Customer Ratings & Reviews
- Model:
- KP125
- SKU:
- 6472520
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the Kasa Smart Wi-Fi Plug Mini's ease of use, compatibility with smart home systems like HomeKit and Google Home, and its compact size. Many appreciate the scheduling features, energy monitoring capabilities, and quick response times. However, some users experienced challenges with connectivity and initial setup. A few also expressed dissatisfaction with the mobile application.
This summary was generated by AI based on customer reviews.
TP-Link Kasa Smart Wi-Fi Plug Mini: Model KP125
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give zero stars if possible. This product does not work. Multiple times to get setup on the app and then the devices just go offline and cannot be used. Also - avoid purchasing from Best Buy if you don't plan to try and setup for 30 days. Product is not returnable. I am tossing 4 indoor plugs and one outdoor plug in the trash.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for sharing your experience with our Kasa Smart Plug with HomeKit. We hear your concerns, and we have a detailed and helpful setup video on our official website that navigates through all the setup steps: https://www.tp-link.com/us/support/download/kp125/#video
As a general note - please ensure your smartphone is not connected to a VPN during setup, as this will interfere with the installation process.
If you would like assistance with your Kasa product(s), please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Worthless - keeps disconnecting from app
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got them set up with no problem but they would continually disconnect from the app, at least once a day, which makes them pretty much worthless. I could never access them remotely to turn them on or off. I posted this on their support forum, as did quite a few other people, and got no response so I returned them. It was definitely not a router issue because I have two other similar plugs (different model number) that work fine, and I have a late model, high end TP-Link router.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's Wi-Fi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure Wi-Fi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware by selecting Home → Settings → Firmware Update within the Kasa app.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
- Cons mentioned:Connectivity
tp link
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would not stay connected for more than 1 day would not purchase again
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. We always recommend ensuring your router's Wi-Fi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure Wi-Fi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware by selecting Home → Settings → Firmware Update within the Kasa app.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Don’t buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have multiple smart plugs in my house, that never give me trouble. These I’m having to reset every couple of days. If they get no response one more time I’m going to return them. Very disappointed. I’ve swapped these with other brands plugs that have no issue in this location and where the other brand was at now has problems. Don’t bother with these.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's Wi-Fi signal is adequately strong in the smart device's location. Within the Kasa Smart app, there's a feature that allows you to measure Wi-Fi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range, and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware by selecting Me → Firmware Update within the Kasa app.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
- Cons mentioned:Connectivity
Nope
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps disconnecting. I do not recommend!!!!!!!!!!!!
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's Wi-Fi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure Wi-Fi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware by selecting Home → Settings → Firmware Update within the Kasa app.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
- Cons mentioned:Connectivity
As difficult to make it work as possible.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never connected. Never.Never. Nope it never connected.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs, bulbs, and switches are designed for quick and easy setup using the Kasa app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz Wi-Fi signal is sufficiently strong at the smart device's location.
Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not connect to Apple HomeKit. Even though it said it was compatible. It tried to comment but always timed out. Tried many different ways to get it to connect but to no avail. Thought it was defective and traded it in for another one and it suffered from the same problems.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for sharing your experience with our Kasa Smart Plug with HomeKit. We hear your concerns, and we have a detailed and helpful setup video on our official website that navigates through all of the setup steps: https://www.tp-link.com/us/support/download/kp125/#video
As a general note - please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with your Kasa product(s), please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t realize until I tried to use this that I would need a “hub” in order to use it while out of the house. I wasn’t about to spend anymore money so I found a plug on Amazon that works while I travel without the need for a “hub”.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. A hub is not required for remote control of your Kasa Smart Plug. As long as the plug is connected to your home's 2.4GHz Wi-Fi network and has Internet connectivity, and you are signed in to your Kasa app and connected to the Internet on your smartphone, you should be able to access your Kasa devices remotely.
If you would like assistance with your Kasa product(s), please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Requires a 2.4Ghz network
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned all three of mine as I have a new wifi 6 mesh router that only does “mixed” mode without the option to choose 2.4ghz instead or 5ghz. Not recommended for someone who is not comfortable/familiar with modifying your home network radio frequencies.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. We hear your concerns regarding your 2.4GHz only smart devices. Please bear in mind that devices that are equipped with 2.4GHz only Wi-Fi capabilities will only detect and connect to 2.4GHz Wi-Fi networks. This means that dual-band devices will see both the 2.4GHz and 5GHz as a single SSID (network name). However, 2.4GH-z only devices will only see the 2.4GHz band, and not the 5GHz band.
This also means that 2.4GHz only devices will not even see or detect the 5GHz band, so they will simply see and connect to the 2.4GHz band. There should be no issues or interference from the 5GHz signal, as 2.4GHz devices do not "know" whether a 5GHz network exists.
We have a detailed and helpful setup video on our official website that navigates through all of the setup steps: https://www.tp-link.com/us/support/download/kp125/#video
As a general note - please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with your Kasa product(s), please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
All show not enough go,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy at all with this purchase. Cumbersome to operate.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for sharing your experience with our Kasa Smart Plug with HomeKit. We hear your concerns, and we have a detailed and helpful setup video on our official website that navigates through all the setup steps: https://www.tp-link.com/us/support/download/kp125/#video
As a general note - please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with your Kasa product(s), please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Did not Work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with Homekit. Could not get it to async
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for sharing your experience with our Kasa Smart Plug with HomeKit. We hear your concerns, and we have a detailed and helpful setup video on our official website that navigates through all the setup steps: https://www.tp-link.com/us/support/download/kp125/#video
As a general note - please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with your Kasa product(s), please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Waste of money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The smart outlet looses connection to the network at least daily and has to unplugged and re-plugged to get it to pick up the network again. The signal strength is great and our router is a tplink also and my wife and I work IT so we know what we are doing. This will be going back.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's Wi-Fi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure Wi-Fi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware by selecting Home → Settings → Firmware Update within the Kasa app.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Does NOT work with multi-band mesh networks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with multi-band mesh networks (running both 2.4 and 5gHz). I have mesh Orbi network and these things wouldn't connect. Very frustrating.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. The KP125 Kasa Smart Plug with HomeKit is designed for 2.4GHz Wi-Fi connectivity. If your router supports dual-band Wi-Fi, then it should be capable of broadcasting both 2.4GHz and 5GHz signals simultaneously. Since the smart plug can only interface with 2.4GHz, it will only detect, see, and connect to the 2.4GHz band - as long as it is enabled and encrypted on the router.
We hear your concerns, and we have a detailed and helpful setup video on our official website that navigates through all of the setup steps: https://www.tp-link.com/us/support/download/kp125/#video
As a general note - please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with your Kasa product(s), please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Hot Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been struggling with these since I purchased them. One of the pair connected to HomeKit for a while and then was stuck in a perpetual status of "Updating." Now, they fail whenever I try to add them back to home. An absolute waste of money.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. One of the many features offered by this smart plug is its ability to integrate with Apple HomeKit. If you are encountering any difficulty with the HomeKit integration process, please visit FAQ 3240 on our official TP-Link website for step-by-step, detailed instructions on the HomeKit integration process. To locate this FAQ, visit our website and enter 3240 in the top-right search field, then click the corresponding FAQ in the search results.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we will gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Kasa model … P
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connection Would only work in home ap not Kasa - you can’t schedule in home ap nor is sharing with family members easy These were useless (unlike other Kasa gear)
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for sharing your experience with our Kasa Smart Plug with HomeKit. We hear your concerns, and we have a detailed and helpful setup video on our official website that navigates through all of the setup steps: https://www.tp-link.com/us/support/download/kp125/#video
Since the vast majority of customers who purchase this HomeKit model do so with HomeKit integration in mind, the current setup process is designed to directly assist with this integration method. However, we appreciate your feedback regarding changes you would like to see in the HomeKit integration sequence and we will share it with our Kasa team for consideration.
As a general note - please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with your Kasa product(s), please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Poor Apple HomeKit Integration
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These simply do not work well with Apple HomeKit. They are advertised to, but do not connect. Belkin models do. Get it together TP Link.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for sharing your experience with our Kasa Smart Plug with HomeKit. We hear your concerns, and we have a detailed and helpful setup video on our official website that navigates through all of the setup steps: https://www.tp-link.com/us/support/download/kp125/#video
As a general note - please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with your Kasa product(s), please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
KASA wall outlet
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe I’m blind but I don’t see anywhere on the box that it only works with 2.4 ghz WiFi. Would of been nice to know after I bought 6 of them
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. This Kasa Smart Plug utilizes the 2.4GHz Wi-Fi band exclusively for network connectivity. We hear your concerns; however, full product specifications can always be found on our official website.
Our support team is always happy to answer any questions you might have about our products. Please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Not a simple setup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as easy to setup as I was led to believe. I use Apple HomeKit and these weren't recognized at all by the app despite following the instructions to a T
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for sharing your experience with our Kasa Smart Plug with HomeKit. We hear your concerns, and we have a detailed and helpful setup video on our official website that navigates through all of the setup steps: https://www.tp-link.com/us/support/download/kp125/#video
As a general note - please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with your Kasa product(s), please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
It’s a no
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t want to connect to my Alexa. Gonna be a no from me.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. One of the many great features offered by our Kasa Smart Wi-Fi Plug Mini with HomeKit is its ability to integrate with Alexa. For detailed instructions on how to properly perform this integration, please visit our FAQ here: https://www.tp-link.com/us/support/faq/944/
Our support team is always happy to answer any questions you might have about our products. Please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Stay Away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not connect to wifi. all other models I had no issue. stay away from this model
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for sharing your experience with our Kasa Smart Plug with HomeKit. We hear your concerns, and we have a detailed and helpful setup video on our official website that navigates through all of the setup steps: https://www.tp-link.com/us/support/download/kp125/#video
As a general note - please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with your Kasa product(s), please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
