Customer Ratings & Reviews
- Model:
- HS105
- SKU:
- 5763116
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the Kasa Smart Wi-Fi Plug Mini's ease of use, compatibility with devices like Alexa, and its compact size. Many appreciate the product's affordability and reliable performance, along with the convenient features like scheduling and remote control via a user-friendly app. Positive feedback highlights the straightforward setup process and the ability to use it as a timer. Overall, the smart plug receives praise for its functionality and ease of use.
This summary was generated by AI based on customer reviews.
Awful!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this device at all. It took a very long time to connect, and, more importantly, it will not work with Alexa as advertised. After it finally connected, it decided to stop working. Meanwhile, my internet, Alexa, and other smart devices are working fine. AGAIN, I WOULD NOT RECOMMEND THIS PRODUCT!!!!
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
For Alexa to control the smart device, and to control the device when you're away, you'll need to create a free Kasa account, which can be done using the steps outlined in our FAQ here: http://www.tp-link.com/us/faq-948.html
Once the smart device is added to your network and account you can then add the skill to Alexa as shown here: http://www.tp-link.com/en/faq-944.html
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Don’t waste your time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took 45 minutes and to get working, worked for 1 day then stopped, took 2 hours and multiple tries to work again. Worked for 2 weeks then stopped. Now won’t reconnect to the network at all. Just a piece of garbage.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. We always recommend ensuring your router's Wi-Fi signal is adequately strong in the smart device's location. Within the Kasa app there's a feature that allows you to measure Wi-Fi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu. Ideally, the reading should be greater than -70 dBm.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Can't connect to NETGEAR AX3000 Wi-Fi 6 Router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't connect to NETGEAR AX3000 Wi-Fi 6 Router. Every time I try to set-up the SMART PLUG, the plug crashes the router's Wi-Fi. And I have to reboot it again and again...
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs are designed to quickly and easily connect to your router's 2.4GHz WiFi network, as long as the network is password protected using WEP or WPA encryption standards. You shouldn't be encountering WiFi difficulties during setup, and we would appreciate the opportunity to follow up with you. At your earliest convenience, please email [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Totally hit or miss
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these- both needed to be reset often and one of them needed to be reset daily. Totally frustrating, and the process takes forever. Would not purchase again.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Lockjaw43,
We always recommend ensuring your router's Wi-Fi signal is adequately strong in the smart device's location. Within the Kasa app there's a feature that allows you to measure Wi-Fi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu. Ideally, the reading should be greater than -70 dBm.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Doesn't work with Google Home
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've tried everything to connect this plug to my Google home, it won't work.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
For Google Home/Assistant to control the smart device, and to control the device when you're away, you'll need to create a free Kasa account, which can be done using the steps outlined in our FAQ here: http://www.tp-link.com/us/faq-948.html
Once the smart device is added to your network and account you can then integrate Google services as shown here: https://www.tp-link.com/us/support/faq/1534/
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]