Customer Ratings & Reviews
- Model:
- KC115
- SKU:
- 6400549
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the excellent picture quality, ease of use, and pan and tilt features as significant strengths of the Kasa Spot Pan and Tilt Indoor camera. Many appreciate its affordability and effective motion detection and night vision capabilities. However, some users experienced challenges with network connectivity and occasional app performance issues. A few also reported concerns about the camera's reliability and SD card functionality.
This summary was generated by AI based on customer reviews.
I'd pass on this
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job but not great. No easy way to save video clips. It says it sees motion all the time and it's just a change of lighting. I know why it was so cheap.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. The Kasa Spot Pan and Tilt camera utilizes 24/7 rolling recording, which is stored locally on a Micro SD card (not included) - up to 128GB. Notifications can be enabled when motion is detected; however motion-based cloud video clip storage is only available via one of our Kasa Care plans.
Our support team is always happy to answer any questions you might have about our products. Please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Often dropped,
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Often without warning, the internet is disconnected.Just yesterday, after the network was disconnected and reconnected. It can't be turned on.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's Wi-Fi signal is adequately strong in the device's location. Within the Kasa app there's a feature that allows you to measure Wi-Fi signal strength of your devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your device's firmware by selecting Home → Settings → Firmware Update within the Kasa app.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
- Cons mentioned:Network connectivity
Wouldn’t connect to network
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t connect to my high end home network. There are 35+ devices connected on my network but this camera wouldn’t connect.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. The KC115 Kasa Cam is designed and advertised for use with 2.4GHz WiFi. Please ensure your router's 2.4GHz WiFi band is enabled and broadcasting.
Our support team is always happy to answer any questions you might have about our products. Please feel free to reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
- Cons mentioned:Network connectivity
very disappointing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good. Had to take it back because it was to hard to get connected and it never did connect.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs, bulbs, cameras and switches are designed for quick and easy setup using the Kasa app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz WiFi signal is sufficiently strong at the smart device's location. You can also tap the "I can't find my network" option during setup to manually select and connect to your WiFi network.
Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
- Cons mentioned:Network connectivity
Kasa camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps going offline, I have reset it several times.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
- Cons mentioned:Network connectivity
Wouldn't connect to my network.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't connect to my network. Went with AMD instead.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs, bulbs, cameras and switches are designed for quick and easy setup using the Kasa app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz Wi-Fi signal is sufficiently strong at the device's location.
Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Good picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not record any views. Very disappointing, but works well to monitor live
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Barry,
Thank you for your review. Your Kasa cam provides multiple options for your video recording. You can save the footage continuously on a microSD card, or subscribe to a Kasa Care Plan to store 30-day video clips to the cloud for added backup and more beneficial functions. Please note the microSD card is not included, and the camera will overwrite the oldest files when the microSD card memory is full. For more information regarding cloud-based recording and Kasa Care plans, please visit our FAQ here: https://www.tp-link.com/us/support/faq/1962/
Our Support Team is always happy to answer any questions you might have about our products. Please feel free to e-mail [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Has major flaw
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functions as described but this camera does not power on/off via Google Home or Google assistant. This means I cannot assure privacy programmatically. Every time I want the camera on or off I have to manually open the kasa app and manually change on/off. Other cameras I have do power on/off via Google Home. If I had known this I would not have purchased this camera,
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Many of our Kasa smart devices support integration with voice automation systems such as Google Home/Assistant, Alexa, Cortana, etc. However, due to the nature of a surveillance camera (security), Kasa cameras do not support voice control as this could potentially allow someone else to turn off your camera(s) with a voice command. Nevertheless, we appreciate your interest in this type of feature and we'll gladly share it with our Kasa team.
Best Regards,
TP-Link Support
- Cons mentioned:Reliability
Security kam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not reliable at all need a lot of upgrades sticking not rotating
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Your Kasa Spot Pan and Tilt camera comes with a 2-year warranty, and we would greatly appreciate the opportunity to follow up with you and address your concerns. At your earliest convenience, please send an e-mail with your contact information and a link to this review to Kasa.Support@TP-Link.com and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Only for mobile device viewing!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can only be viewed on you mobile device. Will not work with security cam software.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. The Kasa Spot Pan and Tilt camera is designed and advertised for use with the Kasa app. The Kasa app is a free, convenient way to install and manage your Kasa cam from the palm of your hand.
Our support team is always happy to answer any questions you might have about our products. Please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Over all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not happy with this camera at all. Lots trouble using it and the tech support was not helpful at all. Asked if I can return the product and was told I can only do an exchange. Got the new product very quick but still have the same problem.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
not cool people keep buying those cams and retuing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was already used by someone and returned and it shows on that display screen on the app the cam did not go direct to video. Both video cams o bought where used and i dont do hand me downs im sure both would work if u had got them brand new.
I would recommend this to a friend10 minute viewing limit makes it useless
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useless as a baby camera because it times out after 10 minutes. Although Kasa support says this only happens when viewing remote, it also happens if you have a WiFi mesh. I will be returning this buggy paperweight.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. The 10 minute Live View limit should only apply when viewing the feed remotely (outside your home network/LAN). Please note that if your smartphone is connected to a VPN while accessing the app, it will be viewed as a "remote" connection, and may cause the Live View to cut after 10 minutes of consecutive viewing. Please ensure you are not connected to a VPN while doing so.
Our support team is always happy to answer any questions you might have about our products. Please feel free to reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Just a novelty?
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst setup process I've ever experienced. After 2 failed attempts camera refused to broadcast its own network. Rest after rest and nothing. Not even worth a hassle of a warranty replacement.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our Kasa smart plugs, bulbs, cameras and switches are designed for quick and easy setup using the Kasa app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz Wi-Fi signal is sufficiently strong at the device's location.
Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Dont buy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it . Worked good for a week then stop working. Try to communicate with Bestbuy to send it back and no luck . The closer store is about 1 hour . Between gas and 10 dollars restock decide it was not worth it .
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. The Kasa Spot Pan and Tilt Indoor Camera comes with a 2-year warranty, and we would greatly appreciate the opportunity to follow up with you and address your concerns. At your earliest convenience, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
More garbage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a piece of garbage. Don't waste your money or time on this. The camera does not record or keep track of events correctly, in addition to being ridiculously cheap quality. Returned immediately.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. The Kasa Spot Pan and Tilt camera is designed to provide intuitive surveillance for your home with robust features and convenient WiFi connectivity. Please note that local storage will require a compatible Micro SD card. Please ensure one is installed for video clip and recording storage.
Our support team is always happy to answer any questions you might have about our products. Please feel free to reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
No good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the camera is fine. but the application is very bad, it is easy to use and I never saw any video in real time and the delay when rotating the camera makes it very bad in real time
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. The Kasa Spot Pan and Tilt should be responsive if installed in an area where your router's 2.4GHz WiFi signal is sufficiently strong. If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware by selecting Home → Settings → Firmware Update within the Kasa app.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Constant Buffering State
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worthy aggravation!! Constant buffering state when try to access live feed. It literally never shows a live feed. Do Not Buy Returning
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. We always recommend ensuring your router's WiFi signal is adequately strong in the device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your device's firmware by selecting Home → Settings → Firmware Update within the Kasa app.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Not good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk .. worked for about 5 minutes then the motor stopped working ans got stuck in 1 position. We took it back to store ans got another brand
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. We regret to hear you encountered this highly unusual scenario with your Kasa Pan and Tilt Camera. For future reference, please note that the Kasa Spot Pan and Tilt camera comes with a 2-year manufacturer's warranty from TP-LInk, and we would be more than happy to follow up and help address any product concerns you may have.
If you have any questions or concerns in the future, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Camera won’t connect
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good idea for a camera but I never could get it to connect, so I retired. I have other things from this manufacturer that work well.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs, bulbs, cameras and switches are designed for quick and easy setup using the Kasa app. If you're having difficulty connecting the device to your network during setup, please ensure your router's 2.4GHz WiFi signal is sufficiently strong at the smart device's location.
Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support