Customer Ratings & Reviews
- Model:
- KP125
- SKU:
- 6472520
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the Kasa Smart Wi-Fi Plug Mini's ease of use, compatibility with smart home systems like HomeKit and Google Home, and its compact size. Many appreciate the scheduling features, energy monitoring capabilities, and quick response times. However, some users experienced challenges with connectivity and initial setup. A few also expressed dissatisfaction with the mobile application.
This summary was generated by AI based on customer reviews.
Great KASA smart outlet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and reliable outlet. I try to stick with this company when I purchase new smart equipment. I DO have to set my wifi off of my 5G temporarily to set up the new plug. So just scanning the code and expecting the plug to be recognized did not work. Otherwise I never have any problems.
I would recommend this to a friend- Cons mentioned:App
Horrible connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work for an well known tech journal and bought these after hearing raving comments. Couldnt get any of the 3 I purchased to connect to homekit. Their native app is horrible aswell.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for sharing your experience with our Kasa Smart Plug with HomeKit. We hear your concerns, and we have a detailed and helpful setup video on our official website that navigates through all of the setup steps: https://www.tp-link.com/us/support/download/kp125/#video
As a general note - please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with your Kasa product(s), please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
When it works, it works great!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works, it's great. But I do finding myself unplugging and replugging the plugs from the wall to reset it with the wi-fi in my apartment. I maybe have to do this once every 2 weeks or so? But in terms of connecting to my wi-fi and Google Home? It works well!
I would recommend this to a friend- Cons mentioned:Connectivity
Does not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t recommend this product it would not connect to the internet, I have 4 others that I purchased elsewhere and they seem to work fine, it might just be a defective one
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs, bulbs, and switches are designed for quick and easy setup using the Kasa app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz Wi-Fi signal is sufficiently strong at the smart device's location.
Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Unstable product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great when it works. But, it requires unplugging as it becomes unresponsive every 2 to 3 weeks. I thought it was a defective unit and exchanged it for a newer one. To no avail
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. We always recommend ensuring your router's 2.4GHz Wi-Fi signal is adequately strong in the smart plug's location. Within the Kasa Smart app, there's a feature that allows you to measure Wi-Fi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range, and you're still experiencing these symptoms, please ensure your Kasa Smart app is up-to-date, then update your smart device's firmware by selecting Me → Firmware Update within the Kasa app.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Works!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I havent had much success pairing it to Homekit but it works flawlessly with its own app. I think if i gave it another go, i could probably figure it out but the standalone app works well. Using it cor Christmas lights.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Get the Roku Smart Plugs instead
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Devices always offline. When offline you are unable to turn on or off through the app. Not satisfied.
No, I would not recommend this to a friend Great add on to my smart home kit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second smart plug i bought from TP link, and i am very happy with the quality and functionality of this device. I dont need to reach out my outlet to disconnect my lamp, i just ask Alexa and she will take care of it.
I would recommend this to a friend- Cons mentioned:Connectivity
DO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a full smart home (every wall switch, fan, garage, thermostat, tvs, Alexa, google, hue,…) I thought this would be a good buy… I got 5 of these and have issues with all of them and before you say anything I’m using a 2.4 g network and after the first few issues I even set up a dedicated up for them… still having issues and kasa support says reset the plugs and reset up them ( anyone with a great smart home will tell you scene’s make life easy ) now tonight they tried telling me not to use their app and use apple home app and that didn’t work either so they tried saying my network is the issue ( if it’s my network my home would be down not just KASA plugs… ) horrible customer service, horrible tech support and horrible product ( I wish it worked right )
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's Wi-Fi signal is adequately stable in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure Wi-Fi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware by selecting Home → Settings → Firmware Update within the Kasa app.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Responds to requests when asked.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like using these smart plugs with our Amazon Echos and have better luck with these smart plugs than another brand we were using. Consistency in responding to requests is a must.
I would recommend this to a friendOK Plug
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are nice switches but I am not happy with the app. I am constantly having to sign in to use them. Just moved to the Iwatch home app instead. It is more reliable.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Under normal circumstances, the Kasa app should only prompt you to sign in once, and keep you signed in unless manually signed out via the main menu. We would suggest ensuring your phone isn't somehow clearing the app data when closing the app. It may be worth considering to perhaps reinstall the Kasa app to see if the symptom is alleviated.
Our support team is always happy to answer any questions you might have about our products. Please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
- Cons mentioned:Connectivity
Does not work with 5G home internet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can only give 3 stars. It worked well with my cable internet but it does not work with my 5G internet from Verizon unless I am doing something wrong.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for sharing your experience with our Kasa Smart Plug with HomeKit. We hear your concerns, and we have a detailed and helpful setup video on our official website that navigates through all of the setup steps: https://www.tp-link.com/us/support/download/kp125/#video
As a general note - please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with your Kasa product(s), please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
HomeKit integration at last
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with HomeKit, which is great because now I can retire my Homebridge server. They’re a bit finicky about WiFi networks, but nothing that can’t be dealt with after a bit of tweaking.
I would recommend this to a friendReliable and no disconnects even when wifi is lost
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best plugs out there. No issues with disconnects. Wemo is the worst just as an fyi. You will see them in sale but trust me it’s worth paying the extra bucks or get the tp link on sale. I’ve had these for over a year and bought this extra
I would recommend this to a friendGood Affordable Smart Outlet
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart plug with decent software. The Kasa software may be the only drawback as it is less versatile than others like WeMo, but I was able to get it working with an IFTTT script after some fiddling.
I would recommend this to a friendsmart plugs with a smart app
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These smart plugs have really made a difference in the quality of life in my home. The controlling app is well designed, well put together, and really is much easier to use than the apps for the competing products I have seen.
I would recommend this to a friendGreat smart plug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have some older version of this model that cost a bit more. This model is by far the best. I can't seem to get it to work on my Apple HomeKit, but it works just fine with Alexa.
I would recommend this to a friendInexpensive wifi control solution.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is allowing me to save energy and money by being connected to my Insignia U-shaped Ac unit. I am able to turn the unit on via this wifi plug before I come home to a nice and cooled down home.
I would recommend this to a friendsmart plug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.elxcelent device - easy to install, works well. I bought 9 of them for Christmas candle lights in the windows 2 years ago and they are unused for a year and come right back on the next year without needing any adjustment.
I would recommend this to a friendExcellent technology tool for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my self and as gifts. I love the convenience of turning lights on by just saying Alexa turn light on. I don’t know how we got by with out the technology.
I would recommend this to a friend