Customer Ratings & Reviews
- Model:
- KC105
- SKU:
- 6400546
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the Kasa Spot Indoor camera's picture quality, ease of use, and affordability. Many appreciate the night vision capabilities and the option for local SD card storage. However, some customers experienced challenges with connectivity, while others found the cloud storage subscription costly. Overall, the positive feedback on image quality and ease of setup outweighs the reported connectivity issues.
This summary was generated by AI based on customer reviews.
Camera
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works ok but we had trouble with the application
No, I would not recommend this to a friendNeutral feedback
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok product. They should include memory card with it.
No, I would not recommend this to a friendNot great security. But great for other stuff
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want these to just keep an eye on your pet or something, theyre great. But for actual home security these are a sad joke. Someone has been breaking into my place literally for a year. Every time i leave my home. Ive never been able to catch a glimpse on these things! Had a teen stealing in my house, same thing. ....spend your money on something hard wired for home security. These are easily detected and hacked obviously.
No, I would not recommend this to a friendFirmware update take forever never finishes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initial setup was tolerable but making changes was an issue. Never was able to use the camera. If you have multiple cameras make sure you set this one up first.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Kasa smart plugs, bulbs, cameras and switches are designed for convenient setup and use via the Kasa app. If you're having difficulty with connectivity, please ensure your router's 2.4GHz WiFi signal is sufficiently strong at the smart device's location.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Would not suggest for average home security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product, input 64GB memory micro chip (scan disk) and it doesn’t keep info, tried several times to set up $3.00/mo kasa security and cannot seem to figure out how to implore that, plus you have to be connected to an unsecured WiFi and I can’t still get the camera to function properly.....engineer background would probably love this camera.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. In order to enable video recording to the Micro SD card storage, please ensure 24/7 recording is enabled within the Kasa app, which will ensure video is being recorded to the Micro SD card.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Pass on this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and it worked well Day 1 with an SD card. Day 2, SD card wouldn't work, format, etc. I bought a new larger memory SD card and still wouldn't work. I literally turn off/on the power source for it to take 1 picture upon detection. I have to reset after every pic. This forces you pay for the subscription. Its past the 2 week return date, so it's just a loss. I don't want to keep throwing away money.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. In your case, we first recommend ensuring that you are using a Class 10 micro SD card to achieve proper compatibility with the camera. If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Didn't feel like paying for support for new item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came highly recommended, but apparently other iphone users have had issues with connecting, as did I. Went to their website for assistance, and to get support, they want you to sign up for a paid support service, that is "free" the first month, after they have your method of payment! No thanks! Not worth the trouble it took to try to get it to work. It seemed like a cool item, and the price was great...too bad it didn't work!
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
TP-Link does not charge for our support services. If you spoke with someone who requested payment, or navigated to a website that requested payment for support services, you did not speak with an individual or visit a website affiliated with TP-Link.
In your case we recommend leaving the website you were on, then please visit our official website for support contact options. You can find support resources and references to our official website in the documentation included with the product. You can also visit our support portal directly here: https://www.tp-link.com/us/support/contact-technical-support/
Our Support Team is always happy to answer any questions you might have about our products. Please feel free to e-mail [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Not dependable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the pan n tilt upstairs. Bought this for downstairs since it was cheaper. Get what you pay for. This thing just turns off for no reason. I can't depend on it while I'm away. Ended up buying another pan tilt to replace it
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. The Kasa Spot Pan and Tilt camera is designed to conveniently connect to your router's 2.4GHz WiFi signal, providing ease of setup and control via the Kasa app, whether at home or away - as long as your router is connected to the Internet. In your case we would recommend ensuring the camera is in an area where your router's 2.4Ghz WiFi signal is reliably stable, and that its firmware is up to date via the Kasa app.
Our support team is always happy to answer any questions you might have about our products. Please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
No good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very small viewing frame and cheaply made. But I guess you get what you pay for.
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. The KC105 Kasa Spot camera is designed to provide convenient, compact monitoring for your home. The camera offers a field of view of 130° to ensure a wide area of capture. In your case we recommend making sure the camera is optimally positioned and that you have configured the sensitivity and activity zones settings to suit your particular needs.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Needs paid account
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't record without I paid account previous model worked for free
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. This Kasa Spot Indoor camera model does not require a paid account to record local video. This model includes a MicroSD card slow (MicroSD card not included) for local storage at no added cost. However, if you would prefer cloud-based video storage, then a Kasa Care subscription would be required.
Our support team is always happy to answer any questions you might have about our products. Please feel free to reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Just a basic camera Where
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So this camera is kinda cheap. I was not impressed at all.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hello Xman
We would love to know more details regarding you review. We are always willing to listen to valuable feedback from our customers. You can provide this to ussupportteam@tp-link.com.
Best Regards
TP-Link US Support Team
Cannot connect to wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot connect to my wifi. I had 4 different cameras in my home from other brands. I have never had an issue. If kept saying not able to connect. I am exhausted! I really need a camera to watch my pets. They chewed up my previous one, which is no longer available to purchase.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs, bulbs, cameras and switches are designed for quick and easy setup using the Kasa app. If you're having difficulty connecting your Kasa cam to your network during setup, please ensure your router's 2.4GHz WiFi signal is sufficiently strong at the smart device's location.
Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied.i returned about a week later. did not like it all
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your feedback. Our Kasa Sport Indoor camera is designed to provide compact, reliable, convenient monitoring for your home. We would appreciate the opportunity to follow up with you and discuss any concerns you had with the product. At your convenience, please email Kasa.Support@TP-Link.com and a support agent will gladly assist you.
Thank you,
TP-Link Support
Doesn’t work - always offline
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera doesn’t work. I bought it so I could watch my dog when I’m away and the camera is always offline and there’s nothing I can do to reboot it after I’ve left the house. The purchase was a complete waste of money. Totally unreliable.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Overheats and diffcult to view footage.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The camera can easily overheat and will stop working. Also difficult to pull up documents through their app and unless you pay a monthly subscription there is no way to view saved footage via wireless. Overall would not recommend.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware by selecting Home → Settings → Firmware Update within the Kasa app.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
does not let me view videos on the memory card
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't want to save to the cloud. I can save to a microSD memory card; BUT it does not let me view videos on the memory card unless I subscribe (which defeats the point of a microSD memory card).
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. In order to enable in-app video viewing from Micro SD card storage, please ensure 24/7 recording is enabled within the app, which will ensure video is being recorded to the Micro SD card.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Honest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has more issues dropping off my network than working, I hope it works better for someone else
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
This is a no
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought and returned this the same day. If you get these don't turn on the lights all the lights do is make it blurry and unfocused.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hello Will,
We regret you had such an experience. It is not normal for this camera. Unfortunately we can't assist you to correct this as the camera has already been returned. However if anyone who sees this review as a similar experience please reach out to support so we can address this issue. Support can be reached at Kasa.Support@tp-link.com
Best Regards
TP-Link Support.
Missing parts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This equipment was hard to downlowd to my phone and it was missing a plug. Reurned it!! Had to go out of my way to bring it back to the store
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs, bulbs, cameras and switches are designed for quick and easy setup using the Kasa app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz WiFi signal is sufficiently strong at the smart device's location.
Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Horrible product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never got it to work. Every time I try to set it up it always turns red and I’ve given up on it
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs, bulbs, cameras and light switches are designed for quick and easy setup using the Kasa app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz WiFi signal is sufficiently strong at the smart device's location.
Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support