Customer Ratings & Reviews
- Model:
- KC100
- SKU:
- 6335141
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the excellent camera quality and ease of use of the Kasa Spot Indoor 1080p Wi-Fi Wireless Security Camera. Positive feedback also highlights the effective night vision and generally straightforward setup process. While some users experienced connectivity issues and excessive notifications, the overall sentiment towards the product is favorable. The affordable price point is also frequently praised.
This summary was generated by AI based on customer reviews.
Motion detection is horrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the spot camera to be able to monitor my back patio area in Florida while I was away. It works fine, except for the motion detection. I get a lot of notifications about motion. The only motion this captures is the sun going in and out of the clouds and the grass getting brighter or dimmer. It never captures the guys cutting the grass or pesticide guy walking around spraying! Motion detector is useless!
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. In your case we recommend making sure the camera's sensitivity and detection zone settings are optimized for your particular environment and needs. This can all be done conveniently from within the Kasa Smart app.
Our Support Team is always happy to answer any questions you might have. Please feel free to e-mail [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
security camera to use with mobile app only
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this camera work well if you connect it using the app too bad you can only use the app to view it.
No, I would not recommend this to a friendTrouble connecting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to try various times to connect the camera to my network but got it done after multiple times
I would recommend this to a friendokay camera, not long term
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a camera to keep an eye out for me however this camera didn't do the job. After setting it up and using it for a few days I had to return it not because of the camera but the software interface. I don't want to constantly be bothered with ads to upgrade to premium and limited functionality for a product I payed for.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. We appreciate your feedback regarding your Kasa app experience, and we will gladly pass it along to our Kasa team. We're sorry to hear you decided to return the device; we would've appreciated the opportunity to follow up with you and help address your concerns. If you have any questions in the future, please feel free to email [email protected] and we will gladly follow up.
Thank you,
TP-Link Support
Good on a budget
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great. I am really enjoying it! I would recommend it.
I would recommend this to a friendCam
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feel it's very reliable and makes me feel safe and aware what's going on
No, I would not recommend this to a friend- Pros mentioned:Camera quality
No support for KASA camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera worked great for 2 weeks. After that, TP-link support would never respond for help. Returning the camera to buy another brand.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Vicki,
Thank you for your review. We're sorry to hear your initial interaction with our Support Team was anything less than satisfactory. Your Kasa Cam comes with a 2-year warranty, and we would greatly appreciate the opportunity to follow up with you and address your concerns. At your earliest convenience, please send an e-mail with your contact information and a link to this review to Kasa.Support@TP-Link.com and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Kasa.Support@TP-Link.com
It’s fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the camera works great when I’m home, I can get on from another room and see most of the room it’s in. However, I got this to keep an eye on my pet while I’m on a trip later this year and so far I have tried it several times while away from home and have been unable to see The camera. So far, not impressed!
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. One of the great features of our Kasa Cams is their ability to be viewed from virtually anywhere via the Kasa app. In your case we first recommend ensuring you are signed into your registered Kasa account within the app, and that your smartphone has an Internet connection (via cellular or WiFi).
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but the image is interment when I see my cámara through LTE
I would recommend this to a friendGood indoor camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, the night view is ok. Good price and easy to setup.
I would recommend this to a friendI bought 2 Kasa cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 Kasa cameras I installed 1 immediately and stated working fine till few weeks Ago when the internet got messed up. Then this camera quit working. When I called the TP-link support few Times, the response was that they are closed due to the current conditions. The 2nd camera, when I tried to install few months after I bought, it did not even work at all. When I called TP-link, gave all kinds of excuses or run arounds not to exchange. I believe there was a defect in the product itself in my opinion. Now these 2 Kasa cameras are not working, I will call my Credit Card for the refund Thanks
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We regret to hear your initial interaction with our Support Team was anything less than satisfactory, and we would appreciate another opportunity to follow up with you to address your concerns. At your earliest convenience, please send an e-mail to [email protected] and include a link to your review and a copy of any correspondence you may have received from the original support agent(s).
Thank you,
TP-Link Support
Simple camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple camera. Nothing fancy, but gets the job done.
I would recommend this to a friendCouldn't Get it Working
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No matter what I did, couldn't get it to connect to wifi. The directions were simple. However, their troubleshooting section did not address the issue. Had to return it.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. The Kasa Spot Pan and Tilt cameras are designed for use with 2.4GHz WiFi, which is common in virtually all WiFi routers. We recommend making sure the camera is set up in an area where your router's 2.4GHz WiFi signal is sufficiently strong.
For detailed instructions, we recommend following the steps outlined in our FAQ here: https://www.tp-link.com/us/support/faq/1957/
If you’d like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera worked great for a month. About the time the free 30 day trial ran out, it stopped working. I went ahead and paid for a years subscription anyway thinking it may start working again if I paid for a subscription. Still will not work. I tried all the trouble shooting tips on the Kasa website and still will not work.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Kelvis,
Thank you for your review. The Kasa Spot Indoor comes with a 2-year warranty, and we would greatly appreciate the opportunity to follow up with you and address your concerns. At your earliest convenience, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
[email protected]
Won’t connect to unsecured networks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this trend of tech companies thinking they know what’s better for you than we do. I only got this camera to connect to unsecured WiFi networks to keep an eye on my boat, I really don’t care if someone hacks into it, my boat is on a publicly viewable dock anyway, and most marinas I’ve been to have unsecured wifi beacons. Completely useless, waste of my time and not even because it doesn’t have the technology, they just refuse to let it work.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Due to the nature of home automation and IoT, our Kasa products, including our Kasa Cams, are designed to connect to secured, encrypted WiFi networks, to help ensure the privacy and protection of your device(s).
Our Support Team is always happy to answer any questions you might have about our products. Please feel free to e-mail [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Didn't use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure on this camera. After buying and read the spec's it's only a 30fps. Took it back unused and bought the TP-link kc120 it's a better camera
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review.
Should you have any questions or concerns please send an e-mail to [email protected] and include a link to your review and we will have a support agent follow up with you directly.
Thank you,
TP-Link Support
[email protected]
Not the best option
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best product in its segment. Wifi connection was a problem. Seems like same with many TP Link product.
No, I would not recommend this to a friendDoes not connect to WIFI
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im sure this would be a great camera, however the chat system to TP-Link is terrible and they answer every 30 minutes. You will get stuck in "Connecting Kasa Spot to you home network" for 5 minutes then once that is done you cannot connect and you rinse and repeat. I was really looking forward to this camera since it was fairly cheap. I guess you do get what you pay for.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Camera
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If only it would take longer clips. Very clear bright recordings.
No, I would not recommend this to a friendKasa1080p
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed. I think this one i returned for another model.
No, I would not recommend this to a friend