http://www.tp-link.com/us/faq-946.html
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Rated 1 out of 5 stars
Does not do as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stinks. Doesn’t work.would not recommend to anyone.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you are encountering difficulty with setup, and if you are using an iOS device, please ensure Local Network Access is enabled, as shown in the article here: https://support.apple.com/en-us/HT211870. If your smartphone is connected to a VPN, please also ensure it is temporarily disabled during the onboarding process.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rated 1 out of 5 stars
plug
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Verhard to set up had to download stuff to get it to work
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs, bulbs, and switches are designed for quick and easy setup using the Kasa app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz WiFi signal is sufficiently strong at the smart device's location. You can also tap the "I can't find my network" option during setup to manually select and connect to your WiFi network.
Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Rated 1 out of 5 stars
They gave me the open box one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two smart plugs, one of plug is topen box one. Bad service
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you purchased the product as new but received a used device, we first recommend contacting Best Buy customer service for more information and assistance.
Our Support Team is always happy to answer any questions you might have. Please feel free to e-mail [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Rated 1 out of 5 stars
garbage!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a piece of garbage! can't get it to work with Alexa or connect with wi-fi!
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
For Alexa to control the smart device, and to control the device when you're away, you'll need to create a free Kasa account, which can be done using the steps outlined in our FAQ here: http://www.tp-link.com/us/faq-948.html
You can then add the smart device to your network using the steps here: http://www.tp-link.com/us/faq-946.html
Once the smart device is added to your network and account you can then add the skill to Alexa as shown here: http://www.tp-link.com/en/faq-944.html
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Rated 1 out of 5 stars
Having harder time connecting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a hard time connecting. Got another brand and they connected better and easier.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router’s Wi-Fi signal is adequately strong in the smart device’s location. Within the Kasa app there's a feature that allows you to measure Wi-Fi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu. Ideally, the reading should be >-70 dBm.
If the signal is within the ideal range and you’re still experiencing these symptoms, please ensure your Kasa app is up to date, then update your smart device’s firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a copy of this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Customer Support
Rated 1 out of 5 stars
Cannot get it to WORK with my WIFI
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was me, I did use the unit I have to take it back.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs are designed to provide convenient, smart automation features for your home appliances. In your case we recommend following the steps outlined in our helpful FAQ here: http://www.tp-link.com/us/faq-946.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Rated 1 out of 5 stars
It doesn’t work well.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried connecting several devices but it doesn’t connect.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs are designed for quick and intuitive setup via the Kasa app. If you would like helpful setup isntructions on how to add the smart device to your network, please refer to the steps in our FAQ here: http://www.tp-link.com/us/faq-946.html
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Rated 1 out of 5 stars
Agrivating, never could get to work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No matter what I did, I could not get it to connect to any one of my WiFi systems.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi BBConsumer,
Thank you for your feedback. If you're experiencing difficulty connecting the device to your Wi-Fi network, please ensure your phone or mobile device isn't automatically capitalizing the first letter (if it starts with a letter) of your password. Wi-Fi passwords are case-sensitive; please re-check your password and ensure your network is encrypted using WPA, WPA2, or WEP.
Our Support Team is always happy to listen, and answer any questions you might have about our products. Please feel free to e-mail [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Customer Support
Rated 1 out of 5 stars
Not worth it!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If purchasing for Alexa, pay the money to buy Amazon plug.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. One of the many great features offered by our smart plugs is their ability to integrate with Alexa. For Alexa to control the smart device, and to control the device when you're away, you'll need to create a free Kasa account, which can be done using the steps outlined in our FAQ here: http://www.tp-link.com/us/faq-948.html
Once the smart device is added to your network and account you can then add the skill to Alexa as shown here: http://www.tp-link.com/en/faq-944.html
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support











